NYS Park Police Dispatcher

Job Description:

NYS Park Police Dispatcher

Description

Duties Description

• Receive and transmit police messages via radio, telephone, and criminal justice systems.

• Maintain logs, records and written documents required by the Agency.

• Professional and composed verbal communication with outside police agencies and the public; maintaining sound customer service practices and meeting the needs of the Agency under sometimes stressful conditions is essential.

• This position operates an extensive array of law enforcement and emergency related communications equipment as well as computer software.

• Prioritize all radio and telephone communications. Answer multiple telephone lines. Receive emergency and non-emergency calls for law enforcement and dispatch patrols to respond.

• Make urgent and important decisions regarding emergency situations based on knowledge, skills and policies and procedures.

• Service all walk-in customers.

• Perform administrative duties such as data entry and retrieval, information filing and record keeping.

• Comply with all Federal, State and Local regulations relative to communications and protected data and information.

• Other duties as assigned.

Minimum Qualifications

No minimum qualifications per civil service.

Preferred Qualifications:
• High School Diploma or higher

• Preferred, one year of experience as a radio dispatcher or call taker (police, fire, emergency medical, mobile fleet, traffic management center, etc.)

• Successfully pass an extensive background check

• Successfully pass a field training program

• Must have strong communication skills and the ability to communicate with a diverse community

• Must be able to operate and perform under varying degrees of stress and pressure and be able to prioritize emergencies

• Must be willing to work nights, weekends and holidays and be flexible with the schedule

• Candidates must have the ability to effectively engage in communications that are often various and multiple

• Must be able to navigate various software technologies including those associated with law enforcement applications and internet-based websites and have excellent data entry skills

Additional Comments

Health Insurance options available

Vacation/leave Benefits after 38 weeks

Some positions may require additional credentials or a background check to verify your identity.

Closing Date/Time: 06/18/25

Salary:

From $24.13 to $24.13 Hourly