Permit Technician

Job Description:

Permit Technician

Description

CAREER DESCRIPTION

PERMIT TECHNICIAN

SALARY INFORMATION

In addition to performance-based merit increases, this position is scheduled to receive a salary range increase on the following date:

Effective June 27, 2025 - 4.00% increase

Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization.

OPEN TO THE PUBLIC
This recruitment is being held to establish an open eligiblelist to fill current and future Permit Technician vacancies within OC Public Works. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange.

DEADLINE TO APPLY

Qualified applicants are encouraged to apply immediately, as the recruitment will close on
Tuesday, July 8, 2025 at 11:59 PM (PST).

OC PUBLIC WORKS
OC Public Works provides services on a regional basis to unincorporated areas, cities, and other County agencies and departments. The primary mission of the department is to protect and enrich the community through the sustainable delivery of projects and services. OC Public Works’ guiding principles are safety, integrity, quality, teamwork, and adaptability.

OCPW is a unique County department comprised of ten (10) service areas: Administrative Services; Agricultural Commissioner/Sealer of Weights & Measures; OC Construction; OC Development Services; OC Environmental Resources; OC Fleet Services; OC Facilities Design & Construction; OC Facilities Maintenance; OC Infrastructure Programs; and OC Operations & Maintenance.

OC DEVELOPMENT SERVICES
OC Development Services oversees the planning and development entitlement requirements for private and public projects within the County’s unincorporated areas. This includes permit processing, inspection services and management of zoning, building and code regulations - all to ensure safe and responsible property development and community standards. OC Development Services is a service area for OC Public Works.

For more information on OC Public Works click here .
For more information on the County of Orange click here .

THE OPPORTUNITY
The Permit Technician will serve as the main point of contact in which the public interfaces with the County in the Permitting Division. Incumbents are required to possess an understanding of state laws, codes, and ordinances that apply to land use and development. Incumbents also have primary responsibility for frontline processing of permit applications and will be required to provide exceptional customer service to various agencies, the public, and County employees. The Permit Technician must have the ability to act independently, and guide members of the public and County employees in interpreting rules, regulations, policy and procedures related to zoning, building, and subdivision ordinances and attendant regulations.

The Permit Technician's job duties include, but are not limited to:

• Reviewing, reading, interpreting, and explaining laws, codes, and ordinances to members of the public, County employees and representatives from outside agencies pertaining to County land use, construction, and permitting processes
• Communicating effectively in person, on the telephone, and in writing to provide responsive and exceptional customer service
• Serving as the first point of contact for processing various land use, development, and construction permits to the public, property owners, developers, and construction professionals
• Calculating various types of fees using County established fee schedules
• Reviewing architectural and structural drawings and other construction specifications to determine if such documents may be accepted for building and zoning review
• Using computer software systems such as mapping tools, Land Management System, and other database systems such as excel spreadsheets and Microsoft Office applications
• Providing in-person and online support to internal and external customers
• Issuing various private property and right-of-way permits such as building, grading, and encroachment permits
• Participating in external site visits
• Reviewing and approving less complex projects

DESIRABLE QUALIFICATIONS & CORE COMPETENCIES
In addition to the minimum qualifications, the ideal candidate will possess knowledge and/or experience in the following core competencies:

Technical Experience | Technical Knowledge

• Strong computer skills and knowledge of Microsoft Office software programs, and office equipment
• Interpreting maps, building plans, design plans, specifications and working plans related to Planning and Land Use, Applications and Permits
• Understanding and applying building code, zoning and land use rules and regulations, and other State and County ordinances

Customer Service

• Strong customer service skills for internal and external customers
• Interacting with customers for prolonged periods of time at the permitting counter, over the phone, or via email (online portal)
• Exercising tact, good judgment, and patience in assisting the public
• Works well in a team environment

Oral | Written Communication Skills

• Accurately and concisely exchanging information with others, both orally and in writing
• Comprehending and interpreting technical material related to the job and catering the information appropriately to the receiving audience
• Asking questions, listening for information, responding to customers, and entering data and notes into an automated permitting system

MINIMUM QUALIFICATIONS
Click here to learn more about the minimum qualifications for the Permit Technician classification as well as the physical, mental, environmental, and working conditions.

RECRUITMENT PROCESS
Human Resource Services (HRS) will screen all applications to identify qualified applications. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition.

Structured Oral Interview | SOI (Weighted 100%)
Applicants will be interviewed and rated by a qualification appraisal panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job.

Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure.

Eligible List
Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.

Veterans Employment Preference
The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy.

ADDITIONAL INFORMATION

EMAIL NOTIFICATION
Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.

NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.

Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com .

FREQUENTLY ASKED QUESTIONS
Click here for additional Frequently Asked Questions.

Questions? For specific information pertaining to this recruitment, contact Sarah Correa at 714-667-9667or by email at sarah.correa@ocpw.ocgov.com

EEO INFORMATION

Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply.

Non-Management Benefits
In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS).

Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits.
http://www.ocers.org/active-member-information

Click here for information about benefits offered to County of Orange employees.

Closing Date/Time: 7/8/2025 11:59 PM Pacific

Salary:

$63,960.00 - $86,195.20 Annually