Animal Services Customer Service Representative - PT

Job Description:

Animal Services Customer Service Representative - PT

Description

Summary

Minimum Starting Salary: $15.00 per hour - Depending on Qualifications

The City of Waco Seeks
Are you a compassionate animal lover with a passion for helping others? Do you thrive in a dynamic environment where no two days are the same? If so, we have an exciting opportunity for you to join our Animal Services team as a Part-Time Customer Service Representative! In this vital role, you'll be the welcoming face and helpful voice for our community, guiding them through the adoption process, answering their animal-related questions, and ensuring the smooth operation of our shelter. You'll be a key player in finding loving homes for our furry friends and providing support to our dedicated team. If you're ready to make a difference in the lives of animals and people, apply today!

Minimum Qualifications
Required:

• H.S. Diploma or GED equivalent
• Must possess a valid Texas Driver's License

Preferred :

• One (1) year animal welfare or animal care experience

Position Overview
Under limited supervision; the Customer Service Representative will support guests in every manner, both on the phone, via email and in person.

Essential Functions

• Assists the public with adoption outcomes and assist with general animal or shelter related questions.
• Maintains cash and fund accounts and records.
• Answers questions and inquiries via phone and email and directs customers to the correct resources.
• May be required to respond afterhours, including holidays and weekends, in the event of a departmental or City-wide emergency.
• Fills in for other operational roles as needed. This includes but is not limited to direct animal care, adoption, animal services and foster care or medical support roles.

This position is not eligible for benefits.

Salary:

See Position Description