Job Description
About the EmployerThank you for your interest in the San Mateo County Office of Education (SMCOE). SMCOE employees share a vision of equity and excellence in education for every student, educator, and school. Children and youth are at the heart of our work, and we pride ourselves on being an inclusive, supportive workplace where staff have the opportunity to learn, grow, and thrive. San Mateo County is home to 23 school districts, serving 85,000 students, and a robust early learning community. SMCOE and its staff have been recognized widely for their innovative and effective approaches to addressing challenging issues facing schools and students. SMCOE welcomes and embraces individuals from all backgrounds, races, ethnicities, disabilities, gender identities, sexual orientations, immigration statuses, and religions. At SMCOE, equity means providing every learner aged 0-22 with the education and support needed to thrive in school, career, and life, and every staff member with opportunities to grow and further deepen their impact. SMCOE is seeking employees who share our vision and commitment to excellence and equity in education for all students. To achieve equity, SMCOE commits to: • Interrupt inequitable practices and replace them with equity-driven, transparent systems; • Improve outcomes for historically and currently underserved student groups, building on the assets, strengths and talents that they and their families possess; • Continue to educate ourselves so we are better able to confront and dismantle systemic inequities; • Center voices of those that have been historically marginalized and underserved, engaging a broad range of educational and community partners, in decision-making, determining priorities.
THE MERIT SYSTEM AND THE PERSONNEL COMMISSION
The San Mateo County Office of Education has utilized the Merit System since 1966 to ensure that classified employees are selected, promoted and retained without favoritism or prejudice. The Personnel Commission oversees a Civil Service (Merit) System of personnel management for San Mateo County Office of Education employees. The Merit System is a method of personnel management which is designed to promote the efficiency and economy of the workforce and the good of the public by providing for the selection and retention of employees, promotional opportunities, in-service training, and other related matters on the basis of merit, fitness, and the principle of “like pay for like work."
Job Summary
Job Summary
Under direction, performs a variety of technical duties involved in monitoring, processing, and analyzing a variety of documents and information to ensure certificated personnel hold valid and appropriate credentials; provides consultation to certificated personnel, applicants, school districts, and others concerning credential eligibility, requirements, procedures, and assignments; and performs related duties as assigned.
CLASS CHARACTERISTICS:
This journey-level classification is responsible for independently performing technical duties in support of human resources. Positions at this level exercise judgment and initiative in their assigned tasks, receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. This class is distinguished from the Senior Credentials Analyst in that the latter performs the more complex work assigned to the series, such as custodian of records responsibilities and/or provides technical and functional direction over lower-level staff.
ESSENTIAL FUNCTIONS
Performs a variety of professional and technical duties involved in monitoring, processing, and analyzing a variety of documents and information to assure certificated personnel hold valid and appropriate credentials; ensures credentialing activities comply with established guidelines, standards, requirements, laws, regulations, policies, and procedures.
Provides consultation as the monitoring authority to certificated staff, applicants, school districts, and the public concerning credential eligibility, applications, requirements, and procedures; responds to inquiries and provides technical information concerning related standards, practices, timelines, policies, laws, and regulations; resolves credential issues and problems in a timely manner.
Requirements / QualificationsAny combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:
EDUCATION:
Equivalent to an associate degree from an accredited college with major coursework in human resources, education, or a closely related field; and
EXPERIENCE:
One (1) year of progressively responsible experience in human resources working with certificated personnel or credential related functions. ENVIRONMENT WORKING CONDITIONS: Office environment.
PHYSICAL REQUIREMENTS:
Applicants must possess the physical abilities outlined below with or without accommodation. San Mateo County Office of Education will consider reasonable accommodation requests. Dexterity of hands and fingers to operate a computer keyboard. Hearing and speaking to exchange information. Sitting for extended periods of time. Seeing to read a variety of materials.
