Assistant State Ombudsman

Job Description:

Assistant State Ombudsman

Description

Job Location: This position will be located at 912 Wildwood, Jefferson City, MO.

Why you’ll love this position:

Do you have a special place in your heart for those who have a disability or are frail and elderly and feel they have no voice? Do you like to educate the public and residents on rights that residents in long-term care have? If you are a leader who has a calling for advocacy work than this job is for you.

• Assist the State Long-Term Care Ombudsman with the administration, coordination and supervision of the statewide Ombudsman Program.
• Provide technical assistance to Regional Ombudsman Coordinators as needed.
• Be the Lead Coordinator for annual statewide Advocacy Day, including tracking legislation during legislative session.
• Be the Lead Coordinator for Residents' Rights Month.
• Participate in monitoring activities for the Regional Ombudsman Programs, including on- site visits.
• Assist with developing and revising printed materials of the program, including posters, brochures, and booklets.
• Create social media messages for program outreach, education and recruitment.
• Be responsible for the Ombudsman Program webpage, including working with ITSD for updates and changes as needed.
• Assist with developing and presenting trainings for residents, families, volunteers, community groups, and long-term care staff as needed.
• Be the Lead Relocation Specialist- coordinates facility closures between the Regional Ombudsman and Survey Agency.

Minimum Qualifications:

• Bachelor’s degree and 2-4 years of relevant experience. (Substitutions may be allowed.).
• Complete required Long-Term Care Ombudsman Program Training.
• Excellent listening, interpersonal and organizational skills.
• Time management skills and possess the ability to work independently within program policy.
• Attention to detail and a creative thinker.
• Knowledge about long-term care settings and regulations is preferred.

Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .

Jenny Hollandsworth at Jenny.Hollandsworth@health.mo.gov or 573-526-0726.

Salary:

$61,000.00 per Year