Community Service Officer III

Job Description:

Community Service Officer III

Description

THE POSITION

THIS POSTING WILL BE OPEN UNTIL FILLED

Application cut-off dates are 2/28/2025, 3/31/2025, 4/30/2025, 5/31/2025, 6/30/2021, 7/31/2025, 8/31/2025, and 9/15/2025.

Please Note: a candidate must successfully pass a thorough background investigation, including a criminal history check for job-related convictions, fingerprinting, polygraph test, psychological test, credit check, and a drug use history to be considered for this position

DEFINITION
A Community Service Officer III is a non-sworn classification which may be assigned to any division within the Police Department to assist officers by performing non-sworn law enforcement duties.

DISTINGUISHING CHARACTERISTICS
Community Service Officer III is distinguished from Police Officer in that the former is a non-sworn classification which assists sworn personnel by performing non-sworn law enforcement duties while the latter routinely responds to hazardous police emergency calls. Further, the Community Service Officer is distinguished from the Police Officer in that the former does not obtain sworn peace officer status. Incumbents of this class have successfully completed a formal, comprehensive training program in a Peace Officer Standards and Training (POST) certified Police Academy or a Community Service Officer Academy administered by the Sacramento Police Department to prepare for performing non-sworn duties in support of police operations.

The Community Service Officer III class is distinguished from Community Service Officer II (Limited-Term) in that the former is a career classification and the latter is a non-career, training-level classification.

SUPERVISION RECEIVED AND EXERCISED
Immediate supervision is provided by higher level sworn or civilian personnel.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties are typical for this classification. Incumbents may not perform all the listed duties and/or may be required to perform related duties as required.

• Provide support in patrol, investigations, records, property, and other divisions within the police department.
• Assist police officers in routine investigations.
• Respond to and investigate non-injury traffic collisions.
• Prepare routine burglary, stolen car, casualty, and missing person reports.
• Process, collect and document property crime scenes for latent finge0 prints.
• Collect and document evidence from crime scenes.
• Perform traffic control, non-violent crowd control, and administer first aid as necessary.
• Respond to and process found property calls.
• Transport victims, witnesses, and equipment.
• Refer violations and complaints by citizens to proper authorities and departments.
• Perform as recorder/communicator at crime scenes and command posts.
• Contact schools regarding Police Department activities.
• Perform ancillary police duties.
• Carry less lethal personal protection such as oleoresin capsicum "OC".
• Locate, investigate, and interview victims, witnesses, and non-custodial suspects.
• Record, analyze, and evaluate statements made by victims, witnesses, and non-custodial suspects.
• Assist in conducting surveys and studies by compiling, tabulating, and reporting data.
• Testify in court or at hearings regarding case records and investigative activities.
• Other related duties may also be performed; not all duties listed are necessarily performed by each individual holding this classification.

QUALIFICATIONS

Ability to:

• Acquire, through training, knowledge of contemporary and approved principles, practices, and procedures of police work, state laws, City ordinances, and first-aid.
• Acquire, through training, knowledge of the geography and demographics of the City and common law enforcement problems.
• Write clearly, accurately, concisely, and legibly, using correct English grammar, punctuation, and spelling.
• Understand and carry out oral and written instructions.
• Observe, assimilate, remember, and record pertinent facts and details.
• Read maps and mapped information.
• Apply selected knowledge (i.e., laws, statutes, court decisions, department policies, criminal investigation theories, etc.) in collecting, organizing, and analyzing a variety of information to decide on an appropriate and reasonable course of action.
• Analyze problems and rationally take effective action in emergency and stressful situations.
• Plan and effectively present material orally to diverse groups.
• Establish and maintain cooperative working relationships with co-workers, sworn personnel, other City employees, community and neighborhood organizations, and the public.
• Learn and support community organization and mobilization efforts which facilitate achievement of the department's mission, goals, and objectives.
• Interact courteously, but firmly with the general public.
• Operate a police radio, mobile data computer, and office computer equipment.
• Develop skill in the use of a less lethal personal protection such as oleoresin capsicum "OC".

