Permit Technician I/II

Job Description:

Permit Technician I/II

Description

Summary/Class Characteristics

Permit Technician I/II



The City of Petaluma’s Community Development Department is seeking a qualified, customer-focused professional to fill one (1) vacancy at either the Permit Technician I or Permit Technician II level, depending on the successful candidate’s qualifications and experience. Permit Technicians play a vital role in supporting the City’s development and permitting processes and serve as the first point of contact for the public. In this role, they provide information, guidance, and assistance to applicants throughout the permitting process. T his recruitment may also be used to fill future Permit Technician vacancies that may occur within the next 12 months.

SALARY AND BENEFITS PACKAGE
SALARY RANGES :

• Permit Technician I: $63,856.00 - $77,625.60 (+2% COLA in July 2027)
• Permit Technician II: $70,241.60 - $85,404.80 (+2% COLA in July 2027)

FOR YOUR HEALTH AND WELL BEING:

• MEDICAL INSURANCE: Choice of a variety of CalPERS Health Plans. City pays ~95% of the Bay Area Kaiser premium for employee & eligible dependents; or alternative option to receive Medical Cash Back (if you have medical coverage elsewhere). Please see the 2026 Health Plan Contribution Memo .
• DENTAL & VISION INSURANCE: Coverage for employees & eligible family members, paid for by the City.
• LIFE INSURANCE: Competitive life insurance & Long-Term Disability benefits. Option to purchase additional life insurance.
• EMPLOYEE ASSISTANCE PROGRAM: Support and benefits, for you & eligible family members, paid for by the City.
• WELLNESS BENEFIT: $500 annual allowance (subject to the annual budget approval process and may change in the future)

FOR YOUR FINANCIAL FUTURE:

• CALPERS RETIREMENT PACKAGE
  • 2% at 60 for Classic CalPERS members
  • 2% at 62 for PEPRA CalPERS members
• DEFERRED COMPENSATION PLAN: voluntary participation in your choice of three plan offerings.

FOR YOUR WORK / LIFE BALANCE (annual amounts):

• Vacation: 80 Hours, increasing with years of service (Accountant job classification can qualify for up to 5 years' service credit toward vacation accrual rate for prior qualifying employment)
• Sick Leave: 96 hours
• Holidays: 13 fixed days
• Personal Leave: 20 hours (per fiscal year)
• Other Benefits:
  • 4/10 Work Schedule: Monday - Thursday
  • Paid Parental Leave - up to 8 weeks of paid time for qualifying family bonding
  • Public Service Loan Forgiveness Program Employer

For more information regarding the benefits and other information associated with this position, please visit our Employee Benefits website and look at the Unit 3 Memorandum of Understanding .

Summary
Provide technical information to industry professionals and the general public concerning the policies and procedures of the Community Development Department; explain codes, ordinances, rules, and regulations; accept applications for development activity, related permits, clearances, or requests for service; process same-day or over-the-counter permits.

Class Characteristics

General supervision is provided by a higher-level supervisor or manager; responsibilities may include the indirect supervision of support staff.

Duties

Provide information to the public at the counter, by telephone, and through correspondence.

Assist the public in completing and filing applications and related materials for completeness and accuracy prior to submission for plan check.

Input data into computer system for tracking file management.

Verify State Contractors’ licenses.

Receive complaints and route to appropriate staff members.

Assemble application materials and create project application files for routing to other departmental staff for processing.

Process/balance monies received from issuance of permits and apply to code accounts, and coordinate payment of special development impact fees.

Operate standard office equipment such as faxes, photocopiers, and computers.

Perform related duties as assigned.

Qualifications

Knowledge of:
Records management practices and procedures.

Building plans, codes, and related terminology.

Principles, practices, and procedures related to processing planning and building permits. Basic mathematics.

Principles and practices of effective customer service.

Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases.

Education and Experience
Any combination equivalent to the education and experience likely to provide the required knowledge and abilities would be qualifying. A typical way to gain such knowledge and abilities would be:

Permit Technician I/II
Education:
Equivalent to graduation from high school. An Associate’s degree or completion of college course work in construction, engineering, architecture, planning, or a related field is desirable.

Permit Technician I
Experience:
One year of responsible clerical or office assistant experience involving public contact and the use of computer applications.

Permit Technician II
Experience:
Two years of responsible clerical or office assistant experience involving public contact and the use of computer applications.

Physical Demands and Working Environment

While performing the duties of this job, the employee is regularly required to sit, use the computer keyboard and mouse, use hands to finger, handle, or feel, reach with hands and arms, talk or hear, stand, walk, and stoop, or crouch. Occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Requires the ability to work in an office environment where the noise level is usually moderate and the ability to interact with large groups of people.

The City of Petaluma offers a wide-ranging, comprehensive benefit package including CalPERS retirement, medical, dental, vision, life, LTD, etc. For moreinformation regarding the benefits associated with this position, visit our website: https://cityofpetaluma.org/employee-benefits-information/

Closing Date/Time: 9/14/2026 11:59 PM Pacific

Salary:

$63,856.00 - $85,404.80 Annually