Community Counseling Program Coordinator (Temporary)

Job Description:

Community Counseling Program Coordinator (Temporary)

Description

Salary and Benefits

PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $4,598.00 per month to $6,458.00 per month.

Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver.

For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package.

This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval.

Classification

Administrative Analyst/Specialist, Exempt I

About Cal State East Bay

Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability.

About the Position

This is a grant funded, full-time, temporary position through June 30, 2026 with the possibility of reappointment.

Hayward Promise Neighborhoods (HPN) at Cal State East Bay is hiring a Community Counseling Program Coordinator. The Community Counseling Program Coordinator, under the direction of the Director(s) of the Community Counseling Clinic (CCC) and Executive Director at Hayward Promise Neighborhoods (HPN), coordinates a comprehensive range of activities aimed at enhancing access to counseling services for children and families within the HPN framework. This role is pivotal in connecting HPN community members, local schools, and agencies to the CCC’s services, particularly focusing on organizing and systematizing mental health counseling responsiveness provided by School Counseling/Marriage and Family Therapy (MFT) and School Psychology/Marriage and Family Therapy (MFT) trainees. The Coordinator will conduct on-campus presentations, initial screenings, and spearhead efforts in data collection and reporting to support U.S. Department of Education grant goals.

The Coordinator manages the day-to-day operations of the CCC, which includes organizing mental wellness workshops, coordinating counseling services at outreach events, and facilitating systematic training programs like STEP (Systematic Training for Effective Parenting). Additionally, this position is responsible for data management, preparing analytical reports to evaluate service impact, and ensuring that all program activities align with grant requirements. This role demands a proactive approach in managing community relations, overseeing administrative tasks, and participating in advisory council meetings to continuously improve service delivery and client outcomes.

Responsibilities

Hayward Promise Neighborhood (HPN) Community Outreach:

• Coordinate and attend HPN and community events with Cal State East Bay, Hayward Unified School District, and City of Hayward; distributing brochures and engaging with the community.
• Meet with parents and families to present comprehensive information about the services offered by HPN.
• Develop collaborative relationships and meet with HPN school administrators and counselors to provide presentations and gather feedback for program improvement.

Community Counseling Clinic (CCC) Coordination:

• Coordinate the scheduling and training of CCC student assistants to support outreach and clinical activities.
• Provide ongoing lead work direction and consultation to student assistants and interns, enhancing their skills and ensuring compliance with clinical standards.
• Coordinate with the Co-Director on clinic operations including editing the CCC Handbook, updating clinical forms, and managing schedules.
• Participate in monthly CCC Advisory Council meetings to discuss operational progress and address challenges.
• Order office supplies, manage inventory, and coordinate with IT to ensure up-to-date information on the CCC website.
• Assist with the preparation of the CCC Annual Reporting and manage other administrative tasks as needed.

School-Based Mental Health Grant Coordination:

• Work with the grant Project Director to direct graduate trainees to grant site practicum placements.
• Receive referrals of underserved school-based populations and guide them to the CCC or provide a list of other places to potentially receive support.
• Provide administrative support to the grant Project Director and Principal Investigator.

Data Management and Reporting:

• Lead the data collection and reporting process to track program outcomes and make informed adjustments to enhance service delivery.
• Document and track the number of clients served, the engagement levels at events, and the effectiveness of intern placements.
• Prepare and submit detailed quarterly reports summarizing data collected, analyzing trends, and proposing program adjustments as needed.

Other Duties as Assigned:

• Attend weekly HPN staff and relevant network meetings to report, collaborate, and support collective impact efforts, and participate in trainings and conferences.
• Represent HPN and CSUEB across university and community events.

Minimum Qualifications

• A Bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.
• General knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods.

Required Qualifications

• A Bachelor’s of Science in Psychology, Social Work, Counseling, or related field, or equivalent training and administrative work experience.
• Strong Interpersonal skills.
• Apply sound judgment, discretion, confidentiality and initiative in performing tasks and representing HPNs.
• Recognize when information is appropriate for public distribution and when it needs to be kept confidential.

Preferred Skills and Knowledge

• A Master's Degree in Counseling or related field (or in the process of obtaining), professional license or credential such as Associate Marriage and Family Therapist (AMFT), Licensed Clinical Professional Counselor (LPCC), Pupil Personnel Services (PPS) or Licensed Clinical Social Worker with ability to consult (under supervision of CCC faculty and clinical supervisors) with CCC trainees regarding cases.
• Knowledge of Board of Behavioral Sciences (BBS), Health Insurance Portability and Accountability Act (HIPPA), and Family Educational Rights and Privacy Act (FERPA) requirements.
• Ability to maintain a professional demeanor at all times and display strong campus, schools, and community relationship skills in representing Educational Psychology's Community Counseling Clinic (CCC).
• Ability to work in a confidential environment, maintain client confidentiality, and work within legal and ethical guidelines.
• Excellent written, oral, and presentation skills.
• Strong computer/technology skills (Excel, PowerPoint, etc.).
• Excellent interpersonal skills in a multicultural environment, with emphasis on social justice and human rights.
• Ability to use statistical analysis software for data analysis and online surveys.
• Strong organizational and detail oriented skills.
• Ability to work irregular hours, including some evenings, weekends, on and off-campus.
• Ability to calmly respond to crisis situations.
• Maintain professional boundaries with CCC clients, trainees, and student assistants.
• Ability to consult with Clinical Supervisors as needed.
• Ability to share constructive ideas for the improvement of the CCC.

Physical Requirements

• Must be able to sit and stand for extended periods of time.
• Must be able to lift up to 10 lbs.
• Visual acuity associated with concentrated computer use.

Condition(s) of Employment

Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position.

All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department.

EEO Statement

All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, Cal State, East Bay provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. The CSU complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.

Other Information

All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here.

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here.

Sponsorship

Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer.

Mandated Reporter

The person holding this position is considered a “mandated reporter” under the Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017, as a condition of employment.

Advertised: Mar 14 2025 Pacific Daylight Time
Applications close: Jul 14 2025 Pacific Daylight Time