Real Time Operations Center Operator

Job Description:

Real Time Operations Center Operator

Description

Job Announcement

The City of Chandler Police Department, Real Time Operations Center, is currently seeking qualified individuals interested in joining our team as a Real Time Operation Center Operator. This is a full-time, non-exempt position with benefits. The Real Time Operation Center Operators are required to work various schedules which may include days, swings, nights, weekends and holidays. The position is regular full-time, subject to a six (6) month probationary period.

Why work for Chandler?

• Diverse and inclusive environment
• Up to 8 hours paid time off annually to volunteer in the community
• 3 medical plans to choose from along with dental and vision coverage
• Accrue 122 hours paid vacation in your first year, eligible for use immediately following accrual
• Accrue 96 hours paid sick leave in your first year, eligible for use immediately following accrual
• 12 paid holidays per year, plus Winter Break at the end of the year
• Become part of the Arizona State Retirement System with a 100% city contribution match
• City contributions of 1% gross wages per pay period to deferred compensation
• Robust Employee Wellness program with $350 incentive
• Professional development opportunities
• Tuition reimbursement up to $5,250 annually, $3,200 for part time employees
• Free Tumbleweed Recreation Center membership

Who we are

The City of Chandler Police Department, consisting of 362 sworn officers and 177 civilians, serves a growing population of close to 287,945 residents. The organization is divided into three main divisions, one bureau, and many sections/units. The Patrol Operations Division consisting of three precincts, 1) Main Station - Downtown & North Chandler, 2) Desert Breeze - West Chandler, and 3) Chandler Heights - South Chandler, work in concert with the Criminal Investigations Division, Operational Support Division, and Professional Services Division to meet the needs of the community. The members of the Chandler Police Department are dedicated to the advancement of community policing and the development of a partnership with our citizens. Our mission is, “ To maintain a safe, vibrant community through meaningful engagement and continuous organizational improvement .” We are committed to being a world-class leader in law enforcement. We will pursue and engage the best trained, equipped, and committed professionals who demonstrate the highest standards of performance and best policing practices in partnership with the community.

Who we are looking for

Our ideal candidate will have a passion for customer service, teamwork, and collaboration. The successful Real Time Operations Center Operator candidate will be able to perform the following tasks:

• Communicate on the telephone and over a two-way radio
• Must be able to review a wide variety of written and electronic materials and draw accurate conclusions
• Must be able to operate a computer and demonstrate speed while concurrently performing other tasks
• Must be able to recognize and distinguish suspicious or criminal behavior

To view the complete job description, please click here .

Minimum qualifications

• Must possess a High School Diploma or GED; and
• At least 3 years of experience in law enforcement agency; and or any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work.
• Must obtain and maintain Arizona DPS Terminal Operator Certification Level A within six (6) months of hire or promotion.

Desired qualifications

• Prior experience as a sworn law enforcement officer is preferred.
• Prior experience as a real time crime center operator is preferred.

Supervision

• Work is performed under the supervision of a Police Sergeant. This position does not supervise others.

Application Process

• NeoGov Application
• Spark Hire Virtual Interview
• Preliminary Background Questionnaire Submission
• Oral Board Interview and Practical Exercise
• Background Interview
• Drug Screen
• Interview with Chief of Police

This is a full-time, non-exempt position with benefits, with a varied work schedule. A register of qualified candidates will be active for 6 months should another position become available.

The City of Chandler will conduct a pre-employment background check as a condition of employment. An offer of employment is contingent upon acceptable results. All applicants hired will be required to be fingerprinted with successful results as a condition of continued employment.

Applicants for employment and volunteer opportunities should be aware of the City of Chandler’s policies concerning the use of drugs and alcohol. These policies have not been altered by the passage of Proposition 207. The use of recreational marijuana is a violation of the city’s Drug Free Workplace Policy. Certain positions within the city are required to submit to a pre-employment drug test. A positive result for drugs tested under the policy, including recreational marijuana, may be grounds for withdrawal of an offer of employment or volunteer opportunity. The examination process may vary if determined necessary.

The City of Chandler is committed to Equal Opportunity and Reasonable Accommodation.

The City of Chandler offers a comprehensive benefits package for full-time and some part-time positions. For more detailed information on the benefits offered, please Click Here .

Closing Date/Time: 6/19/2025 11:59 PM Arizona

Salary:

$67,620.80 - $98,051.20 Annually