Dispatcher

Summary

Job Title: Associate Dispatcher I Location: Evansville, IN - 47711 Duration: 6 Months (potential for extension) Pay Rate : $24 - $25/hr Schedule : Three 10 hour shifts and one 8 hour shift / week. Assigned shift will be consistent throughout contract, there is one rotating weekend shift. Morning Shift (10 Hours): 5:00 AM 4:00 PM (6:00 AM 4:00 PM on weekend shift) 1 worker: Sunday Wednesday Evening Shift (10 Hours): 12:00 PM 10:00 PM 1 worker: Wednesday Saturday 1 worker: Sunday Wednesday Day Shift (8 Hours): 10:00 AM 6:00 PM 1 worker: Monday Friday with rotating weekends Job Summary: Monitors, dispatches and loads balance work orders to field personnel. Responds to requests on information and provides communication between customer service representatives and field personnel. Essential Functions: Answers the telephone and performs call-ahead request for field technicians. Receives and dispatches non-emergency work orders to support daily and emergency operations Dispatches orders via Mobile Data and Dispatching Solution Monitors, routes, and documents work orders to service technicians; reviews backlogged work orders. Coordinates daily operational requirements between internal and external stakeholders Resolves scheduling concerns between the company s Call Center, customers, and supervision to achieve optimum results. Acts as liaison between the company, customers, state and local governmental agencies in an emergency situation. Basic Qualifications: Education: Requires a high school diploma or GED. Experience : Requires 1 - 3 year experience with SAP or a mobile data dispatching system and at least one year experience in/or supporting gas distribution operations or 1 - 3 year of equivalent dispatching experience. The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually as applicable.bfb3568a-762b-4989-884b-a9682aa104ca

Job Description

Job Title: Associate Dispatcher I Location: Evansville, IN - 47711 Duration: 6 Months (potential for extension) Pay Rate : $24 - $25/hr Schedule : Three 10 hour shifts and one 8 hour shift / week. Assigned shift will be consistent throughout contract, there is one rotating weekend shift. Morning Shift (10 Hours): 5:00 AM 4:00 PM (6:00 AM 4:00 PM on weekend shift) 1 worker: Sunday Wednesday Evening Shift (10 Hours): 12:00 PM 10:00 PM 1 worker: Wednesday Saturday 1 worker: Sunday Wednesday Day Shift (8 Hours): 10:00 AM 6:00 PM 1 worker: Monday Friday with rotating weekends Job Summary: Monitors, dispatches and loads balance work orders to field personnel. Responds to requests on information and provides communication between customer service representatives and field personnel. Essential Functions: Answers the telephone and performs call-ahead request for field technicians. Receives and dispatches non-emergency work orders to support daily and emergency operations Dispatches orders via Mobile Data and Dispatching Solution Monitors, routes, and documents work orders to service technicians; reviews backlogged work orders. Coordinates daily operational requirements between internal and external stakeholders Resolves scheduling concerns between the company s Call Center, customers, and supervision to achieve optimum results. Acts as liaison between the company, customers, state and local governmental agencies in an emergency situation. Basic Qualifications: Education: Requires a high school diploma or GED. Experience : Requires 1 - 3 year experience with SAP or a mobile data dispatching system and at least one year experience in/or supporting gas distribution operations or 1 - 3 year of equivalent dispatching experience. The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually as applicable.bfb3568a-762b-4989-884b-a9682aa104ca