EXAMINATION PROCESS:
The examination process for this classification may consist of: A Written Examination (In Person): Tentatively scheduled for Monday, September 28, 2026; and An Oral Board Examination (Virtual): Tentatively scheduled for Wednesday, September 30, 2026; and A Bilingual Proficiency Examination(In Person): Tentatively scheduled for Friday, October 2, 2026. REASONABLE ACCOMMODATION: Individuals with disabilities are eligible to receive necessary testing accommodations under the Americans with Disabilities Act (ADA). Applicants who wish to request for testing accommodations may contact Personnel Commission Services by phone or by email upon submission of their job application. Request for testing accommodation is subject to review and is approved by the Executive Director, Personnel Commission Services.
BENEFITS: Total Compensation Package: Placement on salary schedule. If a medical plan is selected, the County Office will contribute up to $1,400 per month for single coverage or $1,750 per month for employee plus one or more toward your medical benefits if you enroll in an SMCOE-sponsored CalPERS medical plan, or $300 per month if you waive medical coverage. The employee pays the balance of their health premiums from their gross earnings on a pre-tax basis. If a medical plan is not selected, employees will receive a contribution of $300.00/month toward single coverage for Delta Dental, and Life Insurance. A vision plan (VSP) is also available. Employees pay the worker contribution to the Public Employees Retirement System (PERS). OTHER FRINGE BENEFITS: Prorated sick leave hours annually, 15 paid holidays, accrued paid vacation days annually, CALPERS Employer Contribution, Commuter Benefit. *Floating Holiday, Personal Leave, Executive Leave, and Personal Business vary depending on the position, collective bargaining agreement, and/or other regulations.
PLEASE ATTACH THE FOLLOWING DOCUMENT(S) IN YOUR APPLICATION:
- Letter of Introduction (Required Document)
- Resume (Required Document)
Closing Date/Time: 2026-09-24
San Mateo County Office of Education
(650) 802-5309THE ORGANIZATION
The San Mateo County Office of Education (SMCOE) provides leadership, coordination,
and a variety of instructional, business and consulting services to the County’s 23 public school districts, charter schools and the community college district, thus enhancing their ability to provide quality educational programs.
THE MERIT SYSTEM AND THE PERSONNEL COMMISSION
The San Mateo County Office of Education has utilized the Merit System since 1966 to ensure that classified employees are selected, promoted and retained without favoritism or prejudice. The Personnel Commission oversees a Civil Service (Merit) System of personnel management for San Mateo County Office of Education employees.
The Merit System is a method of personnel management which is designed to promote the efficiency and economy of the workforce and the good of the public by providing for the selection and retention of employees, promotional opportunities, in-service training, and other related matters on the basis of merit, fitness, and the principle of “like pay for like work.” The fundamental purposes of the Merit System are: (1) to ensure that employees are selected, promoted, and retained on the basis of merit and fitness; and (2) to provide employees protection against arbitrary dismissal through rights of appeal to a Personnel Commission.
PERSONNEL COMMISSION MISSION
To recruit, select and promote highly qualified employees using valid and innovative skills assessment examinations and selection procedures; to compensate classified employees based on the Merit System principle of equal pay for equal work; to provide exceptional customer service; and to implement personnel management programs that align with and support the mission and goals of the Personnel Commission and the San Mateo County Office of Education.
PERSONNEL COMMISSION VISION
To be regarded as a trustworthy and customer focused department that thoroughly understands and expertly delivers solutions for the unique personnel management needs of managers, employees, and members of the public we serve. We expect and demand of ourselves the best we have to offer by working together as a team, striving for operational excellence and adhering to our core values.
PERSONNEL COMMISSION VALUES
- We communicate openly and honestly and build relationships based on trust, respect, and caring.
- We work together effectively to achieve our individual and department goals.
- We treat every employee and member of the public with honesty, dignity, and respect.
- We are dedicated to the highest level of achievement within our areas of responsibility.
- We earn the confidence of those we serve by acting with integrity and behaving ethically.
- We listen attentively to our clients to truly understand their needs and then deliver solutions.
- We take pride in exceeding client expectations and striving for continuous improvement.
- We give higher priority to people than to tasks.
- We strive to make people feel valued and appreciated.
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