Office Specialist

Job Description:

Office Specialist

Description

Job Summary

Mohave County Development Services is looking to fill an Office Specialist position in the Flood Division.

****************************************

This is an office environment position that will interact with the public at the counter and on the phone. There will be some travel required for possible trainings.

Starting rate of pay --> $19.13
Monday through Friday work schedule - No holidays or weekends

Essential Job Functions

• Maintains, with relative independence in completing assigned tasks accurately and in maintaining standard correspondence, files, and reports of assigned area.
• Meets the public and receives phone calls.
• Responds to questions concerning department procedures or directs query to an individual or department as appropriate while providing excellent customer service.
• As assigned, may review work of other staff for conformance to regulations.
• Understands and interprets procedures and practices related to various departmental and assigned programs.
• As assigned, may delegate work assignments, train, monitor, schedule, oversee or directly supervise and review the work of subordinate clerical and office employees.
• May assist in interviewing and screening applicants and recommending disciplinary actions.
• May complete employee evaluations.
• Assists wherever needed to perform duties of department and in giving help in complex situations.
• Helps public with difficult, complex problems.
• Assist at the front counter and will cross-train with other positions within the department for backup as assigned.
• As needed, composes correspondence and other documents to respond to inquiries and to obtain, update or provide information.
• Create, review, and maintain various reports through the use of databases, spreadsheets and various software programs for various County, State, Federal and Accrediting purposes.
• Researches public and internal records for proper information.
• Keeps time and leave records of division or department.
• Establishes, coordinates and maintains filing systems and indexing and cross-referencing systems for assigned department.
• Follows and adheres to State of Arizona records retention, transfer and destruction schedules.
• Audits incoming and outgoing data for accuracy, completeness and quality. Resolves errors and omissions.
• Compiles and computes data from files and other sources in preparing reports.
• Maintains inventory of materials, equipment, and purchasing records and reports.
• Gathers and prepares materials for special reports, forms, policy formulation and summaries at the request of superiors as assigned.
• Performs research for assigned area.
• Checks frequently against a variety of records in order to secure complete and accurate information.
• Operates common office machines to include computer keyboards and related peripheral equipment.
• Maintains a high level of confidentiality.
• Present and conduct themselves in a professional manner at all times.
• Communicate in a courteous and helpful manner as well as clear and concise manner at all times.
• Resolve complaints within scope of information and authority, and/or refer to chain-of-command as appropriate.

As assigned to Flood Control: (may include any and/or all of the essential functions above)

• Administrative support to division staff as assigned, including but not limited to financial reports, requisitions, purchase order management, grants and other program support, and meeting support.
• Division inventory management.
• Records management to include setting up files, tracking flow of records, distributing records as needed, maintaining archives in electronic version and hard copy as needed, close-out and destruction of records in accordance with various laws and County policies.

Minimum Qualifications

• High School diploma /GED (General Education Degree).
• Four (4) years minimum progressively responsible advanced administrative and clerical office support with which:
• Two (2) of the Four (4) years performing specialized support in the assigned department/division or comparable Mohave County Department.
• OR an equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities may be considered in meeting the minimum qualifications.

Knowledge, Skills & Abilities

• Procedures, terminology, equipment, accepted or common practices, and policies of the assigned specialized work and the department/area to which assigned.
• English grammar, spelling, punctuation and arithmetic.
• Modern office practices, procedures and equipment.
• Filing, index and information systems.
• Organization of the department.
• Applicable rules, laws, regulations and practices.
• Courtesy and tact in dealing with the public and public officials.

• Computing literacy to include use of electronic spreadsheet and word processing applications.
• Efficiently operating and utilizing modern office machines as necessary to include computers, copiers, fax transmittal machines, calculators, and related software and peripheral equipment.
• Microsoft Office software including Excel and Word.

• Effectively communicate and establish relationships with the public, staff, and work contacts.
• Use good judgment in assessing a situation and responding appropriately.
• Act and communicate in a professional manner.
• Multi-task with a large number of assignments and a variety of situations
• Effectively perform the responsibilities of the specialty field and the position.
• Exercise courtesy and tact in dealing with the public and public officials and maintain confidentiality.
• Work independently in completing assigned tasks accurately and in maintaining standard correspondence, files, and reports of the office.
• Organize and prioritize assignments, cope with varying demands and work under pressure with frequent interruptions.
• Analyze information, and interpret and apply technical, legal and departmental information encountered in the performance of responsibilities.

• Develop appropriate, effective and efficient methods of completing assignments through others.

• Follow complex oral and written instructions.

• Supervise, work with and communicate effectively with subordinates.

• Type accurately and at a speed necessary to fulfill job responsibilities.

• Understand complex valuation and taxation structure.
• Occasionally travel for meetings and/or conferences.

https://resources.mohave.gov/file/HumanResources/Benefits/Benefits%20Overview.pdf

Closing Date/Time: 7/6/2025 5:00 PM Arizona

Salary:

$39,790.40 Annually