Job Description:
Call Taker
Description
The Job NO EXPERIENCE REQUIRED - WE WILL TRAIN YOU ** THIS IS A CONFIRE POSITION ONLY ** CONFIRE is a separate entity from San Bernardino County and the Fire Protection District. CONFIRE, JPA is hiring for
Call Takers who answer 9-1-1 calls requesting emergency and non-emergency assistance, collect information and enter requests into the Fire computer aided dispatch system for emergency dispatching. Call takers may also provide aid and instructions as needed.
CONFIRE is a Joint Powers Authority (JPA) Regional Emergency Communications and Information Services provider located in San Bernardino County California established to provide communications, dispatch, computer information systems support (IS), and geographic information systems (GIS) to CONFIRE members and contract agencies. We serve 13 fire agencies in San Bernardino County with 24/7/365 direct fire, EMS, and rescue dispatch services.
To learn more about CONFIRE, click here! EXCELLENT BENEFITS!!! CONDITIONS OF EMPLOYMENT Background: Candidates must not have been convicted of a felony and must successfully pass a background investigation which will include a fingerprint check.
Keyboarding: Must maintain a minimum typing speed of 30 wpm throughout employment.
Certification: CPR certification and an Emergency Medical Dispatch (EMD) course must be successfully completed within six (6) months of the date of hire and must be maintained throughout employment.
Work Hours: Positions in this class typically work 12-hour shifts; training schedules may vary.
Work Availability: Must be able to work rotating shifts, weekends, and holidays.
Location: Must be willing to work at any CONFIRE location within the county of San Bernardino.
Travel: Travel within and outside the County may be required. A valid California Class C driver license and proof of automobile liability insurance must be provided at time of hire and maintained throughout employment.
Sponsorship: Please note CONFIRE is not able to consider candidates who will require visa sponsorship at the time of application or in the future.
Minimum RequirementsKeyboarding: 30 wpm (corrected speed)
Experience: No experience required.
Desired QualificationsThe ideal candidate will possess strong and confidential communication skills as well as excellent relationship abilities. Further, the ideal candidate will be honest and motivated; capable of gathering the trust and respect of colleagues, employees and the public; and be committed to creating a culture of collaboration and teamwork.
Basic First Aid training, knowledge of the geography of San Bernardino County, and the ability to multi-task are desired. Possession of a valid Emergency Medical Dispatch Certification at the time of hire is highly desirable.
Selection ProcessKey Boarding Test: Qualified applicants will be required to pass a keyboarding test (Pass/Fail) in order to continue in the process.
Application Procedure : To be considered for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire as soon as possible as this recruitment may close at any time with or without notice. R esumes will not be accepted in lieu of the application and/or supplemental questionnaire.
To ensure timely and successful submission of your online application, please allow ample time to complete your application and consider having your profile created and or updated before applying for the position. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted
, you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records.
If you require
technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application.
This position does not have benefits.
Closing Date/Time: 2/7/2025 5:00 PM Pacific
Salary:
$44,678.40 - $61,276.80 Annually