Security Services Manager

Job Description:

Security Services Manager

Description

Description

THE AGENCY

The General Services Agency (GSA) is comprised of Fleet Services, Facilities, Procurement, Special Services, Parks, Security, and Business Support and is responsible for a broad spectrum of services to all the County departments and agencies. It requires a very diverse workforce to accomplish the GSA mission of contributing to the quality of life in Ventura County by partnering with their customers to provide expertise and cost-effective service delivery, and foster the preservation of natural resources.

THE POSITION

Under general direction, the Security Services Manager provides supervision and/or management of County security programs. The incumbent is responsible for implementing and maintaining programs that protect Ventura County personnel, assets and members of the public.

PAYROLL TITLE

Staff/Services Manager II - NE (non-exempt)

WHAT WE OFFER
The County of Ventura offers an attractive compensation and benefits package that includes:

• Educational Incentive - An educational incentive of 2.5% for completion of an associate's degree, 3.5% for completion of a bachelor's degree, OR 5% for completion of a graduate degree.
• Annual Leave Redemption - After 14,560 hours of continuous County service an employee may elect to "cash in" or redeem up to 80 hours of vacation accrued in the same year after using 80 hours of vacation in the preceding 12 months.
• Deferred Compensation - Eligible to participate in the County's 401(k) Shared Savings Plan and/or the Section 457 Plan. This position is eligible for up to a 3.00% match on your 401(k) contributions.
• Health Plans-Full-time employees are given a flexible credit allowance to offset the purchase of medical, dental, and/or vision insurance for you and your dependents.
• Flexible Spending Accounts - Pre-tax benefit towards eligible medical, dental and vision care and/or dependent care expenses.
• Pension Plan - Participation in the County's defined benefit pension plan, which has reciprocity with CalPERS.
• Holidays - 12 paid days per year which, includes a scheduled floating holiday.

The eligible list established from this recruitment will be used to fill current and future Regular (including Temporary and Fixed-term), Intermittent, and extra Help vacancies for this position only. There is currently one (1) regular, Part-Time vacancy within the General Services Agency.

Staff/Services Manager II - NE is a Management classification and is eligible for overtime compensation.

To learn more about the benefits, please follow the link below:
https://vcportal.ventura.org/CEO/HR/MOA/docs/Management_Resolution_-_2024-10_October.pdf

Examples Of Duties

Duties may include but are not limited to the following:

• Assists with general security protocols around the campus and various County owned or occupied properties.
• Performs site visits to ensure contract compliance and produces written reports detailing the outcome of the visits.
• Provides ongoing interface with local Law Enforcement, particularly Ventura County Sheriff's Office (VCSO) and the Ventura Police Department (VPD); establishes connections with sub-organizations of VCSO including Dispatch, Patrol, Court Services, the Gang Team, and other various details.
• Monitors social media for local and national organizations for upcoming protests, demonstrations, and events that might impact Ventura County facilities.
• Provides knowledgeable consultation on various security topics to County management.
• Develops and presents training for work-place safety issues, such as high-risk employee termination, employee safety during civil unrest, building security, and earthquake danger awareness.
• Performs security assessments for both physical security and distance-based surveillance including subsequent preparation of written reports detailing those assessments.
• Collaborates with external subject matter experts to develop high value training for security or safety related concerns such as gang awareness for medical providers, evacuation training for County entities, Stryker chair deployment, and other security topics.
• Develops and updates Active Shooter/Hostile Event response for County Board of Supervisors; provides coordination training with VCSO Court Services Deputies and Command Staff for Active Shooter/Hostile Event response.
• Attends Building Committee meetings to provide a Security Services voice to listen to concerns or questions.
• Provides Fire Drill evacuation training either in person, remotely, or on web-based platforms.
• Coordinates the activation, testing, and reset of fire alarms in conjunction with planned fire alarms with security forces, maintenance craftsmen, and local City or County Fire departments.
• Coordinates with local law enforcement and security forces to respond to planned and developing public demonstrations and protests, while being mindful of protecting constitutional rights; conducts site surveillance during such events to assist in protecting people and property, while managing resources.
• Responds to various security related incidents to include fires, suspicious persons, and criminal activity to assist with management of the incident.
• Obtains continuing education relating to civil unrest, terrorist targets, anti-government hostile actors, and government and private security practices and emerging trends.
• Coordinates updates to departmental Continuity of Operations Plans (COOP).
• Performs other related duties as required.

Typical Qualifications

These are entrance requirements to the examination process and assure neither continuance in the process nor placement on an eligible list.

EDUCATION, TRAINING, and EXPERIENCE:
Any combination of education and experience which has led to the acquisition of the required knowledge and abilities. The required knowledge and abilities also can be obtained by a Bachelor degree in Criminal Justice or related field and three (3) years of experience providing security and safety services for a large, complex organization.

Additional experience may substitute for the education on a year-for-year basis.

NECESSARY SPECIAL REQUIREMENTS:

• Must have demonstrated experience developing and maintaining business relationships with a variety of individuals internal and external to the organization
• Experience developing, administering and presenting on security and safety training topics
• Possession of, or the ability to obtain and maintain a valid California driver license
• Excellent written communication skills must be demonstrated in the completion of the employment application and supplemental questionnaire.

