IT Application Analyst Senior

Job Description:

IT Application Analyst Senior

Description

Minimum Qualifications

• Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years experience.
• Experience may substitute for education up to four (4) years.

Licenses and Certifications Required:
None.
Notes to Applicants
Employment Application:

The City of Austin employment application is an official document; incomplete applications will not be considered.

Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications.

• Detailed, complete Employment Application is required to help better evaluate the applicant’s qualifications - minimum and preferred as noted on the job posting. Incomplete applications will be disqualified.
• You must use “N/A” for fields that are not applicable.
• Employment history dates must include month and year as well as the name and contact information for the supervisor and/or human resources department.
• Verification of employment history dates on resume should match online Employment Application.
• Starting salary will be based on overall relevant experience from youremployment application, not your resume or cover letter.
• Please note that Austin Municipal Court may close the job posting at any time after 7 days from the date of the initial advertisement.

Additional Information:
Skills assessments may be used to determine selection for interview process after initial applicant review.

CBI :
If selected as top candidate for this position you must pass a Criminal Justice Information Systems ( CJIS ) fingerprint-based background check to be hired and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions.

Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Please click HERE for more information.

This position is eligible for Public Service Loan Forgiveness ( PSF ) Program. This program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans.
Pay Range
$35.50 - $45.27 per hour

Hours
Please note: Schedule may include days, evenings, nights, weekends and/or holidays.
Municipal Court is a 24 hour, 7 days per week business operation.
Schedule/location may change based upon business needs.
Job Close Date 04/15/2025 Type of Posting External Department Municipal Court Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 6800 Burleson Road, Building 310, Ste 175 Austin TX, 78744 Preferred Qualifications

• Texas Municipal Court Clerk Certification (any level) or National Center for State Court Certified Court Manager Certification ( CCM ), or the ability to obtain within 6 months of employment.
• Experience providing technical analyst support for a court case management system

Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

Researches, analyzes, architects, develops, implements and configures technological solutions. Administers, monitors, and maintains one or more IT systems. Investigates and analyzes complex business requirements. Provides impact analysis and recommends appropriate solutions. Identifies opportunities for asset reuse across multiple projects. Responds to issues from the user community. Prepares and maintains documentation related to the development and maintenance of systems. Participates in the development of business process models and data flow diagrams for all levels of the organization. Performs bug tracking and quality assurance tasks. Develops and maintains disaster recovery plans. Develops and/or delivers training. Creates and prepares reports and analysis. Installs new software releases and/or upgrades. Establishes IT policies, procedures and security requirements.

Responsibilities- Supervision and/or Leadership Exercised:

May provide technical or project leadership, training, and technical guidance to others.
Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of existing IT systems and their relationships to each other and interfaces to outside systems.
• Knowledge of IT policies, procedures, and security requirements.
• Knowledge of database design principles.
• Knowledge of creating process models and data flow diagrams.
• Skill with computers and computer systems.
• Skill in analyzing information and evaluating alternatives.
• Skill in documenting and maintaining application and process or configuration information.
• Skill in providing system/application administration.
• Skill in identifying complex problems and reviewing related information.
• Skill in developing, prioritizing, organizing and accomplishing specific goals and plans.
• Skill in using a structured query language.
• Skill in providing mentoring, guidance, and training of personnel.
• Skill in coordination of activities of others.
• Ability to serve as a technical lead for development and support of one or more IT systems.
• Ability to apply analytical reasoning to complex problems.
• Ability to multitask and to work effectively in a team or as an individual contributor.
• Ability to communicate effectively orally and in writing.
• Ability to meet deadlines and effectively communicate the status of assignments.

Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).
* This position requires graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience. Experience may substitute for education for up to four (4) years. Do you meet these minimum requirements?

• Yes
• No

* This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired.

• I acknowledge and understand this position requires a Criminal Background Investigation.

* Briefly and concisely describe your experience administering, configuring, and maintaining a case management system (CMS) or other software application that drives operations in an organization.
(Open Ended Question)
* Briefly and concisely describe your experience leading the alignment end of user processes with software workflows and configurations.
(Open Ended Question)
* Briefly and concisely describe your experience functioning as a project lead for a large scale technology implementation in an organization.
(Open Ended Question)
* Briefly and concisely describe your experience writing queries to produce reports and data sets.
(Open Ended Question)
* Briefly and concisely describe your experience leading testing and technical training efforts for patches, upgrades, and fixes for software applications.
(Open Ended Question)


Optional & Required Documents

Required Documents Resume Optional Documents Cover Letter