Human Resources Manager

Job Description:

Human Resources Manager

Description

Job Characteristics

***OPEN & PROMOTIONAL JOB OPPORTUNITY***

HUMAN RESOURCES MANAGER

The City of Concord Human Resources Department is looking for a seasoned employee and labor relations professional to serve as the Human Resources Manager. This position is required to come into the office full time, and is not eligible for a hybrid schedule.

The Human Resources Department:
The City of Concord’s Human Resources Department has the primary role of supporting the organization by providing human resources-related support services to more than 380 full-time employees, along with many part-time employees, seasonal employees, and volunteers that serve the City. We are a team of nine full time staff who strive to deliver exceptional customer service and support to the organization by providing responsive service that is both cost-effective and innovative.

What you will be doing in this role:
In partnership with the Director of Human Resources, the Human Resources Manager will lead the City's Employee and Labor Relations efforts. As a working manager, this position will serve as a primary resource and partner on employee matters across the organization, providing guidance on employee discipline, grievances, and administrative investigations into workplace disputes and alleged misconduct. This position will also provide critical support to management during labor activities, promoting ongoing communication, fostering strong working relationships with union representatives and proactively resolving issues early. This will include taking part in negotiations as a member of the City's bargaining team. Additionally, this position will oversee the Department's Benefits Administration and Training and Organizational Development programs; the Human Resources Manager may oversee other program areas, depending on the incumbent's experience and the City's organizational need.

We are looking for someone who:

• Will provide strategic, expert leadership in alignment with applicable legislation, union agreements and the CIty's goals.
• Possesses extensive experience in labor negotiations, MOU interpretation, policy interpretation and the management and administration of disciplinary matters.
• Is passionate about building a strong, productive and engaged team.
• Is a hands-on worker, focused on continuous improvement and innovation.
• Has excellent communication, and the ability to communicate effectively with department heads, labor representatives and staff City-wide.
• Has strong analytical skills, expert judgment, and a commonsense approach to addressing daily challenges and opportunities.
• Is a collaborative, team player, with the ability to work with a variety of internal and external customers.
• Is very organized, proactive and high initiative.
• Displays honesty, integrity, adherence to principles and personal accountability.
• Embraces, promotes and is guided by the City's Mission, Vision and Values .

What we offer:
The City of Concord offers the opportunity to take part in a collaborative and exciting work experience, where you can grow in your career while working alongside the community to make Concord a city of the highest quality. The City is an employer that invests in its employees’ professional and personal development, values work-life balance, is dedicated to employee wellness and provides numerous benefit and retirement options, to include the following:
• Participation in CalPERS pension, tiered based on date of hire
• A variety of health care plans or a cash-in-lieu benefit of $200 if waiving coverage
• City-paid dental insurance; employee-paid vision insurance
• Vacation accruals starting at 15 days per year, 12 days of sick leave per year, 11 paid holidays per year, plus 80 hours of administrative leave per year available upon completion of probation
• Generous tuition reimbursement program
• 401(k) and 457 deferred compensation plans, including an employer paid contribution of 3% plus $2000 annually
• Flexible spending accounts (FSAs) for healthcare, dependent care and commuting costs
• Life insurance in the amount of twice the annual salary (up to $400,000 max) and disability insurance
• A wellness program that offers fitness classes, annual health expos, health and nutrition education, as well as a variety of mental health resources
• Option for 9/80 work schedule, based on prior approval
*Salary is negotiable within the advertised range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found at www.cityofconcord.org .

The Community:
Nestled in the foothills of Mt. Diablo, Concord is a major East Bay community located 29 miles east of San Francisco and 58 miles north of San Jose. With a population of almost 130,000 residents occupying an area of 31 square miles, Concord is the largest city in Contra Costa County. The City’s central location offers easy access to the entire Bay Area including Oakland, San Francisco, and the Silicon Valley. Concord has much to offer; its local lifestyle reflects a careful blending of the City’s early California heritage, along with modern planned development. It is a harmonious community of quiet neighborhoods, an excellent park system, convenient shopping centers, large preserves of open space, a state-of-the-art hospital, and a wide variety of restaurants. Additionally, diverse public and private educational opportunities for students of all ages are available in Concord. Concord residents enjoy a Mediterranean climate with warm, dry summers and mild winters. The ideal weather and natural beauty of Concord make the area ideal for visitors and locals seeking active outdoor activities. In Concord, where “Families Come First,” one is never far from a park or an open green space for active play or just relaxing. Todos Santos Plaza, the heart of downtown Concord, features a year-round Farmer’s Market, several seasonal and community celebrations, as well as serving as a wonderful outdoor space for all to enjoy.

SELECTION PROCESS
1. Submit a completed City of Concord application and the required supplemental question responses online at www.cityofconcord.org. Only application materials submitted online during the filing period will be accepted.
2. All qualified applications and supplemental responses will be competitively evaluated, and those candidates demonstrating the strongest qualifications for the position will be invited to participate in a panel interview. If you are selected to participate in the panel interview and are unavailable, we regret that we will not be able to reschedule you.