Knowledge of:

• General law enforcement issues in the Sacramento Community.
• Problems, needs, concerns, and attitudes of Sacramento residents.
• Basic operations and functions of the Sacramento Police Department.
• English usage, grammar, vocabulary, and spelling.
• General principles and practices commonly used to establish effective Police community relations.

EXPERIENCE AND EDUCATION
Education:
High school diploma or G.E.D

Experience:
Successful completion of a POST Certified Police Academy or Community Service Officer Academy administered by the City of Sacramento.

OR

Two years of experience in assisting sworn personnel in performing non-sworn municipal law enforcement duties.

PROOF OF CERTIFICATION

Should certification and/or license be used to qualify for this position, then proof of said certification and/or license should be submitted with your application and will be required at the time of appointment.

SPECIAL QUALIFICATIONS
Age:
Must be at least 18 years of age at the date of appointment.

Felony Convictions:
Free of felony convictions under California Government Code Section 1029.

Background:
Must pass a background investigation, which includes a criminal history check for job-related convictions, fingerprinting, polygraph test, credit check, and drug use history.

Medical/Drug Test/Psychological:
Must pass a medical examination, drug test, and psychological test.

Driver License:
Possession of a valid California Class C Driver License at the time of appointment. Loss of the license is cause for discipline.

Respiratory Protective Equipment:
Work in this class requires wearing respiratory protective equipment at times. When assigned to such work, facial hair must be shaven when it interferes with the safe fitting of respiratory protective equipment.

PROBATIONARY PERIOD
Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status.

PHYSICAL DEMANDS AND WORK ENVIRONMENT
The conditions herein are typically required of an incumbent to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Physical Requirements:
The position requires sitting, standing, walking, running, reaching, twisting, turning, kneeling, bending, squatting, and crouching in the performance of daily activities. The position also requires grasping, repetitive hand movement, and fine coordination in the preparation of reports and using a computer keyboard; hearing and speaking are required for interacting with the public and others and to hear sirens. Additionally, the position requires depth perception, near, far, night, peripheral, and color vision in viewing crime scenes or evidence. May be required to walk on uneven and slippery surfaces. Must be able to lift and carry up to 50 pounds.

Environmental Conditions:
Incumbents work outdoors in all weather conditions, around loud siren noise, moving vehicles, and around animals; exposed to controlled temperature conditions in an office environment and unpredictable work conditions, including but not limited to, physical threats, verbal abuse, and stressful situations when in the field. This position may require working around chemicals, blood, and other potential toxic exposures.

THE SELECTION PROCEDURE

Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox.

1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the next posted cut-off date;

• Employment applications must be submitted online; paper applications will not be accepted.
• Employment applications will be considered incomplete and will be disqualified:
  • If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on 40 hours per week (pro-rated if less than 40 hours/week).
  • If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section.
• Proof of certification and/or license should be submitted online with your application. Proof of certification and/or license will be required at time of appointment.
• Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position.
• If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application or emailed to the Employment Office by the next posted cut-off date . Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C.
• Applicants are responsible for attaching a copy of their DD214 to each position for which they apply.

2. Training and Experience Test: (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam . Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note:

• Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted.
• A resume will not substitute for the information required in the T&E questions.

3. Eligibility: Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate’s eligibility expires one year from the date of notification of a passing score for the Community Service Officer III examination.

4. Screening Committee: (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department.

5. Background Process: If considered for appointment, candidates must pass a background investigation, which includes a criminal history check, fingerprinting, polygraph test, credit check, and drug use history.

QUESTIONS:

For questions concerning this job announcement and the application process:

• Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process.
• For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627.
• Visit the City of Sacramento Human Resources Department website at https://www.cityofsacramento.gov/HR/employment ;
• Send an email to employment@cityofsacramento.org ;or
• Call the Human Resources Department at (916) 808-5726

Bilingual Pay
Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary.

Pension Reform Act
The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento.

Equal Opportunity Employer
The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

Additional Information
Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf

Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html

Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf

Closing Date/Time: 9/15/2025 11:59 PM Pacific

Salary:

$60,484.32 - $73,519.07 Annually