Departmental Human Resources Supervisor (Generalist)

Job Description:

Departmental Human Resources Supervisor (Generalist)

Description

The Position

Contra Costa County is a large organization with 27 Departments and over 10,700 employees. Responsibility for Human Resources functions is divided between the Department of Human Resources, the Labor Relations Division of the County Administrator's Office, and Human Resources or Administrative professionals assigned within each of the County's departments.

The Departmental Human Resources Supervisor is a job designed to help support the HR needs of the department. This role will collaborate closely with the Human Resources Department and the Labor Relations Division of the County Administrator's Office to ensure that HR service delivery in their assigned department is appropriately supported.

Departmental HR Supervisors have the responsibility to coordinate and guide the activities of a team of professional, paraprofessional, and administrative support personnel staff. They will play a vital role in the day-to-day oversight, as well as perform comprehensive personnel work and handle highly complex and sensitive projects to efficiently accomplish the organization's human resources goals and objectives.

Contra Costa County currently has one (1) Departmental HR Supervisor vacancy within the Employment and Human Services Department.

Employment and Human Services Department
Employment and Human Services Department (EHSD) partners with the community to deliver quality services to ensure access to resources that support, protect, and empower individuals and families to achieve self-sufficiency. Personnel Services is a Division of the Administrative Bureau of EHSD, with a staff of 31, supporting 2000+ regular, WEX, temporary, and contract employees.

EHSD is seeking a seasoned generalist with a knack for HR Analytics. The ideal candidate will be a creative leader who can promote innovation to enhance our services in the areas of employee relations, payroll, leave administration, labor and employee relations, investigations, and supporting supervisors and managers with personnel-related matters.

We are looking for someone who is:

• A role model that personifies integrity and excellence! You will be an important part of creating a culture of transparency and accountability, with a focus on continuous improvement.
• A strong relationship builder with excellent communication skills. You will be expected to create an environment where your team will strive and thrive, establish relationships across various departments and divisions, at all levels of the organization, and ensure that a consistent message is communicated to a variety of audiences.
• Analytical and data-driven. You will be responsible for collecting and analyzing various HR metrics and making recommendations to improve and optimize human resources activities for your department.
• Interested in learning and developing their career. In this hands-on working supervisor role, you will work side-by-side with your team to identify opportunities to improve business processes and identify solutions to various organizational challenges.
• Customer-focused. Your role will require you to understand your customer's operational needs and to be responsive and proactive when addressing those needs.
• Creative! You will need to be able to understand the challenges faced in a variety of HR disciplines, and proactively partner with various stakeholders to identify innovative solutions.
• Organized and results-driven. You will need to balance your work and multiple assignments and priorities for your assigned team in a fast-paced environment.

What you will typically be responsible for:

• Providing training, coaching, and mentoring to new and existing departmental HR and payroll team members, and holding them accountable for meeting performance standards.
• Assisting the Departmental Human Resources Officer with creating and maintaining policies, goals, and other metrics to measure the effectiveness of the team.
• Acting as an internal consultant working across all divisions and teams within your department to solve a broad array of personnel problems and issues; formulating courses of action and recommending solutions to the executive management team.
• Supervising the collection and analysis of departmental Human Resources data and metrics, and translating it into meaningful and actionable recommendations.

A few reasons you might love this job:

• You are ready to take on supervisory and leadership responsibility.
• Every day brings a variety of work and opportunities to make a difference with the potential to impact the delivery of important public services.
• You will work with people who are passionate about their work and focused on continuous improvement and innovation.
• You will have the ability to be innovative and creative in designing and implementing new programs, processes, and tools

A few challenges you might face in this job:

• You will be joining an organization that is in the early stages of updating and modernizing several business practices and technologies. This will require persistence and tenacity to help keep change moving forward in an environment where some are already experiencing change fatigue.
• Your team will have varying levels of expertise, and some may require more support and guidance to be successful.
• You will need to learn to navigate through complex, sometimes outdated and conflicting rules, policies, and labor agreements to assist others in reaching operational objectives.
• You will need to balance conflicting demands from various levels in the department and the County.

Competencies Required:

• Attention to Detail: Focusing on the details of work content, work steps, and final work products
• Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships
• Coaching & Developing Others: Supporting others in stretching and expanding their capabilities
• Delivering Results: Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks
• Handling & Resolving Conflict: Managing interpersonally strained situations
• Involving Others (Engaging Teams): Engaging others for input, contribution, and shared responsibility for outcomes
• Leveraging Technology: Applying technology for improvements in organizational efficiency and effectiveness
• Managing & Facilitating Change: Addressing key factors that influence successful organizational change
• Managing Performance: Ensuring superior individual and group performance
• Political & Organizational Savvy: Working skillfully with politics, procedures, and protocols across organizational levels and boundaries
• Professional & Technical Expertise: Applying technical subject matter to the job
• Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability
• Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace

The eligible list established from this recruitment may be used to fill future openings for up to 6 months.

Minimum Qualifications

Education: Possession of a bachelor's degree from an accredited college or university in public administration, business administration, human resources management or a closely related field.

and

Experience: Four (4) years of full-time, or its equivalent, professional human resources experience. Qualifying experience should include the following area of responsibility: employee and/or labor relations in a unionized environment.

At least one (1) year of experience as a lead or supervisor of other HR staff AND at least one (1) year of professional HR experience working for a public sector agency are required .

Depending on the position(s) to be filled, qualifying experience may be limited to experience directly related to the assignment as specified on the job announcement.
Note: Professional Human Resources experience is defined as performing duties that require interpretation, independence of judgment and application of defined principles, practices and regulations.

Desirable Qualifications:

• Possession of an IPMA-HR Certification
• Possession of a SHRM Certification
• Possession of a PHR/SPHR Certification
• Possession of a CLRM Certification
• Possession of a Data/HR Analytics Certification

Selection Process

Application Filing and Evaluation: Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process.Multiple Choice Test: Candidates who demonstrate that they possess the minimum qualifications will be invited to participate in a multiple-choice assessment. Candidates will be evaluated on necessary knowledge and skills that may include: the ability to collect and analyze data, draw logical conclusions, and make sound recommendations; the ability to interpret and apply rules and regulations; and the ability to communicate effectively in writing. Candidates must achieve a passing score on the multiple-choice test to be advanced to the performance assessment. (Weighted 100%) Departmental Interviews: Candidates who receive a combined score of at least 70% during the examination process will be placed on the eligible list. Departmental interviews are tentatively scheduled for July 2025.

The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.

For recruitment specific questions, please contact Chris Miller at chris.miller@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627.

CONVICTION HISTORY

After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources Department will contact you to schedule a fingerprinting appointment.

DISASTER SERVICE WORKER

All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

EQUAL EMPLOYMENT OPPORTUNITY

It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits

Closing Date/Time: 6/29/2025 11:59 PM Pacific

Salary:

$132,685.72 - $161,280.31 Annually