Human Resource - Benefits Technician

Job Description:

Human Resource - Benefits Technician

Description

Under the general direction of the Human Resource Manager, the Human Resource - Benefits Technician performs complex and accurate benefits eligibility work to provide reasonable, timely delivery of professional services; explains and interprets various benefit-related information to ensure understanding; prepares and maintains accurate records and files for the Health and Welfare Program; ensures coordination, oversight and maintenance of the District's health benefits annual open enrollment, employee self-enrollment process, and other functions for all Certificated, Classified, Management, Retirees and Temporary Employees. The incumbents in this classification provide the school community with complex and varied technical functions in support of the Human Resources Department, which directly support student learning and achievement.

The following alphabetical list of functions, duties and tasks is typical for this classification.

Incumbents may not perform all of the listed duties and/or may be required to perform other closely related or department-specific functions, duties and tasks from those set forth below to address business needs and changing business practices.

• Audits and processes on-line health benefits enrollment applications for new hires; terminates health benefits for separations of employment; orients and provides support to employees regarding the effective use of the District health and welfare benefits plans.
• Composes and submits various correspondence letters to employees regarding benefit terminations, late payments, or reimbursements.
• Coordinates and manages the Retiree monthly billing notices.
• Coordinates annual open enrollment activities for District employees; updates changes for employee benefits information on the Human Resources personnel benefits system; coordinates plan changes with the Payroll Department for appropriate rate deductions.
• Explains and interprets various District benefit information including but not limited to, dental, health, and vision coverage to employees and others to ensure understanding of
  
  benefits provisions; explains health plan booklet and collective bargaining agreement policies available to various bargaining units; communicates in person or on the phone with others requesting information.
• Maintains current and efficient records on the District's personnel benefits system and reports issues to appropriate designated personnel.
• Maintains current health benefits information and materials for various plans on the District Human Resources webpage.
• Maintains open communication and correspondence with insurance carriers and plan administrators; coordinates health and welfare benefit informational meetings with insurance carriers.
• Operates electronic LiveScan fingerprint system, as needed; verifies applicant information and enters information into Live Scan system; captures applicant fingerprint impressions on Live Scan machine; submits images to the Department of Justice; receives fingerprint check results.
• Prepares, maintains, processes and submits accurate records and files; prepares and maintains control balances for monthly deductions; assists employees with completing disability forms as needed for
  
  timely processing of information.
• Researches and resolves revolving fund issues related to employee deductions on payroll checks; makes adjustments according to established procedures to ensure the financial viability of the District.
  
  
• Serves as subject matter leader regarding health benefits information; provides information on various medical, dental, and vision plans to all employees, retirees, and Board members; provides information to Human Resources Specialists regarding new employee health benefits choices.
  
  
• Supports with providing information and assistance to District personnel pertaining to all types of statutory leaves of absence; distributes and processes appropriate forms for various leave requests; provides updates to school sites and departments regarding staff on approved leaves of absence.
• Updates
  
  District
  
  benefit
  
  department
  
  forms, (i.e.,
  
  New
  
  Hire
  
  forms,
  
  Special
  
  Enrollment
  
  forms, Open Enrollment forms, etc.) as required on a monthly, quarterly, and annual basis; orders appropriate Benefit Department forms and vendor brochures as required to ensure day-to-day activities can be performed without interruption.
• Performs other related duties as assigned for ensuring the efficient and effective functioning of the work unit and the District, including various mandatory District trainings.

KNOWLEDGE, SKILLS AND ABILITIES

(At time of application)

Knowledge of:

• Applicable sections of the California Education Code, federal, state and local laws, rules, and regulations
  
  
• Provisions of employee health and welfare benefit plans and services
  
  
• Accessing databases, extracting, and verifying personnel information; entering data into multiple database systems
• Practices and procedures related to classified and certificated personnel
  
  
• Modern office practices, procedures and equipment including computers, applicable software programs and online platforms
  
  
• Research methods, data analysis techniques, record-keeping, and report preparation techniques
  
  
• Correct English usage, including grammar, spelling, punctuation, and vocabulary
• Expertise in Microsoft Office, Google Suite tools, and other applicable software applications including virtual meeting platforms
• Safety policies and safe work practices applicable to the assignments
• Basic math, including calculations using fractions, percentages and/or ratios
• Business telephone techniques and etiquette

Skills and Abilities to:

• Keyboard accurately at an acceptable rate of speed
• Read, interpret, apply, and explain current rules, regulations, policies, and procedures pertaining to the specialized areas of the position
• Maintains records and prepares various reports for local and State reporting requirements
• Compose clear, concise, and comprehensive correspondence, reports, studies, agreements, presentations, and other written materials from instructions
• Track and report statistical information utilizing spreadsheets and databases
• Communicate with diverse groups maintaining confidentiality, meeting deadlines and schedules; working with frequent interruptions, setting priorities; establishing and maintaining effective working relationships
• Maintain confidentiality of personnel files
• Communicate with staff and the public using patience, and courtesy, and in a manner that reflects positively on the organizational unit
• Read, write, and communicate clearly in English; a second language (usually Spanish) may be required
• Understand and follow written and oral instructions
• Operate standard office equipment utilizing pertinent software applications
  
  
• Exercise tact and diplomacy in dealing with sensitive, complex, and confidential issues and situations

RESPONSIBILITY:

Responsibilities include working under limited supervision; following standardized practices and/or methods; providing information and /or advising others; and operating within a defined budget.

