Animal Services Community Engagement Manager

Job Description:

Animal Services Community Engagement Manager

Description

Requirements

MOS CODES: None

Education and Experience : Bachelor's Degree or higher in Business or Public Administration, Public Relations, Communications, Liberal Arts, or a closely related field, and five (5) years of experience involving the development and coordination of public information or community outreach or involvement programs.

Licenses and Certifications : Valid Texas Class “C” Driver’s License or equivalent from another state by the date of appointment.

General Purpose

Under general direction, develop, implement, and coordinate projects and programs to promote, support, and integrate community involvement in the Animal Services Department.

Typical Duties

Plan, develop, and implement strategies and programs to facilitate community involvement in Animal Services programming. Involves: Develops and implements policies, procedures, and protocols designed to obtain community input on Animal Services programming and initiatives. Conduct stakeholder assessments, meet with neighborhood residents, leaders, and community groups to identify trends, ideas, and available resources. Facilitates public dialogues and consensus to develop community-driven projects and initiatives. Assess community concerns, values, and opinions on Animal Services projects, programs, and initiatives. Serve as a liaison to external partners and internal teams to establish events, programs, and resources for the community. Oversee and conduct research through canvassing, focus groups, surveys, and other means to assess community needs and evaluate the effectiveness of programs. Research community demographics, trends, and underserved areas to form outreach strategies and expand the department’s impact. Manage humane education, community outreach, and pet support programs.

Develop, execute, and evaluate the effectiveness of Animal Services programming. Involves: Facilitating the formation of public and private partnerships, business alliances, and inter-local agreements that foster the development of outreach and community engagement. Collaborate with other jurisdictions, the business community, civic groups, and other stakeholders to integrate animal welfare initiatives. Integrate animal welfare concepts into the Animal Services program development and marketing. Identify opportunities and prospects to solicit and negotiate new, relocated, or expanded program operations. Develop and implement outreach strategies to increase awareness and engagement. Advocate for local events, services, and facilities by arranging and hosting or participating in related outreach activities. Oversee the development of humane education curricula for utilization in classrooms, camps, workshops, and trainings. Prepare regular reports on program performance and progress.

Manages humane education and outreach programs for children and adults. Involves: Developing humane education curricula that promote animal welfare and pet responsibility. Maintains a schedule of school presentations, seminars, summer programs, lecture series, off-site adoption events, pet wellness events, and other camps and classes for youth and adults. Build relationships with district and community stakeholders to disseminate educational material and department information.

Consult with communications staff to develop and implement public information training materials, bulletins, and presentations. Involves: Informing City officials of community events and issues through various media such as written reports, conferences, and community meetings. Organizes forums, walking tours, conferences, and other community events and meetings.

Assist in the management, staging, and execution of EPAS events. Involves: Site logistics, identification and preparation of adoptable animals, selection of event vendors, coordination of activities, and entertainment events. Develop and maintain relationships with venue personnel and relevant City departments. Represent the EPAS at City Council meetings, boards and commissions, and community events as required.

Perform administrative duties. Involves: Evaluating program activities and recommending changes as appropriate. Conduct market research to determine needs and evaluate project effectiveness. Coordinate volunteers assisting with education and outreach initiatives. Prepare, monitor, submit, and justify the education, outreach, and pet support budgets. Assist in conducting media interviews, market new ideas and events to promote department activities, events, special exhibits, and programs.

Supervise assigned staff. Involves: Schedule, assign, instruct, guide, and check work. Appraise employee performance. Provide for training and development. Enforce personnel rules and work behavior standards consistently and fairly . Counsel, motivate, and maintain harmony. Interview applicants. Recommend hiring, termination, transfers, discipline, or other employee status changes.

General Information

For the complete job specification, click here.

Note: This is an unclassified contract position.

Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received.

Please note: Applicants with foreign diplomas, transcripts, and degrees must have all documents translated and evaluated by an agency of the National Association of Credential Evaluation Services (NACES) prior to submitting them to the Human Resources Department. Please visit www.naces.org/members for more information.
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A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as “See résumé” are not acceptable and will result in the application being considered incomplete.

To qualify for this position, the required education, experience, knowledge and skills must be clearly stated on your application’s employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position.

Failure to fully detail all experience and job duties in the application, copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position.

