Client and Portfolio Services Manager
City of Orlando Orlando, Florida, United States
- Location: Orlando, Florida, United States
- Categories: Administration and Management
- Job Type: Full Time
- Posted: May 31, 2025
Job Description:
Client and Portfolio Services Manager
Description
Salary Range$43.40-$56.28
Job Posting End Date - Applications will no longer be accepted starting
06-06-2025
Job Summary
Performs professional, technical, administrative, and supervisory work. Manages a team responsible for delivering strategic and operational business consulting, project management, and process improvement services for the city. This position coordinates and oversees the resources, projects, and daily tasks for the IT client services and acts as a key liaison between IT, management, and client departments. Operates effectively both independently and in a team environment to resolve problems promptly and efficiently. Partners with business leaders to understand and support strategic goals, ensuring IT investments and services deliver maximum business value. Builds and maintains strong relationships with internal stakeholders, aligning IT solutions, systems, and support models with the City of Orlando’s operational and strategic priorities. Serves as a trusted advisor and strategic partner between IT and business units. Work is performed under the general direction of the Deputy Chief Information Officer, and performance is reviewed through meetings and outcomes achieved.
Minimum Qualifications:
Bachelor's degree in Computer Science, Business Administration, or a related field.
a nd four (4) years of progressive IT experience delivering technology solutions in IT management, project management, or business relationship management, including two (2) years in a management/supervisory capacity; or an equivalent combination of education, training, and experience. Project Management Professional (PMP) or Prince2 certification required. Florida Driver’s License required. Must pass police background investigation.
Important: To be eligible to proceed forward in the application process, applicants must meet the minimum qualifications listed in the position description. Please ensure your application provides details of all relevant experience related to the position. If you have questions or need clarification concerning the position or application process, please contact Human Resources at jobs@orlando.gov or 407.246.2062.
If this posting indicates a degree is required, the following experience will apply in lieu of any degree as follows:
- Two (2) years of direct experience for an associate degree;
- Four (4) years of direct experience for a bachelor's degree;
- Six (6) years of direct experience for a master's degree; or
- Nine (9) years of direct experience for a doctoral degree.