Financial Aid Representative (ASA II)

Job Description:

Financial Aid Representative (ASA II)

Description

• • Position Summary
  • Financial Aid Representative (ASA II)
    (Classified as: Administrative Support Assistant II)
    
    Full-time temporary position available on or after October 1, 2024 and ending on or before September 30, 2025 in Financial Aid. Appointment will be made for one year from date of hire with the possibility of reappointment based on budget, department needs, and job performance.
    
    Under general supervision the Administrative Support Assistant II serves as a primary point of contact, providing critical information and support related to financial aid and scholarships to students, faculty, staff, and the public. Administrative Support Assistants are primarily responsible for providing varying levels of general office, clerical, and secretarial support for students, faculty, and staff. The full range of work activities includes processing mail, maintaining files and records, scheduling and arranging appointments, providing budget support, processing of documents and records, gathering data, preparing standard reports, and interacting with and solving problems for work unit customers and staff.
  • Job Duties
  • Duties include but are not limited to:
    • Perform standard clerical and secretarial work.
    • Process standard and electronic mail.
    • Prepare and compose correspondence, reports, and other documents.
    • Create and maintain standard and electronic records, files and recordkeeping systems, including document intake and processing.
    • Arrange meetings and events.
    • Make travel and other arrangements.
    • Order and maintain supplies.
    • Troubleshoot office technology problems and systems.
    • Perform other general office support and maintenance activities.
    • Interact with a variety of campus and community constituents.
    • Work with students, faculty, and staff to assist them or resolve problems.
    • Network to build campus relationships to expedite work and projects.
    • Coordinate work and projects.
    • Compile and prepare various reports.
    • Use and maintain office support technology and systems such as word processing, desktop publishing, spreadsheets, and databases to produce results.
    • Other duties as assigned.
  • Minimum Qualifications
  • Education: Completion of a high school program or its equivalent.
    Experience: Some experience in an office environment.
    
  • Preferred Qualifications
  • • Bachelor’s degree in Business Administration, Finance, Higher Education, or a related field.
    • Minimum of 2 years of experience in a financial aid office or related setting within higher education.
    • Proficiency in using financial aid management systems such as PeopleSoft, CampusLogic, SharePoint, and Knowledge Lake.
    • Demonstrated experience in providing customer service and handling inquiries from diverse stakeholders.
    • Experience in interpreting and applying federal, state, and institutional financial aid policies and procedures.
    • Prior experience in general office support, including document management, email communication, and report generation.
  • Knowledge, Skills, Abilities
  • • Experience to be proficient in performing most or all work assignments.
    • General working knowledge of applicable university infrastructure, policies, and procedures
    • Thorough knowledge of office methods, procedures, and practices.
    • Ability to use standard office equipment. Typing and keyboard skills.
    • Fluency in using standard word processing and related computer software packages.
    • Ability to identify and solve standard problems and refer more complex problems to appropriate staff.
    • Thorough knowledge of English grammar, punctuation, and spelling.
    • Ability to learn, interpret independently, and apply a variety of complex policies and procedures. Able to identify deviations from applicable policies.
    • Ability to apply independent judgment, discretion, and initiative to address problems and develop practical, thorough and, at times, creative solutions.
    • Ability to perform standard arithmetic functions of a transactional nature, including tracking and comparing data.
    • Work often involves front line contacts with a variety of campus and community individuals requiring active problem solving and effective interpersonal skills.
    • Demonstrated competence in effectively presenting standard information in writing.
    • Demonstrated competence in understanding, interpreting, and communicating procedures, policies, information, ideas, and instructions.
  • Physical Requirements
  • The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Salary Range
  • Anticipated salary will be $3,680 - $4,048 per month plus excellent paid benefits. Salary will depend on the qualifications of the successful finalist. (Full Administrative Support Assistant II range: $3,680 - $5,417 per month)
  • Compensation & Benefits
  • Commensurate with qualifications and experience. As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Link to (Bargaining Unit: 7) Benefits Summary: CSU Employee Benefit Summary
    
    
  • How to Apply
  • To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the “Apply Now” button on this page.
    
    Applications will be processed in accordance with Article 9.3 of the CSU/CSUEU Memorandum of Understanding. Preference will be given to qualified individuals currently employed at CSU Stanislaus in bargaining units 2, 5, 7, and 9 except when it is determined that it is necessary to appoint outside applicants to meet the best interest of the campus by obtaining specialized skills and abilities not available from current employees.
    
  • Application Deadline
  • September 13, 2024
    
    
  • Criminal Background Clearance Notice
  • Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
    
    
  • Additional Information
  • Campus & Area
    California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion - one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts.
    
    Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West’s No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education.
    
    Clery Act Disclosure
    
    Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at https://www.csustan.edu/annual-campus-security-report . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382.
    
    Equal Employment Opportunity
    
    The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment.
    
    Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at: Voluntary Self-Identification of Disability PDF Form .
    
    CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
    
    The CSU is a state entity whose business operations reside within the State of California. The CSU prohibits hiring employees to perform CSU-related work outside California.
    
  • The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview.
    
    INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE
    
    

Advertised: Aug 30 2024 Pacific Daylight Time
Applications close: Sep 13 2024 Pacific Daylight Time

Closing Date/Time: