Advocate II

Job Description:

Advocate II

Description

Job Posting Title
Advocate II

Agency
340 OKLAHOMA STATE DEPARTMENT OF HEALTH

Supervisory Organization
340 Office of Client Advocacy

Job Posting End Date (Continuous if Blank)
August 12, 2025
Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.

Estimated Appointment End Date (Continuous if Blank)

Full/Part-Time
Full time

Job Type
Regular

Compensation
Up to $ 45,968.62, based on education and experience

Why you’ll love it here!

RESPECT. COLLABORATION. SERVICE. The Oklahoma State Department of Health (OSDH) is committed to leading Oklahoma to prosperity through health. Our mission is to protect and promote health, prevent disease and injury, and cultivate conditions by which Oklahomans can thrive. Check out why we are passionate about public health and believe it is the career for you!!!

Oh yeah, did we mention perks? We know that benefits matter and that is why we offer a competitive benefits package for all eligible employees.

• Generous state paid benefit allowance to help cover insurance premiums.
• A wide choice of insurance plans with no pre-existing condition exclusions or limitations.
• Flexible spending accounts for health care expenses and/or dependent care.
• Retirement Savings Plan with a generous match.
• 15 days of vacation and 15 days of sick leave the first year for full time employees.
• 11 paid holidays a year.
• Student Loan repayment options & tuition reimbursement.
• Employee discounts with a variety of companies and venders.
• Longevity Bonus for years of service

Job Description

Location : Tulsa County

Salary : Up to $ 45,968.62, based on education and experience

Full Time /Part Time : Full Time

Work Schedule : Monday-Friday

Primary Hours : 8am-5pm

Position Description: The Advocate II is responsible for conducting inquiries to protect the rights of clients, act as client advocate, and file grievances on behalf of clients. Some positions in this job family are assigned responsibility for conducting internal and external audits and field investigations and performing federally or state mandated quality control audits to evaluate the effectiveness of agency programs. Some positions will perform follow-up reviews and advocate for clients and program changes. Duties also may include investigating employee violations of agency policy, regulations, and applicable state and federal laws.

Position Responsibilities/Essential Functions:

• Acts a client advocate; protects the rights of clients assigned to State Human Services or Juvenile Affairs facilities, or other state contracted providers, files grievances on behalf of clients:
  
• Carries an advocacy caseload comprised of DDS service recipients; acts as a member of the service recipient’s personal support team, analyzes and evaluates care provider actions and programming in relation to individuals with intellectual disabilities;
  
• Conducts field visits and reviews service provision of community providers and care facilities to determine compliance with laws and regulations. This includes responding after normal business hours and weekends when required;
  
• Reviews client payments to contractors and management of client funds to ensure funds were spent appropriately and services were provided;
  
• Coordinates activities of a client grievance system and may act as client grievance facilitator to resolve issues relating to the services or care provided to clients;
  
• Monitors agency / facility / contract provider’s policies and procedures, identifies policy violations and unauthorized practices, notifies appropriate entities, and advocates for resolutions;
  
• Performs preliminary investigations on vulnerable children and adults in the areas of abuse, neglect, and exploitation in accordance with all state and federal laws, including responding after normal business hours and weekends when required.
  
  
• Being present in the office is an essential function of this job
  
• Other duties as assigned
  

Other Duties

• Demonstrates knowledge of and supports mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior.
  
• Works effectively in team environment, participating and assisting their peers.
  

Minimum Qualifications:

Education and Experience:

Education and Experience requirements at this level consist of a bachelor’s degree and three years of professional experience in investigations, auditing, social work, juvenile justice, personnel administration, law enforcement or child support enforcement working with persons with intellectual disabilities, or an equivalent combination of education and experience.

Application Requirements:

• If education, certification or licensure is required to meet qualifications, applicants must provide documentation at the time of application .
  
• All applicants are subject to a background check and must be legally authorized to work in the United States without visa sponsorship.
  

Valued Knowledge, Skills and Abilities

Knowledge, Skills and Abilities required at this level include knowledge of the rules and regulations governing social service agencies and residential facilities or contract providers; of quality control and audit procedures; and of review and investigative techniques. Ability is required to review and analyze large amounts of information and identify deficiencies; to conduct interviews effectively; to establish and maintain effective working relationships; and to communicate effectively, both orally and in writing.

Physical Demands and Work Environment:

Work is typically performed in an office setting with climate-controlled settings and exposure to moderate noise levels. While performing the duties of the job, employees are required to talk, stand, walk, and reach with hands and arms; carry light items; drive an automobile. This position requires long periods of sitting and daily use of computers and phones. Applicants must be willing to perform all job-related travel associated with this position. Occasionally, in state overnight and weekend travel may be required. Being present at the office is an essential function of the job

Equal Opportunity Employment

The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.

Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub .