Chief Information Officer

Job Description:

Chief Information Officer

Description

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Establish department goals, long-range plans, objectives, policies, directives, regulations, and standard operating procedures based upon the needs of the City and the IT Department

• Maintain effective public relations and handle community issues in a tactful and courteous manner.

• Oversee and administer the budget preparation for the IT Department.

• Manage and direct the operations of the IT Department to assure that the desired level of service is being provided.

• Train and develop department personnel to ensure adequate knowledge of current IT procedures and methods.

• Remain abreast of new developments in Federal, State and local laws and regulations.

• Objectively review and handle citizen inquiries as needed.

• Lead the City’s digital‑transformation initiatives, including the identification, evaluation, and implementation of emerging technologies—such as generative AI, automation, and advanced analytics—to improve service delivery, data‑driven decision‑making, and operational efficiency.

• Oversee an AI governance framework that ensures ethical, transparent, and responsible use of AI technologies, aligned with applicable laws, regulations, and City policies.

• Champion City‑wide data governance—including stewardship of the enterprise data catalog—to enhance data quality, accessibility, and security across all departments.

Minimum Qualifications

• Bachelor’s Degree in Business, Information Technology, Computer Science or related field of study

• 10 years experience in Information Technology

• 5 years experience in a managerial role

Or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.

Preferred Qualifications

Education/ Experience:     

• Master’s Degree in Business, Information Technology, Computer Science or related field of study

• 10 or more years of experience in Information Technology

• 5-7 years experience in municipality managerial role
   

Knowledge, Skills & Abilities:       

• Extensive knowledge of Information Technology operations and general practices

• Extensive knowledge of utility operations Extensive knowledge of Federal, State and local laws and regulations as they apply to Information Technology

• Skill in Microsoft Office (Access, Excel, Outlook, PowerPoint, Word)

• Skill in developing and maintaining cooperative working relationships with City management, employees and citizens

• In‑depth knowledge of generative AI concepts, platforms, and tools, including municipal use cases, implementation methodologies, and governance best practices.

• Extensive knowledge of data‑governance, analytics, integration, and cybersecurity principles, especially as they relate to cloud platforms and AI.

• Ability to communicate effectively in writing and verbally

Licenses and Certifications

Valid Class C Texas Driver's License

Physical Requirements / Work Environment

The incumbent works in a typical office environment; relatively free from unpleasant environmental conditions or hazards.

Salary:

$200K - $250K