Program Specialist (Guardianship) - Collier County

Summary

Job TitleCase ManagerJob DescriptionWhy should you apply to the Administrative Office of the Courts for the 20th Judicial Circuit?Great working environmentGrowth and Development OpportunitiesCompetitive Benefits PackagePaid Time Off (Vacation and Sick)Public Service Loan Forgiveness Qualifying EmployerTuition AssistancePaid HolidaysRetirement Plan Options457 Deferred Compensation PlansSummaryThis is a professional and highly responsible case management position within the Civil Division. This position works closely with the judiciary, court personnel, attorneys and community professionals. Additionally, this position works closely with Clerk of Court staff to thoroughly review guardianship cases to ensure that the wards in guardianship cases receive the care, representation and transparency of their guardians and all relevant parties. The Case Manager is responsible for monitoring guardianship cases for the completeness and timeliness of documents, accountings and compliance with the Court's Policies and Procedures by guardians and/or attorneys as required by Florida Statute, the Rules of Civil Procedure and Florida Probate Rules. Work is performed under the supervision of the Civil/Family Division Director. The core responsibilities for this position include: (1) Monitor and Assess Guardianship Cases; (2) Maintain Statistical Reports; (3) Establish and Maintain Professional Working Relationships; (4) Court Case Management and Attend Court Hearings; and (5) Other Duties as Assigned.Examples of DutiesEssential Duties and ResponsibilitiesThe following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification.Monitor and Assess Guardianship CasesWork with Clerk of Court staff on cases with pre-existing issues which require Court reviewMonitor for timely submission of documents and accountingsAssess guardianship reports and research information when requested by the judgeAssess attorney fee petitions and forward to assigned judge with analysis.Assess other fees and expenses charged to the ward, as well as problems noted in the annual reports of guardians and audit reports of the ClerkAssess cases for compliance with the Guardianship Policy and Procedure Manual at the request of the judge, Civil Manager, Division Director, Clerk of Court or other interested partiesUpon request, discuss findings and analysis with the assigned judgeInteract with attorneys for Guardians and Wards in a professional mannerRefrain from giving legal advice and directives to persons who are responsible for the care and treatment of the Ward, but, instead, act in an information gathering capacity and report findings to the CourtPrepare and submit confidential reports in writing to the court with assessments and recommendationsMaintain Statistical ReportsMaintain accurate records of analysis conducted, cases opened and closed and appearances in courtEstablish and Maintain Professional Working RelationshipsEstablish and maintain professional working relationships with court personnel, law enforcement, the Department of Children and Family Services, the legal community and other professionals within the community relevant to any particular caseCourt Case Management and Attend Court HearingsAssist with Case Management ConferencesProcess and prepare court OrdersPrepare other Orders as determined by the JudgeMonitor Compliance with Court OrdersRespond in a timely manner to inquiries from all parties directly related to caseAttend court hearings of the Civil Magistrate and with the judiciary as neededOther Duties as AssignedTypical QualificationsQualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this document are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge of:Civil Case Management practicesCivil and Probate law as it relates to Guardianship mattersBasic structure of the Florida State Courts SystemCourt procedures and understanding of basic legal terminologyComputer applications, including but not limited to: Microsoft Word, Excel and OutlookAbility to:Work independently, and exercise discretion, impartiality, objectivity, confidentiality and sound judgment in handling all matters before the CourtProvide effective, accurate, professional, polite, friendly, and prompt customer service to the public and other agency personnel, AOC employees, and the JudiciaryCommunicate clearly, concisely, and logically, both orally and in writing, with the public and other governmental and private agenciesPrioritize and make efficient use of timePrepare accurate and detailed reports in a timely mannerMaintain a courteous and professional demeanor at all times with the public and professionalsExercise discretion and maintain confidential informationEfficiently operate a computer and utilize Microsoft Office Word, Excel and Outlook along with various other software programs and databasesMaintain consistent and regular attendance Monday through Friday, which is requiredTravel throughout county, circuit, and state as necessary for meetings, site visits, and/or trainingEducation and/or ExperienceAssociate's degree from an accredited college or university in public or business administration, criminal justice, psychology, sociology, pre-law or a closely related social science field preferredProfessional work experience may substitute for the recommended educational level on a year-for-year basisProbate or guardianship experience preferred

