HR Benefits Specialist II

Job Description:

HR Benefits Specialist II

Description

Description

Join Our Team as a Benefits Specialist I! Are you passionate about helping others navigate their onboarding, and benefits and retirement journey? Do you thrive in a customer-facing role where your attention to detail and problem-solving skills make a difference daily? If so, we want you on our team!

As a Benefits Specialist I, you’ll be the go-to expert for employees, HR department representatives and retirees, guiding them through the complexities of health, dental, vision and life insurance and other essential benefits. This is your opportunity to play a vital role in shaping a positive employee experience for Charleston County’s dedicated workforce.

Why Join Us?

* When you join Charleston County’s Human Resources Department, you’re not just taking a job-you’re joining a community. We’re committed to fostering a supportive, inclusive workplace where your ideas are valued, your growth is encouraged, and your work makes a real impact on the lives of others.

* We offer competitive pay, professional development opportunities, and a chance to shape the future of benefits administration for a dedicated team of public service professionals.

* The position will work in person at our Lonnie Hamilton III building, located at 4045 Bridge View Drive, North Charleston, between the hours of 8:30 and 5 Monday through Friday. The employee may be designated to report to work during hazardous weather or emergency conditions.

Ready to Make a Difference?

Apply today! Let’s work together to create a benefits experience that empowers employees to thrive.

HIRING HOURLY: $24.25 - $25.73

OPEN UNTIL FILLED - APPLICATION REVIEW BEGINS IMMEDIATELY

Duties and Responsibilities

What You’ll Do: Every day will bring new challenges and opportunities to make an impact. In this role, you will:

* Be a Trusted Advisor: Answer questions about health, dental, and life insurance, as well as flex spending and retirement, empowering employees with the knowledge they need to make informed decisions.

* Resolve Issues with Ease: Act as a bridge between employees, HR Representatives and insurance providers, ensuring smooth communication and quick resolution of any issues.

* Keep Everything in Sync: Maintain accurate workflows, update records, make payroll adjustments, review reports, and ensure everything runs like clockwork.

* Stay Ahead of the Curve: Attend workshops and training sessions to keep your knowledge sharp and stay up-to-date on new developments in benefits administration.

* Be Part of a Collaborative Team: Share your expertise, guidance, collaboration, and flexibility to help each other achieve the team's success.

Minimum Qualifications

Your Qualifications: Bring your expertise to the table with:

* High School Diploma or GED. An Associate’s Degree in Accounting, Business, Human Resources, or a related field is preferred.

* At least one year or more of experience working with benefits, including data entry, annual open enrollment processing, reporting, and resolving employee concerns.

* Proven success in an HR Generalist or Specialist role, or equivalent experience.

* Familiarity with benefits software, Microsoft Office Suite, SharePoint, and other tools that make benefits administration seamless.

* (Preferred) 1-2 years’ experience Benefit processing, Certifications like IPMA-CP, SHRM, or knowledge of federal and state benefits regulations.

Knowledge, Skills and Abilities

What We’re Looking For: We’re searching for someone who:

* Builds Trust: You’re approachable, empathetic, and ready to assist with a genuine customer-first mindset.

* Loves Solving Problems: You enjoy untangling complex issues and finding solutions that leave everyone satisfied.

* Team Player: You work side by side with your peers and assist when needed without hesitation.

* Thrives on Organization: You can juggle multiple tasks, prioritize effectively, and ensure every detail is handled with care.

* Leads with Positivity: You inspire confidence and foster collaboration among your peers and stakeholders.

Charleston County offers competitive pay and a comprehensive benefits package to its employees, including but not limited to:

• Health, Dental, Vision and Life Insurance
• Optional Life and Disability Insurance
• Optional Medical and Dependent Care Spending Accounts
• Annual and Sick Leave
• Fourteen (14) recognized Holidays
• South Carolina Retirement System (SCRS) State Retirement Plan
• Police Officers Retirement System (PORS - as applicable)
• Optional Deferred Compensation Program
• Longevity and Merit Pay Increases
• Leadership, Professional and Skill Development Training
• Employee Assistance Program
• Employee Well-being Program

For more information, visit our benefits page.

Salary:

$24.25 - $25.73 Hourly