City Council Liaison

Job Description:

City Council Liaison

Description

Requirements

MOS Code: None

Candidate must have a Bachelor's Degree in Business, Public Administration, Communications, Political Science, or a related field, and two (2) years of experience in customer service, public administration, community relations, or a related field.

Licenses and Certificates : Valid Texas Class "C" Driver's License or equivalent from another state by the date of appointment.

General Purpose

Under general supervision, serves as a direct representative of the assigned City Council District Office. Responsible for representing the assigned District Office with professionalism, empathy, and effectiveness, ensuring high-quality constituent services and acting as a liaison between the community and city departments.

Typical Duties

• Responds promptly and professionally to constituent inquiries and concerns via phone, email, and in person.
• Tracks and manages constituent casework and follows up with city departments to ensure resolution in a timely manner.
• Prepares written correspondence and summaries of constituent issues and outcomes.
• Builds and maintains positive relationships with constituents, neighborhood associations, community organizations, and city departments.
• Assists in organizing and attending District events such as town halls, community meetings, celebrations, and neighborhood gatherings.
• Represents the District Office at public events and meetings when required.
• Drafts talking points, reports, and other communication materials as assigned.
• Supports the Council Representative with special projects, data collection, and administrative tasks.
• Maintains organized digital and paper files relating to constituent services, community outreach, and internal office matters.
• Collaborates with internal staff to provide timely updates to the Council Representative regarding community concerns and issues.
• Demonstrates a proactive attitude and ability to follow through on assignments independently and as part of a team.

General Information

For complete job specification, click here

Note: This is an unclassified/contract position.

Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received.

A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as “See résumé” are not acceptable and will result in the application being considered incomplete.

To qualify for this position, required education, experience, knowledge and skills must be clearly stated on your application’s employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position.

Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position.

Determined by agreement

Closing Date/Time: Continuous

Salary:

$54,500.00 - $80,350.00 Annually