Information Technology Consultant- Foundation

Job Description:

Information Technology Consultant- Foundation

Description

• • Position Summary
  • Classified as: Information Technology Consultant- Foundation
    
    Full-time position available on or after September 8, 2025 for University Police.
    Under direct supervision, the incumbent is responsible for the operational support functions of the department and all self-support enterprises (Parking Management Bureau, Patrol, Parking, Livescan, etc.). The incumbent will collaborate with technical and non-technical customers as well as technical support staff assigned outside of UPD. Incumbents in this role have varying levels of responsibility for direct consultative support and training to students, staff, and faculty on information technology-based systems primarily in the areas of applications software, multimedia, database resources, and network support, but may include a moderate degree of hardware consultation and support. May have responsibility for supporting academic or administrative departments, lab and/or classroom needs, using available information technologies and resources.
    
    
  • Job Duties
  • Duties include but are not limited to:
    
    • Ensure information systems are fully operational and secure.
    • Analyze and monitor system performance and usage.
    • Monitor UPD/PMB related software and media libraries and inventories.
    • Ensure proper maintenance and support of assigned lab/ classroom/stand-alone systems.
    • Use utility and file programs to recover and back up data.
    • Re-install damaged or deleted software.
    • Troubleshoot errors in system operation and initiate repairs.
    • Administer UPD/PMB related site including maintenance of related hardware and software.
    • Provide consultative support and services to the user community to ensure problem resolution, system/data access, and optimal system performance.
    • Provide telephone or on-site support.
    • Assist users to develop or use applications and software packages and their features.
    • Install, configure, and modify applications, networks, databases, and other systems.
    • Act as a liaison and interface between customers, UPD, staff, and information systems
      resources and staff.
    • Provide technical advice in the evaluation, purchase, upgrading, and maintenance of software and/or hardware resources.
    • Recommend and assist UPD in the selection of available software, hardware and/or database systems, and sources to meet their needs.
    • Research available products and systems and recommend alternatives to meet identified
      needs.
    • Participate in needs assessments and evaluate potential purchases for compatibility with existing systems.
    • Specify maintenance contracts.
    • Prepare requests for proposals, cost estimates, and justifications.
    • Data Administration and Support: Support databases and ensure that data sources are
      accurate and readily accessible to the user community.
    • Assist with the development of assigned databases using database management
      packages/systems.
    • Assist with the development and administering of data policies, procedures, and standards.
    • Analyze and define data requirements
    • Assist with the maintenance of archives by acquiring/installing data sets and documentation.
    • Assist in data transfers and file sharing via utility programs.
    • Assist with the monitoring, analyzing, and verifying data to ensure integrity.
    • Assist with the development of policies and procedures for access to remote resources and assist with providing access to these resources.
    • Provide training and communication materials to users that maximize their ability to utilize system capabilities, features, and other resources.
    • Assist with conducting training programs, and self-guided tutorials on equipment, applications, databases, and related systems.
    • Write user documentation, user guides, instructor guides, training outlines, and technical training publications.
    • Assess campus training needs and develop and coordinate plans for training delivery
    • May be required to obtain additional training and/or certification as part of professional development, based on department and/or campus needs, to stay current with industry standards.
    • The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this classification.
    • At the direction of appropriate administrator, may provide support to other departments
      withing functional area as needed.
    • Other duties as assigned.
  • Minimum Qualifications
  • Education: A bachelor’s degree, preferably in computer science or business, or equivalent training and applied experience.
    Experience: Experience in technical information systems and application program packages.
    
