Office Assistant Senior

Job Description:

Office Assistant Senior

Description

Job Summary

Mohave County Public Defender's Office is looking to fill an Office Assistant position within the series below.

Office Assistant -> Starting Salary - Range 6, $15.00

Office Assistant II -> Starting Salary - Range 7, $15.75

Office Assistant Senior -> Starting Salary - Range 8, $16.53

Our Mission

"To ensure public confidence in the Mohave County justice system by honorably protecting the rights of every citizen as granted by United States and Arizona law and by enforcing the obligations placed upon the government when it desires to convict citizens of criminal actions."

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This position will have interaction with the public, defendants, and Court personnel over the phone or in person. Some travel may be required to Justice Courts locations (Bullhead City, Lake Havasu City, and North Canyon). The working schedule is Monday through Friday, 8am to5pm.

Essential Job Functions

• Meets and greets the public.
• Receives phone calls and responds to questions concerning department procedures or directs query to an individual or department as appropriate.
• May talk with individuals to gather preliminary information or verify information for various County programs or activities.
• As requested, review work of other staff for conformance to regulations.
• Understands and interprets procedures and practices related to various departmental and assigned programs.
• Assists an office superior by performing routine administrative details including but not limited to: sorting and routing department mail, making copies, scanning documents, filing, alphabetizing documents and date stamping incoming documents, maintaining waiting lists for services, maintain program specific databases and spreadsheets.
• Contacts vendors to obtain prices and purchases various supplies and materials.
• Maintains and establishes associated files to include entering information and documents into filing and data systems ensuring completeness and accuracy.
• Types forms, letters, reports and file cards from draft, or rough copy.
• Prepares follow-up correspondence or calls to obtain additional information or to respond to inquiries.
• Prepares standardized reports and statements.
• Processes payments in the database.
• Records attendance and documents notes at required meetings.
• Collects, compiles and submits data for use in statistical reports, internal operating studies or policy formulation.
• Meets established deadlines and informs concerned parties of deadlines and appointments.
• Maintains an inventory of materials on-hand and notifies the supervisor when supplies are needed. May order supplies as required.
• Maintain a high level of confidentiality of information.
• Present and conduct themselves in a professional manner at all times.
• Communicate in a courteous and helpful manner as well as clear and concise manner at all times.
• Resolve complaints within scope of information and authority, and/or refer to chain-of-command as appropriate.

Minimum Qualifications

Office Assistant:

• High School diploma/ GED (General Education Degree).
• Two (2) years minimum of progressive office support and clerical training, cash handling and/or bookkeeping.
• OR an equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities may be considered in meeting the minimum qualifications.

Office Assistant II:

• High School Diploma/GED (General Education Degree).
• Two (2) years of progressively responsible administrative support experience.
• One (1) of the two (2) years performing specialized support has been in the assigned department/division or comparable Mohave County Department.

• OR an equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities may be considered in meeting the minimum qualifications.

Office Assistant Senior:

• High School Diploma/GED (General Education Degree).
• Minimum of Three (3) years of progressively responsible administrative support experience.
• Two (2) of the three (3) years performing specialized support in the assigned department/division or comparable agency/organization.

• OR an equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities may be considered in meeting the minimum qualifications.

Knowledge, Skills & Abilities

• English grammar, spelling and basic math.
• Computers and software programs to include use of electronic spreadsheet and word processing applications.

• Knowledge of PowerPoint operations, both fixed and portable.
• Modern office practices and records management/maintenance procedures.
• Basic mathematics required to calculate and perform general accounting procedures.
• Filing and information systems, including EXCEL and Microsoft Word.
• Operating and utilizing modern office machines as necessary to include typewriters, fax transmittal machines, calculator and the use of computer keyboards and related software and peripheral equipment.

• Communicating and maintaining professionalism with the public, co-workers, and work contacts.

• Effectively perform the responsibilities of the specialty field and the position.
• Create and maintain efficient filing and indexing, referencing and case management systems.
• Use good judgment in applying established guidelines to solve work problems.
• Organize and prioritize assignments, cope with varying demands and work under pressure with frequent interruptions.
• Analyze information and interpret and apply technical, legal and departmental information encountered in the performance of responsibilities.
• Ability to use computer terminals to input data and obtain data from the computer during on-line operations.
• Exercise courtesy, tact and conducting professional rapport in dealing with the public and public and maintain confidentiality.
• Work independently in completed assigned tasks accurately and in maintaining standard correspondence, files, and reports of the office.
• Work and communicate effectively with all people contacted in the course of work.
• Understand and carry out complex written and oral instructions.
• Type accurately and at a speed necessary to fulfill job responsibilities.

Closing Date/Time: 8/10/2025 5:00 PM Arizona

Salary:

$31,200.00 - $58,593.60 Annually