Lead Board Services Specialist

Job Description:

Lead Board Services Specialist

Description

CAREER DESCRIPTION

Lead Board Services Specialist

Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization.

Effective June 27, 2025: 4.00% increase

OPEN TO THE PUBLIC
This recruitment will establish an open eligible list. This list will be used to fill current and future Lead Board Services Specialist positions. This eligible list may also be used to fill positions in similar and/or lower classifications throughout the County of Orange.

DEADLINE TO APPLY

This recruitment is scheduled to close on Monday, June 30, 2025 at 11:59 PM (PST).

Qualified applicants are encouraged to apply immediately.

COUNTY OF ORANGE
The County of Orange is California's third most-populous county, with more than 3 million residents and 34 cities. It is one of the region's largest employers, with a workforce of over 16,000. Working for the County offers a variety of opportunities for career development and growth, and the job satisfaction of serving the public and contributing to efforts that make a difference in people's lives.

CLERK OF THE BOARD

Clerk of the Board (COB) is comprised of three divisions: Board Services, Assessment Appeals, and Files Management & Administrative Services. The Clerk of the Board is the official repository of County records and provides administrative support to the Board of Supervisors, the governing boards of certain districts and authorities, including the Assessment Appeals Boards (AAB) and Hearing Officers. The majority of its functions are defined and mandated by various California Statutes, Revenue and Taxation Codes, County Ordinances, Board Resolutions, County Rules of Procedure, and by Board of Supervisors' policy.

Click here for more information on the Clerk of the Board.

THE OPPORTUNITY

Lead Board Services Specialists have assignments with significantly more independence and responsibility than lower-level positions in the Board Services Specialist series. Typical duties consist of, but are not limited to, the following:

• Prepare and publish agendas in accordance with legal requirements for public hearings of the Assessment Appeals Boards
• Create, distribute and maintain Assessment Appeal Board Member hearing assignments and Hearing Clerk calendars
• Provide clerking services to the Assessment Appeals Boards for the equalization of real and property assessments
• Act as a liaison between the Assessment Appeals Board, the public, attorneys, and county agencies and answer inquiries from various parties
• Conduct public workshops to promote the understanding of Assessment Appeals processes, regulations and preparation of hearings
• Participate and present in the bi-annual Assessment Appeal Board Member and Hearing Officer training
• Act as lead worker for Board Services Trainees/Specialists and Senior Board Services Specialists positions and assist in training new employees
• Maintain files of official records of the Assessment Appeals
• Research and retrieve records to comply with the Public Records Act

The immediate vacancy is within the Assessment Appeals Division; however, this recruitment may be utilized to fill Lead Board Services Specialist positions across all divisions within Clerk of the Board. The Board Services and Files Management & Administrative Services Division roles will perform similar duties to those aforementioned, however there may be additional responsibilities specific to those divisions.

Assessment Appeals Division

Assessment Appeals division receives and processes assessment appeal applications; schedules hearings in accordance with legal requirements; maintains minutes and official records; provides administrative support and training to Assessment Appeal Board members and Hearing Officers; and provides assistance and education to the general public on the assessment appeals process.

In addition to the duties listed above, the Lead Board Services Specialists within the Assessment Appeals Division may be required to clerk public assessment appeals hearings, ensure compliance with relevant codes and policies, finalize hearing minutes, process board actions, coordinate with property tax departments, provide administrative support to hearing officers and board members, and other responsibilities required within the Division.

DESIRABLE QUALIFICATIONS & CORE COMPETENCIES

In addition, the ideal candidate's application will demonstrate extensive experience, knowledge, and ability in the following core competencies:

Technical Expertise

• Possess knowledge of pertinent local, state and federal laws, codes and other standards, rules and regulations pertaining to the statutory functions of the Assessment Appeals Boards or similar public bodies
• Knowledge of California Revenue and Taxation code relevant to the appeal process and assessment of property taxes is a plus
• Ability to clerk public assessment appeals hearings or similar administrative hearings and/or experience clerking boards, commissions, committees, or other public decision-making bodies
• Experience working with automated systems, business software and programs; proficient with current computer systems.

Leadership | Judgment

• Aligns organizational vision with County strategic goals and department business objectives
• Actively promotes teamwork by creating a culture and environment that supports individuals and team empowerment
• Displays departmental and/or County perspective in dealing with issues
• Assists employees in defining and following through with actions that support performance and personal development

Interpersonal Skills | Communication Skills

• Ability to work both independently and in a team setting
• Ability to clearly and articulately convey information in an official formal situation
• Establish productive and professional relationships with internal and external stakeholders
• Communicate complex policies, regulations, and guidelines to others effectively, both orally and in writing
• Value and participate in a free flow of information and ideas with others to achieve common goals
• Use diplomacy when dealing with challenging situations and/or people

MINIMUM QUALIFICATIONS

Click here to learn more about the minimum qualifications for the Lead Board Services Specialist classification.

PHYSICAL, MENTAL, AND ENVIRONMENTAL REQUIREMENTS

Physical Conditions
Vision sufficient to read standard text, fine print, and various handwritings and to view a computer monitor; speak and hear well enough to communicate clearly and understandably in person and over the phone; independent body mobility sufficient to stand, sit, walk, stoop and bend routinely to perform daily tasks; ability to sit for prolonged period of time; manual dexterity to use hands, arms, and shoulders repetitively to operate a keyboard and mouse as well as other office equipment such as a stapler, telephone, and photocopy machine.

Mental Conditions
Possess the ability to independently reason logically to reach conclusions and decisions; possess the ability to remain calm and appropriately focused in different interpersonal situations.

Environmental Conditions
Ability to work in a fast paced office environment and stay focused despite workplace distractions; able to work with changing priorities, deadlines, and multiple assignments concurrently.

RECRUITMENT PROCESS

Human Resource Services (HRS) will screen all application materials for minimum qualifications. After the initial screening, qualified applicants will be referred to the next step and notified via email of their status in the recruitment.

Application Screening (Refer/Non-Refer)
Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step.

Online Assessment (Weighted 50%)
Candidates who meet desirable qualifications will be invited to participate in one or more job-related assessments. Candidates will be notified of their test date and access code, if applicable.

Structured Oral Interview | (Weighted 50%)
Applicants will be interviewed and rated by an oral interview panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Only the most successful candidates will be placed on the eligible list.

Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure.

Eligible List

Once the assessment has been completed, HRS will establish an eligible list of candidates. Only the most successful candidates will be placed on the eligible list.

Veterans Employment Preference
The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy.

ADDITIONAL INFORMATION

EMAIL NOTIFICATION:

Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.

NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com .

FREQUENTLY ASKED QUESTIONS:

Click here for additional Frequently Asked Questions.

For specific information pertaining to this recruitment, please contact Omar Ghazi at Omar.Ghazi@ceo.oc.gov .

EEO INFORMATION

Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply.

Non-Management Benefits
In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS).

Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits.
http://www.ocers.org/active-member-information

Click here for information about benefits offered to County of Orange employees.

Closing Date/Time: 6/30/2025 11:59 PM Pacific

Salary:

$63,960.00 - $85,737.60 Annually