Job Description
Job SummaryPlans, organizes, and coordinates the operation of the Resource Recovery and Recycling Collections Section. Supervises, schedules, and reviews the work activities of staff engaged in solid waste operations, customer service, and the collection and recovery of landfill trash, organics, and recyclable materials.
Representative Duties
Selects, trains, supervises, and assigns work to supervisory, collections, and customer service staff engaged in integrated resource recovery and recycling collections and related operations. Establishes and approves work schedules, monitors workflow, and evaluates the work of staff.
Plans, coordinates, and supervises integrated waste management collections to meet City-wide zero waste goals. Consults with the division manager and staff to determine and implement zero waste program goals and related policies and procedures.
Develops, monitors, evaluates, and modifies collection routes and maps, maintenance schedules, and customer service processes to ensure effectiveness and efficiency of service. Ensures solid waste collection operations comply with applicable federal, state, and local laws and regulations.
Enforces municipal solid waste ordinances and issues citations related to refuse code violations.
Assists in formulation, planning, and implementation of improvements to resource recovery and recycling collection s operations.
Researches, gathers data, and collaborates with Fleet Maintenance to prepare equipment specifications for the purchase of resource recovery and recycling equipment. Develops strategies for equipment replacement that minimize maintenance costs and maximize productivity.
Interacts with customers and City staff, performs on-site inspections, and conducts plan check reviews and approvals with applicable computer software for the trash enclosure component of the building permit process.
Keeps abreast of emerging trends and innovative practices for solid waste collection and recycling operations.
Responds to inquiries, complaints, and requests for information from various customers, including citizens, City staff, and the public. Resolves customer problems and complaints over the phone, in writing, and in person.
Prepares and maintains a variety of records and reports.
Makes presentations to public and community groups.
May serve as a representative for the Division at meetings with other City divisions and community or neighborhood groups, as assigned.
Performs other related duties, as assigned.
Requirements
Knowledge of:
Principles and practices of supervision and training
Principles, practices, and techniques of solid waste collection operations
Disposal and collection vehicles and equipment
Safety standards and safe work practices
Dispatch operations
Applicable federal, state, and local laws, regulations, and ordinances
Principles and procedures of recordkeeping and reporting
Effective customer service techniques
Ability to:
Select, supervise, motivate, and train staff
Organize and schedule the work of staff
Analyze problems, make recommendations, and implement effective solutions
Conduct research and analyze complex data and information
Prepare, present, and maintain accurate records and reports
Develop and implement work procedures and improved methods of service delivery
Interpret and apply policies, procedures, rules, and regulations
Provide operational and safety training to assigned staff
Ensure staff are compliant with all safety regulations and procedures
Communicate effectively, both orally and in writing
Provide effective customer service
Establish and maintain effective and cooperative working relationships with City employees and the public
Work with persons from diverse social, cultural, and economic backgrounds as well as a variety of work styles, personalities, and approaches
Skill in:
Reading, writing, and communicating at an appropriate level
Using a personal computer and applicable software applications
REQUIREMENTS
Minimum Qualifications:
Education:
Graduation from an accredited college with an associate degree or 60 semester units or the equivalent. Additional recent, related work experience may substitute for the educational requirement on a year for year basis.
Experience:
Four years of recent, paid work experience in the operation and maintenance of integrated solid waste collections. At least two years of the recent, paid work experience must have included supervisory responsibilities.
Licenses and Certificates:
Possession of a class C driver license.
Supplemental Information
How to Apply:
Applicants must submit a completed on-line City Application along with any required supplemental application materials with the Human Resources Department by the filing deadline. If you do not submit your on-line application by the filing deadline, you will not be considered for this position. Please note, applications may be rejected if incomplete. Resumes, CVs and cover letters are not reviewed as part of the application screening process.
If you would like for your education to be considered, you must attach a copy of your college level transcripts or diploma to your online application. Applicants who indicate receipt of college level coursework or degree from a foreign institution must provide United States credential equivalency verification along with a copy of your college diploma/transcripts. All materials must be received in the Human Resources Department no later than the filing deadline. Failure to do so will result in your application being evaluated without the education being considered.
Selection Process:
All applicants must submit clear, concise and complete information regarding your work history and qualifications for the position. All applications will be reviewed and only those applicants determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process.
Testing may consist of a combination of any of the following and is subject to change as needs dictate: written test, performance test, evaluation of qualifications, oral interview.