Utilization of some resource from other work units is often required to perform the job's functions.

There is a continual opportunity to affect the organization's services.

JOB QUALIFICATIONS/ REQUIREMENTS:

(At time of application and in addition to the Knowledge, Skills and Abilities listed above.)

EDUCATION REQUIRED:

High School diploma or equivalent.

EXPERIENCE REQUIRED:

Three (3) years of increasingly responsible experience supporting the administration of health and welfare benefits and employee programs within a human resources department.

Associate's degree or higher in the field of Human Resources, or a closely related field from an accredited college or university may be substituted for two (2) years of work experience.

LICENSE(S) REQUIRED:

• Valid, current California Driver's License or ability to provide transportation to meetings, events and trainings associated with essential functions, duties and tasks.

CERTIFICATIONS AND TESTING REQUIRED:

• Pass the District's applicable proficiency exam for the job class with a satisfactory score
• After offer of employment, obtain:
  • Criminal Justice and FBI Fingerprint Clearance
  • Negative TB test result plus periodic post-employment retest as required (currently every four years)
  • Pre-employment physical exam A through District's provider

SALARY SCHEDULE:

Classified Salary Range: 33

Work Calendar: 261 Days

Work Hours: 7:30 am - 4:30 pm (8 hours/day)

Work Location: District Office - Human Resources Department

*Materials Required:*

1. Completed application

2. Resume

3. Proof of High School Diploma or Equivalency or higher degree earned (copy of official transcript OR copy of diploma is acceptable)

*PC RULES 5.2.1.2 -5.2.1.2 - In-house employees will have first consideration for the position. If sufficient candidates are not available to complete the three ranks, the Personnel Commission will move to include outside candidates.

The examination process will include screening to ensure applications are complete and meet all minimum qualifications. No additional information will be accepted from applicants once the application has been submitted. Only the most qualified applicants who pass the minimum qualifications review will be invited to the examination process.

The examination process will include a competency assessment (50% weight). Those achieving a passing score on the competency assessment will be invited to the oral interview assessment (50% weight). Those candidates achieving a passing overall score of 70% out of 100% on both assessments will be placed on the Eligibility List. The Eligibility List is valid for one (1) year from the certified date. The top three (3) ranks will be forwarded to the Hiring Authority for final interview and selection. This Eligibility list will be used to fill future Human Resources - Benefit Technician vacancies.

INITIAL TESTING TENTATIVELY SCHEDULED AS FOLLOWS:

COMPETENCY ASSESSMENT: JULY 13, 2026

ORAL INTERVIEW ASSESSMENT: JULY 17, 2026

PASSING THE EXAMINATION AND BEING PLACED ON THE ELIGIBILITY LIST DOES NOT GUARANTEE AN OFFER OF EMPLOYMENT

To move forward in the selection process, you must complete an online application through this website. Resumes may be uploaded, but cannot be used in place of a completed application.

SUBMISSION OF APPLICATION: ONCE YOU HAVE SUBMITTED YOUR APPLICATION, YOU WILL NOT BE ABLE TO MAKE REVISIONS TO YOUR APPLICATION MATERIALS.

When completing the application, please make sure you include ALL current and previous employment in the Work Experience section of the application and complete ALL fields, including the name and contact information of your supervisors. The experience that is included in the resume but not in the Work Experience section of the application may not be considered for the purpose of determining whether you meet the minimum qualifications.

All required documents must be submitted by the applicant. Personnel Commission staff will not upload your documents for you. The examination process/examination date is subject to change as needs dictate. All communication regarding this process will be delivered via email to the email address listed on your application.

If you have any questions regarding the recruitment process, please contact Personnel Specialist Alejandra Venegas-Chaves at (559) 675-4500 Ext 294 or email [email protected].

ACCOMMODATIONS: Individuals with disabilities requiring reasonable accommodation in the selection process must inform the Madera Unified School District Personnel Commission Department in writing no later than the filing date stated on the announcement. Those applicants needing such accommodations should document this request, including an explanation as to the type and extent of accommodation needed to participate in the selection process.

The Governing Board desires to provide a positive work environment where employees and job applicants are assured of equal access and opportunities and are free from harassment in accordance with the law. The Board prohibits district employees from discriminating against or harassing any other district employees and job applicant on the basis of the person's actual or perceived race, religious creed, color, national origin, ancestry, age, marital status, pregnancy, physical or mental disability, medical condition, genetic information, veteran status, gender, gender identity, gender expression, sex, or sexual orientation. The following person is designated as the Title IX Coordinator:

Prince Marshall

Executive Director of Student and Family Support Services

1820 Howard Road, Madera, CA 93637

559-416-5826

Closing Date/Time: Mon, 06 Jul 2026

Salary:

56835 - 74667 Yearly