BENEFITS

LIFE AND HEALTH INSURANCE

The City of El Paso is a self-insured entity with a third-party administrator for Medical and Pharmacy benefits. Basic Life Insurance Coverage is available at no cost to eligible employees. Additional Life Insurance and coverage for your dependents are also available.

Employees can select optional Dental, Vision, and Short Term Disability coverage. Employees also have the option to participate in a Health Savings Account or Flexible Spending Account (healthcare and/or dependent care for daycare expenses). All of these insurance and coverage options can be configured within a month of your new employee orientation date.

An Employee Assistance Program (EAP) with access to mental health sessions, therapy, and more is available at no cost. A trained counselors are also available to help you and your dependents cope with life’s stressors so that you can live a happy productive lifestyle.

The City’s Wellness Program seeks to promote better health and wellness amongst the workforce through various programs and incentives in which employees may choose to participate in, to include wellness education, fitness tests, biometric screenings, group fitness, health coaching and so much more!

Keep Learning, Growing & Reinventing Yourself! The City of El Paso's Tuition Assistance Program encourages employee personal and professional development by sharing educational costs with those employees who have successfully completed their original probation, and in turn retain a skillful workforce. Each year, employees can obtain Tuition Assistance for Degree, Certifications, Continuing Education, and Books & Equipment.

ELIGIBILITY FOR VACATION LEAVE

All regular employees who are regularly scheduled to work on an average, a minimum of twenty (20) hours per week, who have held a position in the City Service for a period of six months from date of employment, shall be eligible for vacation allowance as hereinafter set forth. Part-time employees shall accrue vacation leave at a pro-rated amount of full-time entitlement based on the number of hours that they are scheduled to work. Employees covered by collective bargaining agreements shall accrue vacation as provided in the applicable agreement.

Regular employees in the City Service shall accrue vacation credit at the following rates per pay period, calculated from the date of employment of each employee:

For 0 - 5 years of service (12 days):
40 hour per week employees - 3.70 hours per biweekly pay period

For >5 to 15 years of service (17 days):
40 hour per week employees - 5.24 hours per biweekly pay period

For >15 or more years of service (20 days):
40 hour per week employees - 6.16 hours per biweekly pay period

SICK LEAVE WITH PAY

Employees shall be entitled to accrue sick leave with pay in accordance with the Rules of the Civil Service Commission.

ACCIDENT WITH PAY LEAVE

The Amended Section 4.4 of the Ordinance shall become effective upon adoption and shall apply to occupational injuries and occupational diseases occurring on and after date of adoption. Occupational injuries and occupational diseases occurring before such date will be governed by the Ordinance in effect at the time of the date of injury or disease.

PREGNANCY LEAVE

A) Pregnancy shall be treated the same as any other temporary physical disability.

B) An employee on pregnancy leave shall use accumulated and unused regular sick leave time and then (unless granted use of special sick leave) shall be on leave without pay, unless the employee chooses to use any accumulated and unused annual leave.

C) An employee going on pregnancy leave shall give written notice to her department head with appropriate medical verification. Before returning to work from pregnancy leave, the individual will provide appropriate medical documentation releasing the employee to return to work, as is required for any individual who has been on leave for a temporary physical disability.

LEGAL HOLIDAYS

The following days are hereby declared legal holidays for all the City departments, provided that the provisions of this section shall not apply to members of the Fire Department whose duties are to prevent or extinguish fires, or to members of the Police Department whose duties are those of law enforcement: (Amended 10/03/95)

1. First day of January (New Year's Day)

2. Third Monday in January (Martin Luther King Holiday)

3. Thirty-first day in March (Cesar Chavez Day)

4. Last Monday in May (Memorial Day)

5. June 19 (Juneteenth)

6. Fourth day of July (Independence Day)

7. First Monday in September (Labor Day)

8. Eleventh Day in November (Veteran's Day)

9. Fourth Thursday in November (Thanksgiving Day)

10. The Friday following the fourth Thursday in November (Day after Thanksgiving)

11. Twenty-fifth Day in December (Christmas Day)

12. Employee's Birthday

In addition to the above days, the following days are also declared to be legal holidays: 1. Any day designated as a holiday by City Council. 2. When any legal holiday falls on a Saturday, the preceding Friday shall be considered a legal holiday. 3. When any legal holiday falls on a Sunday, the following business day shall be considered a legal holiday.

Closing Date/Time: 6/30/2026 11:59 PM Mountain

Salary:

$65,472.58 - $81,840.72 Annually