Job Description

Job TitleCase ManagerJob DescriptionWhy should you apply to the Administrative Office of the Courts for the 20th Judicial Circuit?Great working environmentGrowth and Development OpportunitiesCompetitive Benefits PackagePaid Time Off (Vacation and Sick)Public Service Loan Forgiveness Qualifying EmployerTuition AssistancePaid HolidaysRetirement Plan Options457 Deferred Compensation PlansSummaryThis is a professional and highly responsible case management position within the Civil Division. This position works closely with the judiciary, court personnel, attorneys and community professionals. Additionally, this position works closely with Clerk of Court staff to thoroughly review guardianship cases to ensure that the wards in guardianship cases receive the care, representation and transparency of their guardians and all relevant parties. The Case Manager is responsible for monitoring guardianship cases for the completeness and timeliness of documents, accountings and compliance with the Court's Policies and Procedures by guardians and/or attorneys as required by Florida Statute, the Rules of Civil Procedure and Florida Probate Rules. Work is performed under the supervision of the Civil/Family Division Director. The core responsibilities for this position include: (1) Monitor and Assess Guardianship Cases; (2) Maintain Statistical Reports; (3) Establish and Maintain Professional Working Relationships; (4) Court Case Management and Attend Court Hearings; and (5) Other Duties as Assigned.Examples of DutiesEssential Duties and ResponsibilitiesThe following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification.Monitor and Assess Guardianship CasesWork with Clerk of Court staff on cases with pre-existing issues which require Court reviewMonitor for timely submission of documents and accountingsAssess guardianship reports and research information when requested by the judgeAssess attorney fee petitions and forward to assigned judge with analysis.Assess other fees and expenses charged to the ward, as well as problems noted in the annual reports of guardians and audit reports of the ClerkAssess cases for compliance with the Guardianship Policy and Procedure Manual at the request of the judge, Civil Manager, Division Director, Clerk of Court or other interested partiesUpon request, discuss findings and analysis with the assigned judgeInteract with attorneys for Guardians and Wards in a professional mannerRefrain from giving legal advice and directives to persons who are responsible for the care and treatment of the Ward, but, instead, act in an information gathering capacity and report findings to the CourtPrepare and submit confidential reports in writing to the court with assessments and recommendationsMaintain Statistical ReportsMaintain accurate records of analysis conducted, cases opened and closed and appearances in courtEstablish and Maintain Professional Working RelationshipsEstablish and maintain professional working relationships with court personnel, law enforcement, the Department of Children and Family Services, the legal community and other professionals within the community relevant to any particular caseCourt Case Management and Attend Court HearingsAssist with Case Management ConferencesProcess and prepare court OrdersPrepare other Orders as determined by the JudgeMonitor Compliance with Court OrdersRespond in a timely manner to inquiries from all parties directly related to caseAttend court hearings of the Civil Magistrate and with the judiciary as neededOther Duties as AssignedTypical QualificationsQualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this document are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge of:Civil Case Management practicesCivil and Probate law as it relates to Guardianship mattersBasic structure of the Florida State Courts SystemCourt procedures and understanding of basic legal terminologyComputer applications, including but not limited to: Microsoft Word, Excel and OutlookAbility to:Work independently, and exercise discretion, impartiality, objectivity, confidentiality and sound judgment in handling all matters before the CourtProvide effective, accurate, professional, polite, friendly, and prompt customer service to the public and other agency personnel, AOC employees, and the JudiciaryCommunicate clearly, concisely, and logically, both orally and in writing, with the public and other governmental and private agenciesPrioritize and make efficient use of timePrepare accurate and detailed reports in a timely mannerMaintain a courteous and professional demeanor at all times with the public and professionalsExercise discretion and maintain confidential informationEfficiently operate a computer and utilize Microsoft Office Word, Excel and Outlook along with various other software programs and databasesMaintain consistent and regular attendance Monday through Friday, which is requiredTravel throughout county, circuit, and state as necessary for meetings, site visits, and/or trainingEducation and/or ExperienceAssociate's degree from an accredited college or university in public or business administration, criminal justice, psychology, sociology, pre-law or a closely related social science field preferredProfessional work experience may substitute for the recommended educational level on a year-for-year basisProbate or guardianship experience preferred