Job No. 549044 Administrative Support Assistant II

Job Description:

Job No. 549044 Administrative Support Assistant II

Description

CLASSIFICATION TITLE: Administrative Support Assistant II

UNION CODE: R07

TEMPORARY END DATE: This position is temporary and ends on or before June 30, 2026. Any continuation beyond June 30, 2026, is contingent upon satisfactory performance and available funding.

FT/PT: Full-time

PAY PLAN: 12-month

WORKPLACE TYPE: On-site (work in-person at business location)

ANTICIPATED HIRING RANGE: $3,700 - $4,095

• However, offer amount will be commensurate with candidate’s experience, education, skills, and training.

CSU CLASSIFICATION SALARY RANGE: $3,680 - $5,417

PAY BASIS: Monthly

BENEFITS: CSUB offers a best-in-class benefit package for eligible employees that includes an array of medical plans, choice of dental plans, vision coverage, retirement participation in CalPERS, CSU tuition waiver, up to 24 vacation days per year, sick leave with unlimited accrual, 14 paid holidays per year and more! See our benefits website for additional information.

CANDIDATES ELIGIBLE TO APPLY: Open to all qualified applicants.

POSITION PURPOSE: NSME's administrative support staff play a critical role in supporting the College’s and CSUB's mission, vision and values. The Administrative Support Assistant II provides moderate to complex clerical and administrative support to the Dean’s Office and the College of Natural Sciences, Mathematics, and Engineering (NSME). This position ensures the effective operation of the office by independently performing a wide range of administrative functions including document preparation, scheduling, event coordination, and communication with internal and external stakeholders. The incumbent exercises independent judgment and discretion in the completion of tasks, applies university policies and procedures, and plays a key role in supporting college-wide activities and customer service initiatives.

DUTIES & RESPONSIBILITIES:

Dean’s Office Administrative Support

• Serve as the initial point of contact for the Dean’s Office; greet and assist students, faculty, staff, and visitors with inquiries and service requests.
• Provide general office support including answering and routing phone calls, taking messages, distributing incoming mail, and submitting work requests.
• Schedule meetings and manage calendars for the Dean, Associate Dean, and office staff, coordinating with internal and external participants as needed.
• Make travel arrangements and process travel-related documentation in compliance with university policies.
• Draft, prepare, and edit correspondence, reports, meeting agendas, minutes, and other documents using word processing and spreadsheet software.
• Maintain confidential administrative and personnel files, records, and logs with discretion and accuracy.
• Track office supply inventory and initiate procurement of office supplies, materials, and equipment; coordinate vendor communication as needed.
• Maintain bulletin boards, hallway displays, and digital signage; coordinate content updates in collaboration with academic departments.
• Support the onboarding and training of new student assistants, providing guidance on standard office procedures and technology.
• Perform other administrative support duties as assigned, using sound judgment to prioritize tasks and manage time effectively.

NSME College Administrative Support

• Coordinate logistics for NSME college meetings and events, including preparing agendas, scripts, and materials; assist with on-site event support and representation.
• Assist with providing backup administrative support for departments within NSME during absences or peak workload periods.
• Assist with college-wide initiatives and special projects such as NSME GO, NSME Advising events, and grant-related administrative support.
• Coordinate campus visits and tours for prospective students, K-12 school groups, and community organizations, including communication, scheduling, and hospitality.
• Provide administrative support for college events such as the Teacher-Scholar Lecture Series, Honors Ceremony, and All-School Meetings.
• Support NSME scholarship processes by assisting with document preparation, student correspondence, and maintaining application tracking systems.

REQUIRED QUALIFICATIONS: EDUCATION & EXPERIENCE - High school diploma or GED and three (3) years of recent (within five years) experience in an office environment.

SKILLS, KNOWLEDGE & ABILITIES (SKA’s) -

• Regular and reliable attendance is required.
• General working knowledge of applicable university infrastructure, policies, and procedures.
• Thorough knowledge of office methods, procedures, and practices.
• Fluency in using standard office software packages.
• Ability to learn, interpret independently, and apply a variety of complex policies and procedures. Able to identify deviations from applicable policies.
• Ability to apply independent judgment, discretion, and initiative to address problems and develop practical, thorough and, at times, creative solutions.
• Ability to perform standard arithmetic functions of a transactional nature, including tracking and comparing data.
• Ability to act as a front-line contact with a variety of campus and community individuals requiring active problem solving and effective interpersonal skills.
• Demonstrated competence in effectively presenting standard information in writing.
• Demonstrated competence in understanding, interpreting, and communicating procedures, policies, information, ideas, and instructions.
• Demonstrated customer service experience requiring a very high level of diplomacy and professionalism.
• Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems.
• Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds.
• Excellent communication skills; ability to effectively communicate information in a clear and understandable manner.
• Thorough knowledge of English grammar, spelling, and punctuation.
• Ability to interpret, communicate and apply policies and procedures.
• Ability to maintain a high degree of confidentiality.
• Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines.
• Excellent computer skills and competence with a variety of computer applications including word-processing, spreadsheets, databases, on-line systems, Internet as well as online calendaring and email.
• Working knowledge of or ability to quickly learn University infrastructure.

PREFERRED QUALIFICATIONS -

• Two or more years of experience providing administrative or clerical support in an academic or professional office setting.
• Experience coordinating events or meetings, including scheduling, communication, logistics, and follow-up.
• Demonstrated skills in an institutional/educational environment possessing a customer-oriented and service-centered attitude.

PHYSICAL DEMANDS: SEDENTARY WORK - involves mainly sitting; minimal walking and standing; lifting light weight objects limited to 15 pounds.

SPECIAL CONDITIONS -

SCREENING: Only those applicants possessing experience most directly related to the immediate needs of the office will be invited to appear before a Qualifications Appraisal Board for the purpose of appraising training, experience, and interest in the position.

CALIFORNIA STATE UNIVERSITY EMPLOYEES UNION: It shall be the policy of the CSU in filling vacant CSUEU bargaining Units 2, 5, 7 & 9 positions to fill such vacancies from among qualified individuals currently employed on-campus except when it is determined that it is necessary to appoint outside applicants to meet campus workforce diversity goals or to provide specialized skills and abilities that are not available from current employees.

BACKGROUND CHECK: Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

SENSITIVE POSITION: Sensitive positions are designated by the CSU as requiring heightened scrutiny of individuals holding the position, based on potential for harm to children, concerns for the safety and security of the people, animals, or property, or heightened risk of financial loss to the CSU or individuals in the university community.

MANDATED REPORTER: Not Mandated.

GENERAL INFORMATION: It is the policy of California State University, Bakersfield to hire only United States citizens and aliens lawfully authorized to work in the United States. All new employees will be required to present documentation verifying their right to accept employment. You will also be requested to present a social security card at the time of initial appointment in compliance with state payroll regulations. State regulations require that every state employee sign the Oath of Allegiance prior to commencing the duties of his/her State employment, except legally employed non-citizens. These individuals are required to sign the Declaration of Permission to Work.

All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, the CSU Bakersfield provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. The CSU Bakersfield complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.

The CSU Bakersfield is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At CSU Bakersfield, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.

Advertised: Jun 10 2025 Pacific Daylight Time
Applications close: Jun 24 2025 Pacific Daylight Time