Child Support Specialist I/II
Larimer County Fort Collins, Colorado, United States
- Location: Fort Collins, Colorado, United States
- Categories: Human and Social Services
- Job Type: Full Time
- Posted: Apr 26, 2025
Job Description:
Child Support Specialist I/II
Description
OverviewDo you want to make a difference for children in your community? The Department of Human Services seeks a highly motivated, innovative, enthusiastic, and inclusive staff member to join our team as a Child Support Technician!
Child Support Specialists manage a caseload of varying sizes to ensure that children receive financial and medical support from both parents. Specialists locate parents, establish paternity, child support, and medical support, modify support orders, and enforce those obligations through a variety of legal and administrative actions. Specialists also perform legal and court research to assist in determining the most appropriate legal or administrative action to establish or enforce a child support order.
At the Department of Human Services, we strive to be responsive and provide timely resources in partnership with our community so individuals and families are healthy, supported, and safe.
Visit our website to learn more about the meaningful work we do: https://www.larimer.gov/humanservices
Responsibilities
What you'll be doing:
- Managing a caseload of 100-600 child support cases.
- Locating parents and assets using tools, databases, and investigative methods.
- Establishing paternity and initiating child support orders.
- Analyzing cases to determine legal or administrative next steps.
- Conducting interviews with parents to gather information and enforce orders.
- Using court and legal systems to research and support enforcement actions.
- Documenting all case activities in the Automated Child Support Enforcement System (ACSES).
- Enforcing child support through legal and administrative channels.
What we're looking for:
- Strong critical thinking and problem-solving skills.
- Confidence working with numbers and performing calculations.
- Experience with databases, word processing, and spreadsheet tools.
- Clear, professional communication-written and verbal.
- Ability to read and apply policies, rules, and procedures.
- Skilled at building respectful, effective working relationships.
- Understanding of child support laws, legal documents, and processes.
- Background in legal work, collections, or child support preferred.
- Ability to manage tough conversations and de-escalate conflict.
- Consistent, reliable attendance.
- Willingness to obtain and maintain required state certifications.
Qualifications
To move forward in the hiring process, candidates must meet the required minimum qualifications. That said, we encourage you to think about your unique background and skills before applying. People often underestimate how their experiences match up with a role’s needs. We encourage you to apply if you meet the minimum qualifications and believe your skills and perspective can add value to this position.
Depending on qualifications, this position will be hired as a Child Support Technician I or II.
Child Support Technician I - $23.7125/hr - $28.4551/hr
- High School Diploma or GED required.
- One (1) year of experience in a legal, collections, or Human Services setting with extensive public contact required.
- Complete training and/or certification as mandated by the assigned program required.
- Prior experience with a IV-D Child Support program is preferred.
Child Support Technician II - $26.0838/hr - $31.3006/hr
- High School Diploma or GED required.
- Associate's degree with coursework emphasis in Human Services, Human Behavioral Science, Paralegal or a related field, or equivalent education and experience is preferred.
- One (1) year of experience as a Child Support Specialist I with Larimer County, or in a directly related field or in the performance of similar duties and responsibilities required.
- Complete training and/or certification as mandated by the assigned program.
- Prior experience with a IV-D Child Support program is preferred.
- Notary Public, or ability to obtain such certification.
Benefits
Larimer County offers the following for all Regular/Limited Term positions:
- Medical, Dental, and Vision Benefits
- FSA or HSA depending on medical plan
- Short and Long Term Disability
- Employee Assistance Program
- Basic Life/Accidental Death & Dismemberment
- Accident Insurance
- Critical Illness Insurance
- Retirement Plan 401(a) with employer match
- 457(b) Deferred Compensation
- Paid time off including vacation, sick, and holidays
To view information on Larimer County's Benefits, visit , visit https://www.larimer.org/hr/benefits .
Supplemental Information
You can’t be considered unless you apply! Underrepresented individuals may be less likely to apply for a job unless they believe they meet all requirements and can perform every job responsibility. We are most interested in finding the best candidate. We encourage you to think broadly about your background and skill set for the role and apply.
The typical schedule for this position is Monday through Friday, 8:00 AM to 5:00 PM.
This is a hybrid position and will require at least one day/week in the office. You will be required to have adequate internet access and space for remote work. Larimer County provides an annual remote work stipend to assist with equipment and office supply needs for remote workspaces.
In-office work could be performed at one of the following three locations: 1501 Blue Spruce Drive, Fort Collins, CO; 2555 Midpoint Drive, Fort Collins, CO; 200 Peridot Avenue, Loveland, CO
All new employees and rehires will be required to submit fingerprints for a CBI criminal background check (c.r.s. 26-6-104).
An offer of employment is contingent upon the successful completion of required pre-employment checks or testing.
All application components must be submitted by 11:59 PM MT on the closing date listed.
Larimer County is an Equal Opportunity Employer and prohibits discrimination and harassment in all employment practices on the basis of race, color, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), national origin, marital status, disability, genetic information, age, military status, or any other characteristic protected by law or regulation.
For all temporary positions, sick leave and our Employee Assistance Program are available and other benefits may be available.
Larimer County offers the following for all Regular/Limited Term positions:
- Medical, Dental, and Vision Benefits.
- Flexible Spending Accounts / Health Savings Account
- Short and Long Term Disability.
- Employee Assistance Program
- Basic Life/Accidental Death & Dismemberment
- Accident Insurance
- Critical Illness Insurance
- Retirement Plan 401(a) with employer match.
- 457(b) Deferred Compensation.
- Paid time off including vacation, sick and holidays.
Click here to view information on Larimer County's Benefits.
Closing Date/Time: 5/8/2025 11:59 PM Mountain