  • Preferred Qualifications
  • • Demonstrates 2 years in technical information systems and application program packages or directly related experience.
    • Experience in higher education or educational settings.
    • Prior experience with Parking Management Bureau, Patrol, Parking, Livescan or DMV.
    • Prior experience providing lead, direction, training.
    • Experience working within law enforcement agencies.
  • Knowledge, Skills, Abilities
  • • Depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems.
    • At this level, the incumbent is able to demonstrate a basic understanding of the standard principles and terminology associated with the technical specialty, address common problems of limited scope, and demonstrate work-ready communication skills.
    • Ability to apply consultative skills to assess user needs and provide appropriate support.
    • Knowledge of information technology systems and/or applications, including campus wide systems and multimedia environments, access procedures, networks, and/or databases.
    • Ability to apply consultative skills to assess user needs and provide appropriate support.
    • Knowledge of information technology systems and/or applications, including campuswide systems and multimedia environments, access procedures, networks, and/or databases.
    • Ability to integrate multiple applications and/or systems.
    • Proficiency using standard software packages.
    • Ability to analyze data requirements and research data availability and access methods.
    • Knowledge of data administration principles and techniques.
    • Knowledge of network administration.
    • Ability to coordinate and implement data exchanges and conversions.
    • Knowledge of training theory and practices demonstrated by an ability to develop and deliver technical training and user documentation.
    • Demonstrated interpersonal and communication skills in working with users to interpret needs and provide appropriate solutions.
    • Knowledge of statistical and/or research databases.
    • Subject matter expertise in a specialized discipline or body of knowledge.
    • Ability to identify, develop, and coordinate plans for use of site resources (e.g., staffing budget, and materials) and to define site procedures for ongoing administration and maintenance.
    • Ability to maintain materials, inventory, and technical references and administer facility and system security practices.
    • Knowledge of system utilities, features, installation and maintenance procedures, and general operation.
    • Basic knowledge of data and file structures, database systems and related utilities, operating systems, and communication interface programs.
    • Ability to perform system, database, and network maintenance tasks and to use standard software packages.
    • Knowledge of local area network system configuration, protocols, and/or transmission media.
    • Ability to analyze and troubleshoot system connection and interface malfunctions.
    • General knowledge of operating systems and hardware for problem identification and analysis.
    • Knowledge of copyright laws and industry standards.
    • Demonstrated ability to assist others in completing work assignments including the ability to provide basic work direction and training.
    • Knowledge of instructional design theories and methodologies and ability to apply them.
    • Knowledge of database sources and large-scale computing and information resource networks.
    • Knowledge of and ability to evaluate instructional software, courseware development, and multimedia applications.
    • Ability to perform research design using statistical methodology and application resources.
    • Knowledge of systems design and technology integration techniques.
    • Ability to provide software development and programming support for instructional applications.
    • Knowledge of user interface design principles and applications.
    • Ability to develop and create multimedia/video productions.
    • Demonstrated ability to work and communicate with users to effectively identify and efficiently meet their requirements.
    • Ability to design, develop, and implement instructional applications.
    • Subject matter expertise in a specialized discipline or body of knowledge.
      
      
  • Special Conditions
  • • Available to work multiple shifts (day /evening/after-hours/on-call) and weekends when required to align with the operational needs of the campus and department.
    • Must be available to respond to emergency situations on an as needed basis.
    • Ability to work outdoors for extended periods during special events/outreach in high heat or inclement weather conditions.
    • Travel to client agencies off campus for extended periods of time, attend training sessions locally or statewide when required.
  • License or Certifications
  • • A valid California driver’s license.
  • Physical Requirements
  • The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Salary Range
  • Anticipated salary will be $4,094 - $4,503 per month plus excellent paid benefits. Salary will depend on the qualifications of the successful finalist. (Full range: $3,899 - $7,881 per month).
  • Compensation & Benefits
  • Commensurate with qualifications and experience. As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Link to (Bargaining Unit: 9) Benefits Summary: CSU Employee Benefit Summary
    
    
  • How to Apply
  • To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the “Apply Now” button on this page.
    
    Applications will be processed in accordance with Article 9.3 of the CSU/CSUEU Memorandum of Understanding. Preference will be given to qualified individuals currently employed at CSU Stanislaus in bargaining units 2, 5, 7, and 9 except when it is determined that it is necessary to appoint outside applicants to meet the best interest of the campus by obtaining specialized skills and abilities not available from current employees.
    
  • Application Deadline
  • August 19, 2025
    
    
  • Criminal Background Clearance Notice
  • Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
    
    
  • Additional Information
  • Campus & Area
    California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion - one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts.
    
    Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West’s No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education.
    
    Clery Act Disclosure
    
    Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at https://www.csustan.edu/annual-campus-security-report . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382.
    
    Equal Employment Opportunity
    
    The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment.
    
    Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at: Voluntary Self-Identification of Disability PDF Form .
    
    CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
    
    The CSU is a state entity whose business operations reside within the State of California. The CSU prohibits hiring employees to perform CSU-related work outside California.
    
  • The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview.
    
    INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE
    
    

Advertised: Aug 05 2025 Pacific Daylight Time
Applications close: Aug 19 2025 Pacific Daylight Time