Library Services Manager

Job Description:

Library Services Manager

Description

The Position

Bargaining Unit: Management - Mgmt Classes, Classified & Exempt

Why join the Contra Costa County Library?

Contra Costa County’s Library Department is seeking qualified candidates to fill one (1) vacancy for the Library Services Manager classification.

The Contra Costa County Library is a dynamic system of nearly 400 dedicated employees, including multilingual staff who make up 15% of the workforce. Together, they serve 26 diverse communities across the county.

Each year, the Library welcomes more than 2.4 million visitors and circulates approximately 4.8 million items.

The Library’s Strategic Plan guides its commitment to fostering personal and community engagement through literacy and reading. This plan shapes the Library’s priorities, ensuring it delivers essential services and resources in safe and welcoming spaces. The Library is deeply committed to equity, diversity, and inclusion and is actively working to advance anti-racist practices within the organization.

As a County Department, the Library works to ensure every resident can learn, grow, and thrive in strong, inclusive communities.

We are looking for someone who is:

• Emotionally intelligent and effective in interpersonal interactions and authentic relationship building
• A Leader, developer, and mentor
• Proactive and a strategic planner
• An excellent communicator and collaborator
• Supportive of the Library’s efforts to provide equitable service to its patrons
• A change champion who is a visionary and creative thinker
• Able to thrive in an ever-changing environment

What you will typically be responsible for:

• Overseeing and coordinating operations of assigned community libraries or work units directly
• Supporting the Deputy County Librarians on organization-wide projects and initiatives
• Leading, advising, directing, and consulting with library managers on staffing needs, employee relations, policies, program services and library budgets
• Planning, organizing, directing, and evaluating major system-wide County Library programs and services
• Remaining informed of, and training staff on, advances in library management practices and resources
• Analyzing and creating reports regarding budgets, staffing, projects, procedures and make recommendations
• Supervising, reviewing and evaluating the work of staff
• Coordinating and/or participating in community engagement

A few reasons you might love this job:

• You will enjoy a flexible work schedule which provides for a supportive work/life balance
• You will work for diverse communities and with diverse groups that appreciate the library
• You will be a member of a strong and supportive leadership team focused on excellent service and inclusivity
• You will have continuous learning opportunities including ongoing training
• You will lead or participate in innovative initiatives to bring positive and transformative change
• You will have the ability to collaborate with various departments and agencies providing you with networking opportunities to achieve excellent results
• You will have excellent benefits including: health benefits, paid holidays, professional development reimbursement, and paid admin leave

A few challenges you might face in this job:

• You will be responsible for managing staff at multiple off-site locations
• You will have to navigate a public agency that is bound by budget/MOU/policy restrictions
• You will need to learn to work within and navigate a large, complex organization
• You will have to adapt and respond to constantly changing conditions

Competencies Required:

• Professional & Technical Expertise: Applying technical subject matter to the job
• Critical Thinking: Analytically and logically evaluating information, propositions, and claims
• Decision Making: Choosing optimal courses of action in a timely manner
• Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability
• Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships
• Coaching & Developing Others: Supporting others in stretching and expanding their capabilities
• Delegating: Sharing responsibility, authority, and accountability
• Leadership: Guiding and encouraging others to accomplish a common goal
• Teamwork: Collaborating with others to achieve shared goals
• Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace
• Leading the Organizational Culture: Driving the organization’s culture through establishing and enforcing norms and/or behaviors in addition to processes
• Managing & Facilitating Change: Addressing key factors that influence successful organizational change
• Organizational Systems Thinking: Comprehending the organization as a system of integrated and interdependent functions
• Project Management: Ensuring that projects are on-time, on-budget, and achieve their objectives
• Thinking & Acting Systematically: Formulating objectives and priorities, and implementing plans consistent with the long-term interests of the organization in a global environment

To read the complete job description, please visit the website, www.cccounty.us/hr . The eligible list established from this recruitment may remain in effect for 6 months.

Minimum Qualifications

License Required: Possession of a valid California Motor Vehicle Operator's License. Out of state valid motor vehicle operator's license will be accepted during the application process.

Education: Possession of a Master of Library Science Degree from a program accredited by the American Library Association.

Experience: Three (3) years full-time experience in library management or in a public, major business, or large academic library program and services department: two (2) years of which must have been in a supervisory capacity.

Substitution for Education: Two (2) additional years of experience in library management or in a public, major business, or large academic library program and services department AND possession of a Bachelor’s Degree from an accredited college or university may substitute for the required Master’s Degree.

Desirable Qualifications:

• Previous experience in a public library supervising a large number of staff
• Experience leading teams through challenging times and changes
• Knowledge of web technologies, current technology trends, and emerging technologies
• Project management experience in a deadline driven environment
• Ability to work directly with applications of integrated library systems
• Ability to work with several sources of large data files and be able to effectively clean, organize, and manage data
• Aptitude for complex, analytical work with attention to detail
• Ability to create and maintain written technical documentation for procedures and workflows
• Knowledge of processes and software tools for analyzing, drawing insight from, reporting, and/or visualizing data
• Advanced skillset and comfort in using Excel, PowerPoint, and other platforms, such as Tableau or Power BI
• Coding skillset (SQL/Python) and ability to create and maintain automated scripts are desired
• Previous experience working within a limited budget
• Experience with procedure and policy writing or implementation

Selection Process

Application Filing: All applicants must apply on-line at www.cccounty.us/hr and submit the information as indicated on the job announcement by the final filing date. A completed Supplemental Questionnaire is required at the time of applying.Virtual Oral Assessment: An oral assessment (interview) will be conducted to measure candidates' competencies as they relate to the job. These may include, but are not limited to: Professional and Technical Expertise, Critical Thinking, Professional Integrity and Ethics, Building and Maintaining Relationships, Leadership, Leveraging Diversity, and Thinking and Acting Systematically. (Weighted 100%)
The oral assessment is tentatively scheduled to take place on 8/25 - 8/27/2025. The assessment will be administered remotely using a computer; you will need access to a reliable internet connection to participate in the assessment.

The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.

For recruitment specific questions, please contact Melissa Moglie at Melissa.Moglie@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627.

CONVICTION HISTORY

After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment.

DISASTER SERVICE WORKER

All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

EQUAL EMPLOYMENT OPPORTUNITY

It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits

Closing Date/Time: 8/17/2025 11:59 PM Pacific

Salary:

$134,142.37 - $163,050.89 Annually