DESIRED:

• Bachelor's degree in Criminal Justice or a related field
• Experience and knowledge in security assessments, methods and practices of security surveillance, and collecting intelligence in response to potential threats
• Experience in law enforcement, military or security management

KNOWLEDGE, SKILLS, AND ABILITIES
Considerable knowledge of:

• Security protocols, practices and services provided to a large, multi-site organization.
• Variety of software programs including Microsoft Office as well as proprietary software of the County.
• Techniques for effectively sifting through social media.
• Security threats and means to mitigate such threats in order to maintain a safe workplace for employees.
• Surveillance practices and techniques.
• Fire alarms system testing and fire drill evacuation procedures or guidelines.
• Contract administration.
• Training and presentation tools and techniques, and ability to develop and deliver presentations for agency/department staff as well as others on a variety of security and safety related topics.

Skill in:

• Use of a variety of software programs including Microsoft Office as well as proprietary software of the County.
• Sifting through social media.
• Customer service.
• Analyzing and planning.
• Writing comprehensive, detailed reports and making recommendations.

Working ability to:

• Establish and maintain effective relationships with a wide variety of individuals including law enforcement, county employees and executive management, vendors and the public.
• Develop, update and maintain Security Standard Operating Procedures (SOPs)
• Communicate effectively orally and in writing.
• Perform surveillance services with attention to detail and take appropriate steps to mitigate threats of safety.
• Stay up-to-date with emerging safety and security related topics as well as continued education on related topics.

Recruitment Process

FINAL FILING DATE: This is a continuous recruitment and may close at any time; therefore, apply as soon as possible if you are interested in it. Your application and completed supplemental questionnaire must be received by County of Ventura Human Resources in Ventura, California, no later than 5:00 p.m. on the closing date.

To apply online, please refer to our website at www.ventura.org/jobs . If you prefer to fill out a paper application form, please call (805) 654-5129 for application materials and submit them to County of Ventura Human Resources, 800 South Victoria Avenue, L-1970, Ventura, CA 93009.

Note to Applicants: Sufficient information must be provided under the Education/Work experience portion of the application and supplemental questionnaire to thoroughly and accurately demonstrate your qualifications to determine eligibility. A resume may be attached to supplement your responses in the above sections; however, it may not be substituted in lieu of the application.

Lateral Transfer Option: If presently permanently employed in another "merit" or "civil service" public agency/entity in the same or substantively similar position as is advertised, and if appointed to that position by successful performance in a "merit" or "civil service" style examination, then appointment by "Lateral Transfer" may be possible. If interested, please click here (Download PDF reader) for additional information.

SUPPLEMENTAL QUESTIONNAIRE - qualifying
All applicants are required to complete and submit the questionnaire for this examination at the time of filing. This questionnaire may be used throughout the examination process to assist in determining each applicant's qualifications for the position. Failure to complete and submit the questionnaire may result in removal of the application from further consideration.

APPLICATION SCREENING - qualifying
All applications will be reviewed to determine whether the stated requirements are met. Applicants meeting the stated requirements will be invited to continue to the next step in the examination process.

TRAINING & EXPERIENCE EVALUATION: A Training and Experience Evaluation (T&E) is a structured evaluation of the job application materials submitted by an applicant, including the written responses to the supplemental questionnaire. The T&E is NOT a determination of whether the applicant meets the stated requirements; rather, the T&E is one method for determining who are the better qualified among those who have shown that they meet the stated requirements. In a T&E, applications are either scored or rank ordered according to criteria that most closely meet the business needs of the department. Applicants are typically scored/ranked in relation to one another; consequently, when the pool of applicants is exceptionally strong, many qualified applicants may receive a sore or rank which is moderate or even low resulting in them not being advanced in the process.

In a typical T&E, your training and experience are evaluated in relation to the background, experience and factors identified for successful job performance during a job analysis. For this reason, it is recommended that your application materials clearly show your relevant back ground and specialized knowledge, skills, and abilities. It is also highly recommended that the supplemental questions within the application are completed with care and diligence. Responses such as "See Resume" or "Refer to Resume" are not acceptable and may disqualify an applicant from further evaluation.

ORAL EXAMINATION - 100%: A job-related oral examination will be conducted to evaluate and compare participating examinees' knowledge, skills, and abilities in relation to those factors which job analysis has determined to be essential for successful performance of the job. Examinees must earn a score of seventy percent (70%) or higher to qualify for placement on the eligible list.

NOTE: The selection process may consist of an oral examination, which may be preceded by or replaced with the score from a Training and Experience Evaluation (T&E), contingent upon the size and quality of the candidate pool. In a typical T&E, your training and experience are evaluated in relation to the background, experience and factors identified during a job analysis as needed at the time of hire for successful job performance. For this reason, it is recommended that your application materials clearly show your relevant background and specialized knowledge, skills, and abilities. It is also highly recommended that the supplemental questionnaire is completed with care and diligence.

If there are three (3) or fewer qualified applicants, an oral examination will not be conducted. Instead, a score of seventy percent (70%) will be assigned to each application and each applicant will be placed on the eligible list.

Candidates successfully completing the examination process may be placed on an eligible list for a period of one (1) year.

BACKGROUND INVESTIGATION
A thorough pre-employment, post offer background investigation which may include inquiry into past employment, education, criminal background information, and driving record may be required for this position.

For further information about this recruitment, please contact Chinna Nahabedian by e-mail at Chinna.Nahabedian@ventura.org .

EQUAL EMPLOYMENT OPPORTUNITY
The County of Ventura is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.

YOUR BENEFITS AS A COUNTY OF VENTURA EMPLOYEE

MANAGEMENT

To learn more about Benefits, Retirement, and the Memorandum of Agreement (MOA), see links below.

• Benefits website or you may call (805) 654-2570.
• Retirement FAQ's
• Memorandum of Agreement

Union Codes:MB3, MB4, MS, MT,MCC, MU

Salary:

$94,952.16 - $132,946.06 Annually