Homeless Services Data Analyst *

Job Description:

Homeless Services Data Analyst *

Description

The Job

T he Office of Homeless Services is seeking a skillful and dynamic Homeless Services Data Analyst* whose key responsibilities will include:

• Data Management & Analysis
  • Collect, organize, and analyze data from various systems including the Homeless Management Information System (HMIS)
  • Conduct detailed data validation and quality checks to ensure accuracy and completeness
  • Synthesize complex data sets into clear, actionable insights
• Smartsheet & Workflow Management
  • Design and maintain Smartsheet dashboards, reports, and automated workflows
  • Support teams with Smartsheet training and best practices
  • Use Smartsheet to track project milestones, deadlines, and performance metrics
• Reporting & Impact Analysis
  • Develop recurring and ad-hoc reports to support operational and strategic initiatives
  • Create visual dashboards and presentations to communicate findings to stakeholders
  • Conduct impact analyses to assess the effectiveness of programs and services
• HMIS System Utilization
  • Extract and interpret data from HMIS to inform program performance and compliance
  • Collaborate with internal teams and external partners to improve HMIS data quality and reporting
• Community Research & Engagement
  • Design and implement community needs assessments and stakeholder engagement strategies
  • Collect qualitative and quantitative data from residents, service providers, and partners
  • Summarize findings and contribute to the development of policy and program recommendations

*Official Job Title: Staff Analyst II

For more information, refer to the Staff Analyst II job description.

Benefits Overview

HEALTH BENEFITS

PAID TIME OFF

RETIREMENT PERKS

• Medical & Dental: Family Coverage
• Vision: Employee Coverage
• Premium subsidies to offset health costs
• Flexible Spending Account: Pre-tax account for qualified healthcare expenses

• Up to 4 weeks accruable vacation with cash-out option
• 11 days accruable sick leave
• 15 paid holidays
• Perfect Attendance Leave
• Flexible work schedules (in some departments)

• Generous pension
• Retirement reciprocity may be available!
• 457(b) Deferred Compensation
• Retirement Medical Trust (RMT)

DCAP Account - County Paid Life Insurance - AD&D Insurance - 529 Savings Plan - Short & Long-Term Disability
Wellness Program - Commuter Services - Employee Discounts - Tuition Reimbursement

For more information, review the Employee Benefits Summary

CONDITIONS OF EMPLOYMENT

Pre-employment Process: Applicants must successfully pass a background check and a job-related physical exam, including a drug test, and credit check prior to employment.

Travel: Travel throughout the county may be required. Employees will be required to make provision for transportation. Mileage reimbursement may be available.

Sponsorship: Please note that San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Candidates must be able to present their legal right to work in the United States at the time of employment.

Minimum Requirements

Candidates must meet one of the following options:

Option 1:

EDUCATION: A bachelor's degree from an accredited college or institution** in behavioral/social science, business/public administration, accounting/finance, or a closely related field. Note: Degree information including field of study must be clearly indicated in the Education section of the application.

-AND-

Candidates must meet the education requirement and one (1) of the following experience requirements for Option 1:

EXPERIENCE: Two (2) years of full-time equivalent professional level administrative experience performing analytical duties as a primary job function in any of the following areas: data/statistical analysis and reporting; creating and maintaining dashboards, Smartsheet, and/or automated workflows; organizational initiatives/special projects; or policy and program development.

OR

EXPERIENCE: One (1) year of experience as Staff Analyst II Trainee in San Bernardino County.

Option 2:

EDUCATION: An associate's degree or equivalent ( 60 semester or 90 quarter units ) from an accredited college or institution* in behavioral/social science, business/public administration, accounting/finance, or a closely related field. Note: Degree information including field of study must be clearly indicated in the Education section of the application. Transcripts must be attached if an associate's degree has not been conferred.

-AND-

EXPERIENCE: Four (4) years of full-time equivalent increasingly responsible professional level administrative experience performing analytical duties as a primary job function in any of the following areas: data/statistical analysis and reporting; creating and maintaining dashboards, Smartsheet, and/or automated workflows; organizational initiatives/special projects; or policy and program development.

Important Notes:

• **Qualifying degrees or coursework must be completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. Degrees or coursework completed outside the U.S. must be accompanied with an evaluation report from a reputable credential evaluation service showing equivalency to degrees or coursework completed at a college or university accredited by any accrediting association recognized by the United States Department of Education.
• If you are meeting the education requirement with sixty ( 60) semester or ninety (90) quarter units, transcripts MUST be attached to the application (unofficial are acceptable).
• General office/clerical, retail sales, eligibility worker, employment services, child support services and other similar experience is not considered qualifying.

Desired Qualifications

Ideal candidates will be self-motivated individuals and collaborative team players with the ability to perform complex, sensitive, and detailed administrative and analytical work involving the use of independent judgment and personal initiative to make decisions, develop solutions, and meet deadlines.

Essential knowledge, skills and abilities include:

• Ability to conduct in-depth research, analyze and interpret a wide variety of complex data and information, identify options, and make viable recommendations
• Ability to communicate clearly, concisely and effectively, both orally and in writing
• Excellent writing skills with the ability to prepare clear and accurate administrative reports
• Familiarity with or ability to learn and understand principles and practices relevant to project management, data science/statistical analysis, and/or organizational/staffing analysis or personnel management
• Experience drafting and preparing Board Agenda Items and Requests for Proposals
• Experience collecting and analyzing data in a homeless services housing program
• Experience using various homeless data tracking systems such as the Homeless Management Information System (HMIS)

Selection Process

Examination Procedure:

There will be a competitive evaluation of qualifications based on the information provided in your Application and the Supplemental Questionnaire. It is to your advantage to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the Department. Do not refer to a resume as it will not be reviewed.

Application Procedure:

To be considered for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire by 5:00PM, Friday, August 8, 2025 .

All communications regarding the selection process will be via e-mail. Applicants are encouraged to check their email frequently to learn additional information regarding this recruitment. Check your Government Jobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam/block/filter communications from e-mail addresses with the following domain "@hr.sbcounty.gov". Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment.

To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application. Applicants will be automatically logged out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.

If you require technical assistance , please follow this link to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application.

Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA): San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants.

ADA Accommodation: If you have a disability and require accommodations in the testing process, please submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline.

Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. For details and instructions on how to request these points, please refer to the Veteran's Preference Policy .

Please follow this link for important Applicant Information and the County Employment Process .

Administrative Services Unit

The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

For a summary of benefits, please click here .

Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ .

Closing Date/Time: 8/8/2025 5:00 PM Pacific

Salary:

$70,844.80 - $97,344.00 Annually