Safety & Loss Prevention - DoubleTree by Hilton Billings

Summary

Full Time

Operations

Doubletree Billings, Billings, MT, US

Salary: $19.00 Hourly

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Safety & Loss Prevention team member for the DoubleTree by Hilton in Billings, Montana.

Evening and Overnight shifts - 5:00PM to 12:30AM and 12:00AM to 7:30AM

Job Purpose:

Provide safety and protection of guests, team members and Hotel Property. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us.

• Anticipate potential problems and seeks ways to prevent disruption, injuries, and prohibit inappropriate conduct from occurring on company premises.

• Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance.

• Performs and completes assigned delivery, maintenance and custodial duties during shift.

• Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of the position.

• Maintain familiarity of all hotel disaster and emergency policies, procedures and regulations; respond immediately to emergency alarms or calls for help, determine course of action, notify appropriate authorities and perform first aid and CPR as needed.

• Assures the cleanliness and orderly condition of the public areas of the hotel by conducting inspections

• Maintains safe working conditions within the department and hotel

• Other duties and responsibilities as assigned

Qualifications and Requirements:

High School diploma /Secondary qualification or equivalent.

Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.

Prior experience in civilian or military law enforcement, hotel security or industrial security a plus

This job requires the ability to perform the following:

• Excellent hearing required to communicate with guests, employees, managers, use radio.

• Excellent vision required for emergencies, visual safety inspections.

• Excellent speech communication skills required to communicate with guests, employees, managers, use radio

• Excellent comprehension and literacy required to complete reports, logs.

• Demonstrate the ability to investigate incidents, interview witnesses and draft legible, factual reports.

• Lifting, pushing, pulling, carrying objects up to 100 pounds

• Maintain a professional, neat and well-groomed appearance adhering to hotel appearance standards

• Bending/kneeling would be necessary in administering CPR and First Aid.

• Mobility - would be necessary 100% of the time in responding to emergencies and patrolling the building.

• Continuous standing - would not be standing in one place for any extended length of time.

• Uses stairs in responding to fire alarms - no elevators

Other:

• Being passionate about people and service.

• Strong communication skills are essential when interacting with guests and employees.

• Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.

• Basic math skills are used frequently when handling cash or credit.

• Problem-solving, reasoning, motivating, and training abilities are often used.

• Have the ability to work a flexible schedule including nights, weekends and/or holidays

Amazing Benefits At A Glance:

• Salary $19.00 hourly

• Team Driven and Values Based Culture

• Medical/Dental/Vision

• Vacation & Holiday Pay

• Same-day pay available

• Employee Assistance Program

• Career Growth Opportunities/ Manager Training Program

• Reduced Room Rates throughout the portfolio

• Third Party Perks (Movie Tickets, Attractions, Other)

• 401(k)

• Employee assistance program

• Employee discount

• Flexible schedule

• Flexible spending account

• Life insurance

• Parental leave

• Referral program

Job Description

Full Time

Operations

Doubletree Billings, Billings, MT, US

Salary: $19.00 Hourly

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Safety & Loss Prevention team member for the DoubleTree by Hilton in Billings, Montana.

Evening and Overnight shifts - 5:00PM to 12:30AM and 12:00AM to 7:30AM

Job Purpose:

Provide safety and protection of guests, team members and Hotel Property. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us.

• Anticipate potential problems and seeks ways to prevent disruption, injuries, and prohibit inappropriate conduct from occurring on company premises.

• Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance.

• Performs and completes assigned delivery, maintenance and custodial duties during shift.

• Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of the position.

• Maintain familiarity of all hotel disaster and emergency policies, procedures and regulations; respond immediately to emergency alarms or calls for help, determine course of action, notify appropriate authorities and perform first aid and CPR as needed.

• Assures the cleanliness and orderly condition of the public areas of the hotel by conducting inspections

• Maintains safe working conditions within the department and hotel

• Other duties and responsibilities as assigned

Qualifications and Requirements:

High School diploma /Secondary qualification or equivalent.

Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.

Prior experience in civilian or military law enforcement, hotel security or industrial security a plus

This job requires the ability to perform the following:

• Excellent hearing required to communicate with guests, employees, managers, use radio.

• Excellent vision required for emergencies, visual safety inspections.

• Excellent speech communication skills required to communicate with guests, employees, managers, use radio

• Excellent comprehension and literacy required to complete reports, logs.

• Demonstrate the ability to investigate incidents, interview witnesses and draft legible, factual reports.

• Lifting, pushing, pulling, carrying objects up to 100 pounds

• Maintain a professional, neat and well-groomed appearance adhering to hotel appearance standards

• Bending/kneeling would be necessary in administering CPR and First Aid.

• Mobility - would be necessary 100% of the time in responding to emergencies and patrolling the building.

• Continuous standing - would not be standing in one place for any extended length of time.

• Uses stairs in responding to fire alarms - no elevators

Other:

• Being passionate about people and service.

• Strong communication skills are essential when interacting with guests and employees.

• Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.

• Basic math skills are used frequently when handling cash or credit.

• Problem-solving, reasoning, motivating, and training abilities are often used.

• Have the ability to work a flexible schedule including nights, weekends and/or holidays

Amazing Benefits At A Glance:

• Salary $19.00 hourly

• Team Driven and Values Based Culture

• Medical/Dental/Vision

• Vacation & Holiday Pay

• Same-day pay available

• Employee Assistance Program

• Career Growth Opportunities/ Manager Training Program

• Reduced Room Rates throughout the portfolio

• Third Party Perks (Movie Tickets, Attractions, Other)

• 401(k)

• Employee assistance program

• Employee discount

• Flexible schedule

• Flexible spending account

• Life insurance

• Parental leave

• Referral program