Support Center Representative (Part-Time)
Butte College Oroville, California, United States
- Location: Oroville, California, United States
- Categories: Education and Training
- Job Type:
- Posted: Oct 31, 2026
Job Description:
Support Center Representative (Part-Time)
Description
SUPPORT CENTER REPRESENTATIVE (PART-TIME)Click here for the full Job Description/Classification Specification.
CSEA Range 18 ; Part-time/Non-Exempt; 24 hours per week; 12 months per year
Projected Recruitment Timeline
Anticipated Application Screening Period: December 2-9, 2026
Tentative Interview Dates: December 16-17 (In Person)
Anticipated Start Date: February 1, 2026
POSITION HIGHLIGHTS
The Support Center Representative serves as a primary point of contact for students, staff, and the public seeking information and assistance related to enrollment, admissions, and other District operations, programs, policies, procedures, and available resources. Under the direction of an administrator or manager, the position provides prompt, accurate, professional, and courteous assistance, while also representing the Student Services Division and the District, and maintaining excellent customer service and proper phone etiquette.
As a front-line representative, the Support Center Representative develops and maintains a broad working knowledge of a wide range of programs, processes, and resources in order to respond effectively to a variety of inquiries. The position assists students by answering questions, providing guidance, walking them through applicable processes while on the phone, and connecting or transferring them to the appropriate department or resource when additional or specialized assistance is needed.
The work schedule is Mondays and Thursdays, 8:00 a.m. to 4:30 p.m., and Tuesdays and Fridays 8:00 a.m. to 12:00 p.m. with Wednesdays off.
MINIMUM QUALIFICATIONS
EDUCATION/EXPERIENCE
- High School Graduate or General Educational Development (GED); AND
- One (1) year of work experience providing clerical support to student programs, services, and/or activities; OR
- Any combination of education and experience which would provide the required qualifications for the position.
CERTIFICATES, LICENSES, REGISTRATION, SPECIAL AND/OR OTHER REQUIREMENTS:
- May be required to travel for various off-site meetings, trainings, conferences, and/or events in support of the overall objective of the position.
APPLICATION INSTRUCTIONS
All applicants, including current Butte College employees, must complete and submit an online application with all required attachments to move forward. All fields within the application should be completely and thoroughly filled out. Do not skip application fields by inputting "see resume."
Required Attachments
- Resume or Vita: Attach a resume that aligns with the information provided in your application.
- Diversity Essay: The Butte-Glenn Community College District has a very diverse staff and student population with respect to academic, socioeconomic, cultural, disability, gender identity, sexual orientation and ethnic backgrounds. In your Diversity Essay, please describe your skills, education, professional development, community involvement, and professional experience working with these diverse groups.
PRE-EMPLOYMENT REQUIREMENTS
- The successful applicant will be required to complete a medical history questionnaire and must agree to undergo and pass a pre-employment physical examination, based on the physical requirements of the position, prior to employment. The physician will be selected and paid for by the District. Disabilities not related to the essential physical job requirements will not preclude the applicant from being hired.
- Education Code § 87408.6 states that no person shall be initially employed by a community college district in an academic or classified position unless the person has submitted to an examination within the past sixty (60) days to determine that they are free of active tuberculosis.
- As a condition of employment, the District requires that you provide fingerprints prior to beginning work. You may be fingerprinted at Butte College Human Resources by appointment, or you may be fingerprinted at another agency. Should you be fingerprinted at another agency, the rolling fee charged by the Department of Justice (DOJ) for the fingerprint report is the employee's responsibility at the time of printing.
ADDITIONAL RESOURCES FOR APPLICANTS
Application Tips for Success
For helpful tips and guidance on navigating our application submission and recruitment process, please refer to the document below.
- Application Tips for Success
Travel and Relocation Accommodations
For candidates traveling more than 80 miles to attend an onsite interview at Butte College, you may be eligible for travel reimbursement. And if hired, consider our relocation incentives below.
- Travel Reimbursement for Interviews
- Relocation Incentive
Butte Glenn Community College District (BGCCD) IS AN EQUAL OPPORTUNITY EMPLOYER:
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
Butte Glenn Community College District is committed to creating a diverse workforce focused on equity, inclusion, and accessibility for all faculty, staff, administrators, managers, and students. The District is dedicated to building an environment that supports our diverse student populations providing opportunities to mentor, encourage, and prepare our students to be successful in the world and expose them to global perspectives. Our District community of professionals is devoted to enriching our students' lives by bringing to light a variety of ways to engage and discover their individual and collective paths through education.
BGCCDis committed to the principles of equal employment opportunity. It is the District’s policy to ensure that all qualified applicants for employment and employees have full and equal access to employment opportunities and are not subject to discrimination in any program or activity of the District on the basis of ethnic group identification, race, gender, color, language, accent, citizenship status, ancestry national origin, age, sex, religion, sexual orientation, gender identity, parental status, marital status, veteran status, physical or mental disability or medical condition, or on the basis of these perceived characteristics.
The eligible list established from this recruitment will be used to fill the current vacancy and possibly future vacancies for positions with the same class specification.
Butte Glenn Community College District participates in E-Verify to confirm the identity and employment eligibility of all new hires.
The District reserves the right to modify, rescind or re-advertise this announcement without notification or to delay indefinitely the employment of a person for the position.
Closing Date/Time: Mon, 30 Nov 2026