Staff Support Specialist II

Job Description:

Staff Support Specialist II

Description

Job Summary

Performs varied administrative tasks in support of the day-to-day administration of the City's human resources functions.

FLSA Status: Non-Exempt

Examples of Duties

• Serves as HR receptionist by greeting customers and answering telephone and routing to appropriate personnel;
• Answers varied and routine inquiries regarding programs, procedures, etc.;
• Creates and maintains paper and electronic filing systems; moves files from one location to another and retrieves files from storage as required;
• Processes invoices for payment;
• Uses software for word processing, spreadsheets, electronic file management, and related tasks;
• Reviews files and documents for completeness and accuracy, ensuring adherence to human resources guidelines;
• Participates in special projects and provides administrative support to HR Department staff;
• Operates various mail equipment; weighs, determines postage, and processes incoming and outgoing mail;
• Schedules meetings as requested;
• Performs inventories of office supplies to determine level or amount for reorder;
• Performs other job-related duties as assigned.

Minimum Qualifications

Education and Experience :

• High school diploma or GED (Associate's degree in office administration, human resources, or related field preferred); and
• One to three years of clerical/administrative support and customer service experience.

Knowledge, Skills, and Abilities:

Knowledge of:

• customer service principles and techniques.
• modern office practices, procedures, and methods, including the principles and procedures in creating and maintaining filing systems.
• proper business English, spelling, and grammar.

Skilled in:

• the operation of assigned office equipment, including computer equipment and various software packages.

Ability to:

• maintain confidentiality of personnel information.
• work accurately with close attention to detail.
• establish and maintain good working relationships with other City employees and the public.
• work independently within established procedures.
• type accurately at an average rate of speed.
• communicate verbally with customers in a face-to-face setting or by telephone, answering questions and handling issues with tact and courtesy.
• display initiative, flexibility, and receptiveness to ideas, changes, and tasks.
• work under pressure to meet deadlines and handle tasks that come up simultaneously or unexpectedly.
• meet the mental and physical demands of the position.

The City of Greenville offers a comprehensive benefits package to all regular full-time employees including vacation, holiday, and sick leave as well as medical, dental, vision, life and short-term disability insurance. Employees in designated part-time positions may participate in some of the benefit programs offered to regular full-time employees.

Visit the City of Greenville Human Resources Website for a more in depth summary of our benefits.

Closing Date/Time: 5/9/2025 11:59 PM Eastern

Salary:

$40,435.20 Annually