Office Support Specialist- Intermediate
Duluth Public Schools Duluth, Minnesota, United States
- Location: Duluth, Minnesota, United States
- Categories: Clerical and Administrative Support
- Job Type:
- Posted: Jun 19, 2025
Job Description:
Office Support Specialist- Intermediate
Description
Position Type:Clerical/Office Support Specialist Intermediate
Date Posted:
6/18/2025
Location:
Administration Office
Closing Date:
06/25/2025
Office Support Specialist - Intermediate
Administrative Offices
40 hours/week | 52 weeks per year
Monday - Friday | 8:00 am - 4:30 pm |
Starting Wage: $18.16/hr + Benefits
Join the Duluth Public Schools team, where we work to inspire every student to achieve their potential and prepare students to lead productive, fulfilling lives.
Summary:
Duluth Public Schools is seeking an individual who under general supervision, the District Support Center (DSC) Clerical serves as a vital central hub for district-wide administrative and communication operations. This role is responsible for managing critical mail and shipping services, acting as the primary district operator, and providing essential front desk support to staff, students, and the public. The DSC Clerical also plays a key role in managing student information systems, supporting online registration, and providing diverse clerical assistance across various departments, contributing significantly to the smooth and efficient functioning of the entire district.
Minimum Qualifications:
- High School diploma or equivalent and two years of previous experience in broad staff support.
- Minimum three (3) years of administrative support, customer service, or office clerical experience in a busy, multi-faceted environment, preferably within an educational setting, OR a combination of education and experience totaling (4) years.
- Principles and practices of general office administration, reception, and record-keeping.
- Customer service standards and effective communication techniques.
- Operation of multi-line phone systems and office equipment (e.g., mail machines, copiers).
- Basic understanding of budgeting and financial coding.
- Data entry procedures and information management systems.
- General knowledge of district operations and departmental functions.
Skill Requirements:
- Exceptional verbal and written communication skills for diverse interactions (phone, email, in-person).
- Strong organizational and multitasking abilities to manage varied responsibilities and prioritize effectively.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and willingness to learn new district-specific software rapidly.
- Accurate data entry and attention to detail for maintaining precise records.
- Problem-solving skills to independently resolve inquiries and administrative challenges.
- Interpersonal skills to build positive relationships with staff, students, parents, and vendors.
- Ability to remain calm and effective in fast-paced or emergency situations.
Medical/Prescription Drug Plan with Health Reimbursement Arrangement
- Single Coverage - District pays 100% of premium (FREE) + contributes $2,612.50 into HRA annually
- Family Coverage - District pays 75% of premium (25% employee contribution) + contributes $5,225.00 into HRA annually
- Single Coverage - District pays 100% of Basic premium (FREE)
- Family Coverage - District pays 25% of Premium
- District provides minimum of $50,000 of life insurance at no cost, employee may purchase supplemental life insurance
- District-provided at no cost to employee
- Employees may elect to contribute on a pre-tax basis to Health Flexible Spending Accounts and Dependent Care Accounts
- The District contributes 7.25% of your total salary in the Public Employees Retirement Association) pension plan.
- Employees may also elect to participate in Tax-Shelter Annuity options.
- Each bargaining unit contract defines time off provisions such as holidays, sick/personal leave, vacation, etc.
If you have any questions, please contact Human Resources at 218-336-8722 or email noncerthr@isd709.org
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