Conviction History:
If you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with the City of Concord.

Examples of duties include, but are not limited to

Provide information and interpretations to various City departments, employees, employee organizations, the public, and applicants regarding Human Resources policies, procedures, practices, and decisions.Plan and assist in and/or conducts employee relations, including negotiations; formulates management strategies.Perform responsible administrative and management support to the Human Resources Department, serving as a program manager and key technical resource and as acting director as assigned.Implement a labor-management agreement; interpret and resolve disputes.Independently act as project and technical lead in a variety of complex assignments; coordinates consultant activities; plans, coordinates, and reviews the preparation of various reports, correspondence, tabulations, and summaries.Manage administration of citywide classification and organization controls and may participate in the development of new and revised classification specifications; and make recommendations and changes to the classification plan and to the allocation of positions.Work with program manager designing compensation systems that support and reinforce the City's long range objectives as well as the culture, climate, and behaviors needed for the organization to be effective. Works as an active member of, and technical advisor to, compensation plan design and implementation task forces.Act as departmental resource for keeping abreast of changing or new laws, regulations, etc.Perform research, analysis, and evaluation of conflicting facts and evidence; cost proposals, prepare reports, develop alternatives, and make recommendations on pay and benefits to unit representatives, employees, management, and Council.Plan and manage staffing activities including the promotion of the City as an attractive employer, the design of specific recruiting campaigns including the design and writing of announcements and advertising of job opportunities to secure highly qualified applicants for vacancies.Develop, supervise, and conduct and/or arrange for appropriate selection devices, including written, oral, and performance tests; reviews and screens employment applications; determines and recommends appropriate pass points; and monitors employment certifications.Manage administrative processes related to personnel actions and related information systems.Direct and conduct meetings and discussions; may provide staff support to the Council-appointed Personnel Board.Assist in managing the analysis and development of HRIS and related system processes and procedures, and evaluate and make recommendations on use and system improvements.Promote the City's Mission to make Concord a city of the highest quality by providing responsive, cost-effective, and innovative government services; understands and subscribes to the Vision and Values Statement adopted by the City.Perform other work as assigned.
To view the full class specification for the position of Employee Services Manager (working title: Human Resources Manager), please visit www.governmentjobs.com/careers/concord/classspecs .

Qualifications

Knowledge and Abilities
Thorough knowledge of: Employment law; principles, methods, and trends of modern human resources management including all areas of full service operations; public sector collective bargaining, employee representation and management rights, labor and employee relations; unfair labor practices, provisions of bargaining agreements and current trends; classification and compensation design and administration; recruitment and selection, performance evaluations; principles of management, organization, and the dynamics of teams and employee involvement initiatives; analytical and statistical methods; of modern office methods and procedures; strong organizational, time and project management skills; working knowledge of applicable Federal, State, and local laws, rules, regulations and court decisions bearing on public personnel and labor relations and personnel administration; and a variety of employee, management, and organizational development training programs.

Ability to: Perform varied and responsible assignments involving the use of initiative and independent judgment under minimal supervision; successfully negotiate a labor agreement; take initiative, reason logically, and be creative in developing and introducing new ideas; persuade, justify, and project consequences of decisions and/or recommendations; reason logically and exercise sound judgment under pressure; to provide supervisory direction and coordinate the work of other professionals; to perform and coordinate activities, such as the collection, analysis, and preparation of reports and recommendations pertaining to complex issues; to make accurate analyses and evaluations of data; to address specific performance deficiencies or organization-wide issues; to understand, interpret, and appropriately apply rules, regulations, standards, and procedures; to develop policies and present proposals for major policy changes; work effectively under very stressful situations involving confrontation and conflict; to summarize facts and opinions concisely and accurately; to communicate effectively orally and in writing; to establish and maintain cooperative and effective relationships with those contacted in the course of work.

Education/Experience
Education: Possession of a Bachelor's Degree in Public or Business Administration, Industrial Relations, Psychology, Human Resources, or related discipline. Master's Degree in a related course of study or law degree is highly desirable.

Experience: Five years of professional experience in human resources, at least two of which were conducting labor relations in a union environment. Public agency experience is desirable.

Other

A valid California driver's license and a satisfactory driving record are conditions of initial and continued employment.

EEO/ADA: The City of Concord is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants.

If you have a disability and require accommodations in the testing process, please contact Human Resources at 925-671-3308 or hrdept@cityofconcord.org prior to the final filing date.

The City of Concord takes pride in offering a generous benefits program that provides flexibility for the diverse and changing needs of our qualifying employees.

For a complete overview, click here .
Below is a brief listing of what the City offers:

• Dental & Vision Insurance
• Employee Assistance Program
• Health Insurance
• Holidays
• Life Insurance
• Pre-tax Savings Benefits
• Retiree Medical (3 levels based on date of hire)
• Retirement Program
• Short-term Disability*and Long-term Disability
• Social Security/Medicare
• Vacation & Sick Leave

*Not available for sworn personnel.

Closing Date/Time: 9/2/2025 11:59 PM Pacific

Salary:

$147,763.20 - $203,174.40 Annually