Water Servicer

Job Description:

Water Servicer

Description

a { text-decoration: none; color: #464feb;}tr th, tr td { border: 1px solid #e6e6e6;}tr th { background-color: #f5f5f5;}

Department/Division: Water/Meter Field Services Division
Work Location: 1720 Wabash Avenue
Salary Range: $22.61-$34.48 per hour * Starting salary depending on qualifications

Schedule: Monday-Friday during training, after training, days may vary; Hours: 8:00 a.m.-4:30 p.m.

Application Deadline: June 11, 2026


Responsibilities

a { text-decoration: none; color: #464feb;}tr th, tr td { border: 1px solid #e6e6e6;}tr th { background-color: #f5f5f5;}

a { text-decoration: none; color: #464feb;}tr th, tr td { border: 1px solid #e6e6e6;}tr th { background-color: #f5f5f5;}
About the role
This role supports accurate water service and billing by performing field work related to water meters and service connections. You will work independently in the field while representing the Water Department to customers and supporting reliable utility operations.
What you'll do

• Turn water service valves on or off at designated addresses.
• Install or exchange water meters and related appurtenances.
• Check water meters and appurtenances for leaks and/or malfunctions and report findings as directed.
• Use maps and drawings to locate and dig up and/or clean out curb boxes or meter vaults.
• Receive written work assignments from a central office or oral instructions from an assigned radio dispatcher.
• Interact with utility customers and address complaints with tact and courtesy while applying general knowledge of utility operations, policies, and practices.
• Perform work independently while remaining subject to occasional inspection by a technical supervisor.

What success looks like

• Water services and meter work are completed accurately and on schedule
• Leaks and malfunctions are identified and addressed promptly
• Customer interactions are professional and courteous
• Work assignments are completed independently and correctly
• Field work meets quality and safety expectations

What you get

• Hands-on field work with autonomy and responsibility
• Skill development in utility operations and infrastructure

Why this role matters
Accurate meter work and timely service changes are essential to reliable water service and fair billing. This role helps ensure customers receive consistent, dependable service while supporting the integrity of the City's water system.
What you'll bring

• Ability to work independently in the field
• Strong customer service and communication skills
• Comfort reading maps, drawings, and work instructions
• Attention to detail and reliability
• Willingness to learn and apply utility policies and procedures

Qualifications

REQUIRES:

• High school graduation and 6 months experience in general construction, maintenance, or repair work.
• Must possess a valid State-issued driver's license in accordance with the City of KCMO policies.
• May be required to possess a valid CDL (Commercial Driver's License) Class A, B, or C issued by the State of Missouri prior to the end of the employee's probationary period (appropriate CDL will be determined by the department).
• Must pass a preemployment drug screen and post-offer physical examination as prescribed by the City.

Other Information

Military veterans encouraged to apply

Why You'll Love Working with Us - Core Employee Benefits (Benefits offered to all permanent employees unless otherwise specified)

Comprehensive Health Coverage
Affordable medical, dental, and vision plans with multiple options and low employee contributions.

Generous Paid Time Off
Enjoy vacation, sick leave, and 13 paid holidays-with accruals that grow the longer you're with us.

Secure Retirement Planning
City-funded pension plan plus an optional 457 savings plan to help you build long-term financial security.

Support for Life's Big Moments
Paid parental and bereavement leave to help you navigate major life events with peace of mind.

Tuition Assistance
Get reimbursed for eligible education expenses-invest in your future while you work.

Income Protection
Short- and long-term disability coverage options to safeguard your earnings.

Life Insurance Provided
City-paid life insurance with the option to add more coverage for extra peace of mind.

Community Volunteer Leave
Take up to 8 hours annually to give back to causes you care about.

Want the Full Picture?
Click here for a complete benefits summary.

URGENT!!! CRITICAL RECRUITMENT INFORMATION

Applications and/or resumes are evaluated on the information received by the application deadline. Please ensure that your application or resume clearly demonstrates how you meet the minimum qualifications for the position for which you are applying, this includes providing all relevant educational dates and a detailed description of relevant work experience, including months/years of employment. Applications and/or resumes may not be considered if information is incomplete.

In order for a resume to be used in lieu of an application the resume must have been submitted online via the City's Applicant Tracking System.

Positions requiring a high school diploma/GED certificate must be obtained from a school/program accredited by the Department of Education and recognized by the U.S. Secretary of Education.

The minimum education requirement for positions that allow for experience equivalency for an accredited degree is a high school diploma. Unless otherwise specified, an accredited degree must be obtained from a college or university listed with the U.S. Department of Education and recognized by the U.S. Secretary of Education.
For positions with a salary grade of EX6 or higher that require an accredited degree, qualifying professional experience must be obtained AFTER the accredited degree is obtained.
Successful completion of a pre-employment criminal history/background check is required for all positions. Some positions require a post offer drug screen and/or physical.

If appointed, non-residents must obtain residency inside Kansas City, Missouri's city limits within nine months.

The City of KCMO is an equal opportunity employer that values diversity and inclusion in the workplace. The City is committed to providing a workplace environment for its employees and citizens free from discrimination based on race, color, sex (including pregnancy), national origin, religion, age, disability, marital status, genetic information, sexual orientation, or gender identity. For more information, please see our EEO Policy

The City of KCMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 816-513-1908 or send an e-mail to [email protected] .

If claiming military veterans' preference points, you must attach a copy of your DD-214 or a DD-256 (for reservists). To claim veterans' points you must have served 180 days of regular active duty service and be discharged or released under honorable conditions during peacetimes or 90 days of active duty service, one (1) day during "wartime" and a last discharge or release under honorable conditions. (DOD) 38 U.S. Code • 4211).