Admin Support II - Airport

Job Description:

Admin Support II - Airport

Description

Job Summary:

Provides front-facing and first-point of contact customer service for the Airport. Responsible for supporting the Airport by fulfilling administrative, organizational, and operational responsibilities for the Airport Director and Airport staff. Under the general direction and guidance of the Airport Operations and Maintenance Manager, the Administrative Support II is responsible for working collaboratively in supporting airport management, safety and security, customer service and general office work. The work performed includes but is not limited to administrative assistant duties, office inventory and airport user intake. The Administrative Support II will work to promote a positive work environment through adhering to high ethical standards, promoting the airport norms and values, policies, procedures, cooperation, teamwork, and leading by example.

The salary range for this position is $22.66- $31.73 per hour with a hiring range of $22.66 - $27.19, depending on qualifications and experience. This opportunity will be available to applicants until May 21, 2025, at 3:00 P.M. M.S.T.

A current resume is required, and a cover letter is preferred.

Department Pitch

Northern Colorado Regional Airport is a part 139 certificated airport and is the 5 th busiest airport in Colorado with exciting growth opportunities in its future. The airport is investing heavily in its infrastructure to include a new terminal building and a runway widening project slated for 2026 with the intent of drawing scheduled commercial service. The Airport is currently seeking a goal-oriented person with attention to detail to join its team as an Administrative Support II.

Please view our video Working at Loveland to learn more about our exceptional Loveland community and the benefits of working for the City.

Essential Functions:

• Answer phone inquiries from the public and other City Departments.
• Respond to the public regarding inquiries or complaints.
• Research reported activities associated with complaints and log reports.
• Compose and edit written correspondence, coordinate meetings, and explain policies and procedures to customers and staff.
• Maintain compliance through efficient entry and records maintenance of airport access control systems.
• Maintain accurate filing and organization of records focused on airport security badging and processing.
• Perform research, generate reports, and distribute information.
• Maintain security files in compliance with records retention policies.
• Promote effective administrative procedures for the department.

Other Job Functions:

• Assist with submittal of City Council and Northern Colorado Regional Airport Commission correspondence and information with staff and the Cities.
• Assist with marketing and event coordination.
• Resolve conflicts independently and professionally.
• Understand procurement and finance methods including purchase orders, vouchers, check requests, reports, payroll, and purchasing card transactions.
• Assist with Airport safety management.
• Assist with preparing information and presentations for public meetings.
• Performs other duties as assigned.

Education:

• Required: High School or GED.

Experience:

• Required: 2 Years progressively responsible administrative experience, working with MS Word and Excel.
• Required: Experience in a high-volume office and extensive public contact

Certifications:

• Must possess a valid Driver's License.

Knowledge, Skills, and Abilities:

• High level of personal accountability.
• Ready and willing to perform various functions expeditiously and be flexible in responding to high priority or unexpected events.
• Able to work independently in a fast-paced environment on a wide range of customer challenges.
• Exercise judgment within defined practices and policies.
• Capable of efficient prioritizing and multitasking.
• Knowledge of modern office practices, procedures, and equipment.
• Display and demonstrate sharp verbal and written communication skills.
• Acts with diplomacy and professionalism.
• Exercise integrity in handling sensitive information.
• Understand and closely follows oral and written instructions.
• Establish and maintain positive working relationships with coworkers, customers, and the public.

Physical Demands and Working Conditions:

• Frequent: Minimal physical effort typically found in clerical work. Primarily sedentary, may occasionally lift and carry light objects. Walking and/or standing as needed and minimal
• Occasional: Light to moderate physical effort that includes frequent standing or walking or maintaining arms and hands in the same position for repetitive tasks. Frequently works with light objects and light hand tools.
• Occasional: Moderate to considerable physical effort that includes working from ladders in awkward positions. Frequent use of light or medium weight objects (e.g., 25-50 lbs) and use of medium weight tools.

Working Environment:

• Frequent: Exposure to routine office noise and equipment.
• Occasional: Exposure to hazards typically found in general office environments where there is rarely to no exposure to injury or accident.
• Occasional: Exposure to hazards that are predictable or well protected against.

Additional Working Demands / Conditions

This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.

With over 300 days of sunshine, and just 30 miles from Rocky Mountain National Park in the heart of northern Colorado, Loveland is an ideal community for anyone to call home. Known as the Sweetheart City, this vibrant cultural hub is home to nearly 500 sculptures and public art installations, the world-famous Valentine Remail Program, and picturesque views of the Rocky Mountains. The community is bustling with a thriving arts, brewery, foodie, and shopping scene. Enjoy headliner concert and theatre productions, professional hockey events, endless community recreation and open space opportunities, art and sculpture shows, and several local festivals. Loveland also boasts an award-winning golf course and an inclusive library and community center. Loveland, Colorado has EVERYTHING YOU LOVE!

In 2020, Loveland was the only Colorado City to win the Governor’s Award for Downtown Excellence, is the top residential recycling City in the state for 4 consecutive years and has been ranked as one of the top places to live, work and raise a family in the U.S. and as one of the Most Idyllic Picturesque towns in America.

Apply today to join more than 800 employees who work to meet the core values of: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness. The City of Loveland is a diverse and welcoming community organization, and our employees enjoy a competitive benefits program, various opportunities for growth and development, and an exceptional work-life balance.

A vibrant community, surrounded by natural beauty, where you belong!

Benefit Eligible Benefits Package Includes:

• Two (2) Medical plans, Dental, Vision (for self/ spouse/ children)
• A Dedicated, exclusive Employee Health and Wellness Center
• Discounted Chilson Center passes
• Paid vacation, holidays, floating holidays, and medical leave
• Flexible spending including Dependent Care
• Life Insurance, AD&D, Short-term and Long-term disability, and voluntary Critical Illness Coverage
• Retirement 401a, 457, Roth (pre-& post tax) and company match
• A Comprehensive Employee Assistance Program
• Voluntary 529 College Invest program
• Tuition Reimbursement
• Employee Referral Program
• Personal and Professional Development opportunities
• Employee Recognition Program
• Exceptional work-life balance
• Market based pay & regular performance reviews
• Local Government employment is eligible for Public Loan Forgiveness Program

Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions.

City of Loveland job descriptions are designed to describe the general nature and level of work necessary to perform well in the job; they are not intended to provide an exhaustive list of responsibilities, skills, and qualifications. City of Loveland job descriptions may be updated periodically, and additional activities, duties or responsibilities may be assigned by management as deemed appropriate.

The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law.

The City of Loveland participates in E-Verify. In accordance with E-Verify requirements, upon your date of hire the City of Loveland will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. E-Verify Notice of Participation.Learn more about your right to work. Visit E-Verify.gov for more information.

Hybrid Remote Work Eligibility

This position may be eligible for up to two days per week working remotely. Probationary employees (within the first six months of employment) may not be eligible. Subject to change based on business needs and performance expectations.

Employment offers will be conditional on the successful completion of a criminal history background check including fingerprint check, as required by TSA in order to clear for initial and ongoing employment.