Program Administrator

Job Description:

Program Administrator

Description

Program Administrator

Division of Professional Registration

Posting Closes 08/15/2025

Salary: $80,000 (Salary reflected does not include time of service pay, if applicable.)

Job Location: Division of Professional Registration, 3605 Missouri Blvd, Jefferson City, Missouri 65109.

Why you’ll love this position:

The office promotes a positive and supportive work environment for its team members. You will enjoy working with others in this fast-pace, positive office environment.

Candidates must be a results-driven innovative individual with excellent communication skills, be self-motivated with minimal supervision, have the ability to multi-task, make routine decisions, organize workflow and establish priorities and deadlines. Candidates will have ability to create and maintain positive working relationships with agency partners.

• Provide direction and follow-up for a team of technicians supporting an enterprise system based on SalesForce in a Software as a Service (SaaS) environment.

• Provide consistent, high-level performance and availability of division technology resources.

• Responsible for training/coordinating staff on IT systems, processes, procedures and rules.

• Continually collaborate and coordinate with team members and project stakeholders.

• Manage incoming requests from multiple boards and division services, triage issues as they arise, and schedule resources to address.

• Provide reports to reporting authority meetings with a focus on issue review, resolution approval, and priority setting.

• Chair meetings, organize polls for proposal disposition and priority, and communicate results keeping board staff informed of system modification schedule.

• Communicate issues with management with suggested responses, keep abreast of issue resolution efforts.

• Communicate system issues and outages to administrative and boards staff, provide work-arounds, if available, and keep all staff informed of issue status. Work with staff and other partners to determine tasks and timelines for issue resolution.

• Other related tasks as required.

What we are looking for:

Minimum Qualifications

• Bachelor’s degree in computer science, business/public administration, or related field (substitutions may apply).

• (Experience may be substituted on a year for year basis for the required education.)

• Two (2) or more years prior supervisory experience in Information Technology.

• Two (2) or more years experience with Salesforce.

• Salesforce Administration certificate.

• Ability to perform all duties of a program administrator with minimal supervision.

Lack of post - secondary education will not be used as the sole basis denying consideration to any applicant.

Preferred Qualifications

• Salesforce Architect certification.

• Project Management Professional (PMP/PRINCE II) certification.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .

Sandy Sebastian at sandy.sebastian@pr.mo.gov

Salary:

80000 per Year