IT Support Technician I - Abilene

Job Description:

IT Support Technician I - Abilene

Description

IT Support Technician I - Abilene
41854BR
41854BR

Position Description
The IT Support Technician I's scope includes providing technical support and assistance to departments, faculty, staff, and students with the use of basic hardware and some software support and maintenance.

Major/Essential Functions

• Troubleshoots and installs hardware and software on existing and new systems.
• Provides technical support for new and existing systems including desktops, laptops, printers, mobile devices, and miscellaneous equipment needs.
• Oversees necessary equipment and supplies are in good working order (computer hardware and software designated for use by this position).
• Collaborates on IT Projects related to office expansion, building construction, infrastructure upgrades, network topology.
• Participates in regular meetings with technology staff to insure proper integration of processes and procedures regarding online IT projects.
• Assists in solving network associated access problems encountered by faculty, staff and students.
• Identify, diagnose, and resolve technology issues for users of computer software and hardware.
• Other duties as assigned by the SON IT Leadership and SON Administration.

Required Qualifications
Bachelor's degree with coursework in computer science, MIS, IT, or other related area OR a combination of related education and/or experience.

To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=895449

All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information.

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx.








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