FAMILY SERVICES TECHNICIAN

Job Description:

FAMILY SERVICES TECHNICIAN

Description

ABOUT THE POSITION

Clark County is seeking qualified candidates to apply for the position of Family Services Technician for the Department of Social Services and Clark County Family Services.

Social Services, Family Services Technician provides critical support to residents in our community by helping them access essential resources and support services. As a Family Services Technician, you will provide support to clients on case management who are facing barriers to employment and other challenges, serving as a vital link between vulnerable community members and the services they need to achieve stability and self-sufficiency.

The Clark County Family Services, Family Services Technician will perform a variety of paraprofessional welfare and protection duties in a human services setting which support the safety, permanency, and well-being of youth, families, adults and/or seniors.

THIS RECRUITMENT IS LIMITED TO THE FIRST 400 APPLICATIONS RECEIVED AND WILL CLOSE WITHOUT NOTICE ONCE THAT NUMBER IS REACHED.

This examination will establish an Open Competitive Eligibility list to fill current and/or future vacancies that may occur within the next six (6) months or may be extended as needed by Human Resources.

Human Resources reserves the right to call only the most qualified applicants to the selection process.
Some positions may be used to fill term Limited-Permanent positions. The selected candidates will be hired for a special project or duties of a limited duration and be required to sign a term of employment letter specifying condition and exact dates of employment. The successful selected candidates will be eligible for benefits during the duration of employment.

Some positions may be Grant Funded. Grant Funded positions are subject to continuation based on availability of grant funds and the employee will be terminated without right of appeal when such funds are no longer available.

Some positions may be confidential positions and are excluded from membership in the union.

Some positions may be non-union positions and are excluded from membership in the union.
In order to work at Clark County Family Services, employees must not have any qualifying offense that violates the standards required by NRS 432B.198 and/or NRS 432B.199.

MINIMUM REQUIREMENTS

Education and Experience:

Associates Degree in Child Development, Early Childhood Education, Psychology, Social Work, Education, Special Education, Behavioral Science, Counseling, Health Science, Human Services, Nursing, Social Science, Business Administration, Public Administration, Communications, Sociology, Criminal Justice, Social Services or Marketing. Equivalent combination of education or directly related experience may be considered.

All qualifying education and each experience must be clearly documented in the “Education” and “Work Experience” sections of the application. Do not substitute a resume for your application or write "see attached resume" on your application. All details must be written in your own words and cannot be copied from job descriptions or other external sources.

Working Conditions: Work under potentially abusive, hazardous or emergency conditions. Some positions may require possession of a personal vehicle, which may be used for work purposes.

Licensing and Certification: Must possess a valid Nevada Class C Driver's License at the time of appointment.

Background Investigation: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted.

Citizenship: Candidates must be legally authorized to work in the United States. Please note, Clark County does not provide H1B visa sponsorships or transfers for any employment positions.

Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug examination.

EXAMPLES OF DUTIES

General Family Services Tasks Performed in All Positions

• Drives a County or personal motor vehicle to transport children and/or family members, make home visits and other in-person contacts and to attend meetings.
• Participates on various multi-disciplinary teams regarding clients.
• Contributes to the efficiency and effectiveness of the department's service to its clients by offering suggestions and directing or participating as an active member of a work team.
• Works in a typical human services, detention, or public safety setting.
• Uses standard office equipment, reads printed materials and a computer screen, completes case notes, court reports and other written materials documenting the safety, permanency and wellbeing of youth, families, adults and/or seniors.
• Communicates in person or over the telephone.
• Understands techniques for dealing with a variety of individuals from various socio-economic, ethnic and cultural backgrounds, often where relations may be confrontational or strained; Interprets, applies, and explains applicable laws, codes, regulations to both clients and the general public.

Department of Family Services (DFS)

The Family Services Technician functions as a paraprofessional human services worker in each unit in which it is assigned. Due to the diverse utilization of the position, incumbents in this classification may be assigned to various units similar to the following.

Permanency Case Management (Out of Home, In-Home and Adoptions),

• Conduct relative and fictive kin home visits to complete Emergency Placement checklists.
• With oversight from supervisor or lead case worker, conduct child and collateral contacts to ensure child safety in placement and provide documentation of all contacts.
• Complete all relevant background searches to include CPS and police records checks (SCOPE and CANS checks) and, requests diligent search information, and arranging for fingerprinting with Background Clearance Office.
• Documents in a timely and accurate manner all child and collateral contacts, as well as home visits for all case activity.
• Assists primary case workers with documentation of assessment tools used to make case planning determinations.

Resource Development and Support

• Collect and review application documents for foster parent or relative licensing to ensure completeness, accuracy, and compliance pertaining NRS and NAC as well as DFS policies and procedures.
• Enters application into Unity or other automated tracking system and prepares and sends reference letters for verification.
• Prepare home inspection reports and completes follow up on deficiency notices. Maintains logs and work records of activities.
• Review foster parent files on an annual basis to ensure current certifications in all necessary areas and provide follow up as needed.
• Coordinate and schedule fingerprint appointments for potential foster parents with DFS Background Clearance office.
• Coordinate required renewal background checks and home safety inspections for re-licensure purposes.
• Provide assistance to recruitment and information events for foster parent recruitment to include information regarding the recruitment and licensing requirements and processes.
• Schedule training for foster care licensing. Establish foster care files.

Social Service Department

• Family Services Technician provides outreach to the community or client base to which assigned; makes clients aware of services and community resources available to them.
• Provides basic referral and case management services to clients in collaboration with other departmental professionals.
• Interviews clients to obtain information determine eligibility for various social service programs and assess the appropriateness of referral to other community assistance or social service agencies.
• Obtains and verifies income, asset insurance and related information; contacts employers, banks, social security, veterans' administration and other public and private sources as necessary.
• Assists clients in completing applications; provides factual information regarding various program regulations and procedures; may act as an advocate for the client with other organizations.
• Creates and maintains case files; maintains accurate documentation regarding all information received and actions taken.
• Determines the need for specific types of assistance, such as transportation, medical care, and senior companion or burial services.

PHYSICAL DEMANDS

Strength and mobility to work in a typical home or office setting to include standing and/or walking for an extended period of time, and strength to restrain and/or eject individuals; drives a motor vehicle for travel to client residences, appointments and meetings; vision to read printed materials; and hearing and speech to communicate in person or over the telephone. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation.

Come Make a Difference and Join the Clark County Family where we offer a comprehensive benefits package that includes:

• Flexible Schedules including 4/10 options
• More Money in Your Pocket
  • 100% Employer Paid Defined Benefit Retirement
  • No Social Security Deduction
  • No State Income Taxes
• Two Employer Sponsored Health Plans Offered - Choice of PPO or EPO (hybrid of HMO)
  • Medical - Employer pays 90% of premium
    • Pharmacy Benefits (30, 90-day retail or mail order fills)
    • 24/7 Telephone Advice Nurse - no employee cost
    • Teledoc, Doctoroo, and Dispatch Health
• Retiree insurance - eligible after 5 years of service
• Dental
• Vision
• Life Insurance - Employer Paid
• AD&D - Employer Paid
• Long Term Disability - Employer Paid
• Generous Leave Accruals that include:
  • 13Paid Holidays includinga Floating Birthday Holiday
  • Paid Vacation Leave
  • Paid Sick Leave
  • Holiday Leave
• Other leave options
  • Catastrophic Leave
  • Parental Leave - Up to 90 days
• Wide Variety of Voluntary Benefits that include
  • Guardian - Accident, Cancer, Critical Illness, Hospital Indemnity, and Short-Term Disability Insurance.
  • Trustmark - Permanent Life Insurance benefits and long-term care.
  • Sunlife Financial - Basic and Voluntary Life Insurance, AD&D, and long-term disability insurance
  • TASC - Flexible Spending Account - FSA & Dependent Day Care Debit Card Available
  • Morgan Stanley - Deferred Compensation Plan
• Employee Assistance Program
• Onsite Fitness Center - $12/month

*Benefits vary and are subject to change depending on assignment, hiring organization and bargaining unit.

Closing Date/Time: 5/13/2025 5:01 PM Pacific

Salary:

$24.07 - $37.36 Hourly