If three or more qualified City employees apply and pass the examination, a promotional list will be established in addition to an open-competitive list. If fewer than three qualified City employees pass the examination, the appointing authority, in accordance with the City's civil service rules and regulations, can decline to use a promotional list, in which case a promotional list will not be established for this position.
Note: Internal staff who submit transfer applications must notify the analyst in charge of the recruitment, via email, upon submission of their transfer application.
Background Investigation:
Candidates who have successfully completed all prior phases of the selection process will be subject to a thorough background investigation.
Inclusion & Diversity Statement
The City of Santa Monica is a progressive, inclusive and culturally rich community. As leaders in public service, we strive to be an employer of choice by attracting and retaining a highly talented workforce where people of diverse races, religions, cultures and lifestyles thrive. Our goal is to create a welcoming and inclusive environment where our staff are empowered to perform at their highest level and where their differences make a positive impact.
The City is an equal opportunity employer and strives to build balanced teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. We aim to create a workplace that celebrates and embraces the diversity of our employees. Join us!
Special assistance with the application and examination process is available, upon request, for persons with disabilities. Call (310) 458-8246, TDD (310) 458-8696 (Hearing Impaired Only).
Please note the request for reasonable accommodations must be made to Human Resources at least three work days prior to the examination.
The City's liberal fringe benefits for full-time employment include sick leave, holiday and vacation pay, the Public Employees Retirement System, medical, dental and vision insurance, credit union, deferred compensation, tuition reimbursement, Dependent Care Assistance Plan and priority enrollment consideration at Hill & Dale Family Learning Center, Marine Park Child Development Center, and Santa Monica Early Childhood Lab School.
Closing Date/Time: 9/11/2026 5:00 PM Pacific
Special Instructions
Please mention you found this employment opportunity on the CareersInGovernment.com job board.
City of Santa Monica
Santa Monica is a beachside city of 8.3 square miles on the westside of Los Angeles County. Offering an environment of unparalleled natural beauty, the city is home to a mix of residential communities, commercial districts, and recreational venues. Recently named by National Geographic as one of the Top "10 Beach Cities in the World" and by TIME as one of the "Best Places to Live", Santa Monica features three miles of Pacific beaches and the Santa Monica Pier. Santa Monica’s residential population is approximately 93,000, increasing to an estimated 250,000 during the day with tourists, shoppers, and employees. Tourism attracts over 8 million visitors annually.
The City of Santa Monica was incorporated on November 30, 1886 and subsequently adopted a City Charter in 1945. In 1947, a City Council-City Manager form of government was established. The City Council consists of seven members elected by the community at large to four year terms.
The City of Santa Monica is a full-service city. City departments provide police, fire, a regional transportation network, water, refuse and recycling, streets, parking, planning, building, engineering, free public wifi, a high speed fiber optic network, parks, affordable housing, economic development, library, rent control, recreational, cultural, and educational services to the community.
The City-operated Big Blue Bus regional bus service provides over 16.5 million rides for customers each year, all powered by renewable natural gas. Breeze Bike Share was Southern California's first bike share system with 500 bikes at 85 locations. In 2016, the Metro Expo Line opened connecting Santa Monica to Downtown Los Angeles in under an hour.
The City of Santa Monica is a national leader in environmental, economic and social sustainability. The City is working toward aggressive climate action goals including: water self-sufficiency by 2020, zero waste by 2030, and carbon neutrality by 2050.
The highly-rated Santa Monica-Malibu Unified School District serves both Santa Monica and Malibu residents. Santa Monica College (SMC), one of the state's top two-year community colleges, serves over 30,000 full-time and part-time students on several campuses and offers more than 90 fields of study. Santa Monica's strong education institutions are complemented by the 5-star rated Santa Monica Public Library system.
Public safety is a top priority in the City of Santa Monica. Santa Monica Fire Department continues to maintain a Class 1 ISO rating, the highest possible rating.
Santa Monica has a strong and diverse economy. Known as “Silicon Beach,” local businesses are at the leading edge of the nation’s creative economy and startup scene.
Sana Monica is also home to three renowned and respected health facilities, Providence Saint John’s Health Center, Santa Monica-UCLA Medical Center and Kaiser Permanente.
Connect with the City of Santa Monica by visiting www.santamonica.gov, follow @santamonicacity on Twitter, or sign up for the City's newsletter and emergency alerts at www.smgov.net/newsletter.
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