Dispatcher

Job Description:

Dispatcher

Description

Full-time position available with the Water Department, Meter Field Services Division, located at 4800 E 63rd St.
Salary Range: $19.27-$29.39/hour
Normal Work Days/Hours: Friday - Tuesday 11:30a.m.-8:00p.m.
Application Deadline Date: April 8, 2025


Responsibilities

• Receiving and recording telephone messages and complaints directed to a department of the municipal government as well as receiving and dispatching messages, personnel, maintenance crews, and equipment over a radio communication system on an assigned shift.
• Participates in the prompt, efficient dispatch of messages, personnel, and equipment in response to complaints, or emergency, routine service, and related requests.
• Work requires considerable application of personal initiative and independent judgment and affords considerable latitude for flexibility in methods used, subject only to restrictions as set down by city policies.
• Work allows individuals to exercise considerable independent judgement while following preset standard operating procedures for some core functions of the job.

Qualifications

REQUIRES high school graduation and 1 year experience in processing and receiving calls in a public or private customer service environment. Must pass a pre-employment drug screen as prescribed by the City.

Salary:

$19.27-$29.39/hour