Housing Assistant

Job Description:

Housing Assistant

Description

An exciting opportunity is now open!

Housing Assistant

Hourly Range: $31.83 - $42.65

Internal Opening Date: 7/21/25

External Closing Date: 8/4/25

(9/80 Work Schedule with alternating Fridays off)

Are you interested in making an impact? The Santa Clara County Housing Authority (SCCHA) is the county’s largest provider of affordable housing, and envisions a future where we, as an organization, become a relevant community leader, expanding our commitment to increasing the supply of safe and affordable living environments for low-income families.

How You Will Make an Impact:

The Santa Clara County Housing Authority (SCCHA) is hiring for a Housing Assistant, an entry-level role within the Housing Programs team. This position involves a wide range of responsibilities to ensure that the Agency’s programs, activities, and services are delivered effectively and achieve high customer satisfaction. The Housing Assistant will support various teams by performing general office tasks, including reception, filing, scheduling, and data entry, as well as assisting with program-specific functions such as eligibility, lease-up, client services, and owner services.

What Our Team Is Looking For:

Any equivalent combination of education and/or experience likely to provide the required core competencies may be considered. A typical combination that is qualifying may include:

• High School diploma or possession of a certificate of equivalence of High School Achievement (GED); and
• A minimum of two (2) years of experience in providing technical support or customer services to assisted housing or other social services programs. Bilingual language skills are desirable but not required.

Our Ideal Candidate:

The successful candidate will join a dynamic team of professionals and will possess the following skills:

• Detail Oriented - prepares, scans, files, copies, collates, tracks, and distributes a variety of files and documents in departmental or central files.
• Team Player - performs a wide variety of routine to complex technical duties to support departmental operations such as client services, owner services, leasing, and continuing eligibility. Assists departmental staff with scheduling appointments.
• Self-motivator - responds to inquiries from the public, provides information or referrals, online portal assistance, and other activities.
• Exceptional Communicator - expresses ideas clearly and concisely both orally and in writing. Values the diversity and differences brought by others, build, and maintain interpersonal relationships.
• Organized - ability to maintain an organized workflow to ensure work is performed timely and efficiently.

For a detailed description of the position's essential functions, please click HERE .

APPLICATION PROCESS

If you are interested in pursuing this exciting career opportunity, please attach and submit the following required items with your application:

• A completed Santa Clara County Housing Authority online application including supplemental responses.
• A detailed resume that highlights your related skills and experience is required.

Candidates must complete the Santa Clara County Housing Authority application form for this position and submit it online. Please note that incomplete applications will not be accepted.

SUPPLEMENTAL QUESTIONNAIRE

Applicants are required to complete the Supplemental Questionnaire. This will be used throughout the process to assist in determining each applicant's qualifications for the position.

The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract.

The Santa Clara County Housing Authority is an Equal Opportunity and does not discriminate against qualified employees or applicants because of race, color, religion, medical, physical or mental disability, or any other basis protected by law. Qualified individuals with a disability will receive reasonable accommodation, as required by the California Family Rights Act (CFRA), and federal laws including the Americans with Disabilities Act and Section 504, during any phase of the selection process, providing such request is made to Human Resources at least five working days in advance. Medical disability verification may be required before accommodation. Under federal law, all employees must provide documents that authorize the right to work in the United States.