INNOVATION & TECHNOLOGY OFFICER I - CLIENT SERVICES NON-CLASSIFIED*

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INNOVATION & TECHNOLOGY OFFICER I - CLIENT SERVICES NON-CLASSIFIED*

City of Riverside Riverside, California, United States

Job Description:

INNOVATION & TECHNOLOGY OFFICER I - CLIENT SERVICES NON-CLASSIFIED*

Description

The Position

The City of Riverside, Innovation and Technology Department (IT) is accepting applications for the position of INNOVATION AND TECHNOLOGY OFFICER I - CLIENT SERVICES NON-CLASSIFIED* to fill one (1) vacancy in the Client Services Division. The eligibility list established may be used to fill the current and/or upcoming vacancies within this classification for up to twuelve (12) months.

The Innovation and Technology Department is seeking a highly motivated professional to lead and manage the City of Riverside’s Client Services division. This is an exciting opportunity to play a key role in shaping the City's technology procurement, deployment, maintenance, and customer service excellence efforts. Join our team and help drive innovation and impactful service delivery across the organization.

Under general supervision from the Innovation and Technology Officer I, Client Services will perform job duties as a working manager and exercise supervision over city staff and contract staff in assigned functional areas. T he Innovation and Technology Officer I is to plan, organize and direct information technology functions related to client services and to do related work as required.

*This position is designated as Non-Classified and is exempt from the classified service. The Incumbent shall be appointed "at-will" and serve at the pleasure of the City Manager.

Work Performed

Typical duties may include, but are not limited to, the following:


When assigned to Client Services:


Qualifications

OPTION I:

OPTION II:

OPTION III:

OPTION IV:

Necessary Special Requirement:
Highly Desired Qualifications:

Selection Process

DOCUMENTS REQUIRED AT THE TIME OF APPLICATION:
1) Completed Employment Application
2) Completed Supplemental Questionnaire

3) Resume and Letter of Interest

FOR GENERAL INFORMATION ON COMPLETING YOUR ON-LINE APPLICATION, CLICK HERE: ( Application Guide).

The selection process will begin with an employment application package screening, with the best qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. Those who successfully complete the selection process will be placed on the eligibility list for this classification.

IMPORTANT INFORMATION ON SCHEDULING ASSESSMENTS:

If you are selected to move forward in the assessment process, you may be required to self-schedule your appointment. You will be notified via email of your status and provided with self-scheduling instructions. Please check your email regularly following the closing date of this recruitment.

Positions that require, or may require, a California Commercial Driver’s License are considered Safety Sensitive and are monitored by the U.S. Department of Transportation. Any candidate being considered for a Safety Sensitive position must submit authorization forms to the City immediately upon request to begin the pre-employment process.

It is the responsibility of candidates with a disability requiring accommodation in the assessment process to contact the Human Resources Department in writing to request such accommodation prior to the closing date of this recruitment.

Appointment may be subject to the successful completion of a pre-employment background investigation, drug screen, and/or medical/ physical examination .

NOTE : The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. Candidates may reapply when there is a posting to establish an eligibility list.

EDUCATIONAL REQUIREMENTS:

Proof of education listed in your application will be requested at the time of conditional offer. Acceptable documentation consists of transcripts or degree, if applicable, by the accredited U.S. college or university.

Education obtained outside the United States (US) require one of the following options:
An equivalency statement from an evaluation company certified by the National Association of Credential Evaluation Services (NACES) at http://www.naces.org/members.html or the Association of International Credential Evaluators Inc. (AICE) at http://aice-eval.org/members/ . An advanced-level degree from an accredited US college or university.

All applicants will be notified via e-mail or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement.

THE PROVISIONS OF THIS JOB ANNOUNCEMENT DO NOT CONSTITUTE AN EXPRESSED OR IMPLIED CONTRACT.

Benefit Level II includes Senior Management, Management and Professional classifications (Exempt)

The City offers an attractive benefits package, the central provisions of which are as follows:

For additional benefits information, please visit the following website: https://www.riversideca.gov/human/employee-hub/benefits/about-1

For part-time, benefitted positions the insurance and other benefits (leave accruals, holidays, etc.) are pro-rated based on ½ or ¾ time status.

Closing Date/Time: 8/17/2025 11:59 PM Pacific

Salary:

$114,900.00 - $155,076.00 Annually
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