Information and Instructional Technologist III (Instructional Support Technician III - Non-Exempt) - School of Nursing

Job Description:

Information and Instructional Technologist III (Instructional Support Technician III - Non-Exempt) - School of Nursing

Description

**SFSU Internal Applicants Only**

Working Title

Information and Instructional Technologist III

SF State University

San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager.

Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu.

San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties.

The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.

Department

School of Nursing

Appointment Type

This is a one-year probationary position.

Time Base

Full-Time (1.0)

Work Schedule

Monday through Friday, 8:00 a.m. to 5:00 p.m.

Anticipated Hiring Range

$6,124.00 - $6,599.00 per Month ($73,488.00 - $79,188.00 Annually)

Salary is commensurate with experience.

Position Summary

Reporting to the School of Nursing Director, the Skills Lab/Simulation Coordinator, manages operation of the skills lab and simulation center for the multiple nursing programs. This position includes:

• Provide comprehensive technical and educational support to faculty and students in skills lab classes including set up and tear down of equipment.
• Manage and order routine supplies to ensure consistency and availability of supplies required for students to meet course and program learning outcomes.
• Provide maintenance and troubleshooting of skills lab and simulation equipment.
• Coordinate lab and simulation schedule.
• Collaborate with faculty course leads and lab instructors and assist faculty with facilitating simulation learning objectives.
• Participate in department simulation committee meetings.

Position Information

Responsibility A: Provide comprehensive technical and educational support to faculty and students in the SF State University School of Nursing Skills/Intervention Lab
A.1 Technical and Educational Support

• Assist faculty by preparing materials and equipment needed for individual lab classes; set up and take down supplies, materials and equipment being used in teaching and student practice.
• Assist faculty in facilitating learning objectives; apply knowledge of education modalities and principles.
• Work with faculty to evaluate effectiveness of Laboratory experiences, organization and use of materials and equipment.
• Contribute to a positive, inclusive, encouraging learning environment that promotes students’ ability to demonstrate clinical judgement and problem-solving skills.
• Develop and update orientation and training materials for students, staff and faculty in collaboration and consultation with colleagues such as other lab staff, faculty members, and student workers as appropriate. Collaborate with other lab staff to make sure lab documents are consistent across campuses.
• Implement and ensure consistent use of protocols and instructions for using new equipment and updating them as needed in collaboration/ consultation with colleagues such as other lab staff, faculty members and student workers.
• Orient faculty to proper use of new equipment and assist faculty by demonstrating proper equipment use to students; provide support as needed to faculty and students to ensure proper use of equipment.

A.2. Lab Coordination

• Responsible for documenting and tracking maintenance, servicing and warranties on durable equipment such as (but not limited to) beds, mobile charting computers, IV pumps, trainers, and schedules maintenance visits or repairs, coordinating with other lab staff as needed.
• Manage and order routine supplies and consumable inventory, ensuring supplies are stored appropriately. Coordinate with other lab staff to ensure consistency of supplies and/or sharing of supplies across the campuses.
• Responsible for developing schedules with faculty for use of labs outside of regularly scheduled class time on semester-to-semester and week-to-week basis.
• Schedule and implement open lab times as needed.
• Manage the recruitment, hiring, training, scheduling and supervision of student workers in the labs (skills and sim), collaborating with faculty members, other lab staff and the office manager as needed.
• Consult with lab team and faculty to identify short-term and long-term equipment needs and requests.
• Participate in lab staff and faculty meetings and contributes to discussions on lab use and management.
• Contribute ideas to improve processes, efficient use of lab space, innovative approaches to equipment and resource management.
• Interact with ITS, Facilities, and other SF State departments as needed.

Responsibility B: Provide technical and educational support for simulation events
B.1. Design and Development

• Collaborate with faculty course leads, and other lab staff to develop and implement simulation-based learning that adheres to simulation standards of best practice.
• Assist faculty in facilitating simulation learning objectives; have a working knowledge of simulation education modalities, simulation education principles, and nursing program curricular goals.
• Provide guidance and feedback to faculty on the design and execution of simulation-based experiential learning.
• Assist course lead faculty in creating and modifying scenarios and providing support during simulations.
• Support both Society for Simulation in Healthcare (SSIH)'s mission to improve patient safety and healthcare outcomes through the use of simulation-based education and International Nursing Association for Clinical Simulation and Learning (INACSL)'s mission to advance the science of healthcare simulation.

B.2 Simulation Support

• Oversee day-to-day operations of the simulation lab, ensuring that all equipment and technology are functioning optimally and meeting educational objectives.
• Set up and prepare simulation scenarios, including the arrangement of physical space, medical equipment, supplies, and patient simulators.
• Operate and troubleshoot AV system during simulations, including cameras, recording/playback, and exporting (SimCapture) as needed.
• Operate and troubleshoot simulation equipment (such as simulators, beds, intravenous pumps, ventilators, etc.) during scenarios, adjusting parameters and responses to ensure realism and educational effectiveness according to scenario algorithm.
• Roleplay during simulation, including playing the voice of patients, doctor, and other simulated healthcare professionals - once trained if no healthcare background
• May be involved with co-debriefing simulation sessions with the Simulation Coordinator to provide feedback to learners according to standards of practice. - once trained if no healthcare background
• Work with faculty to evaluate and effectively organize the use of materials and equipment.
• Collect data and feedback during simulations for evaluation and debriefing purposes.
• Communicate effectively with learners, faculty, and staff to ensure their understanding of simulation lab expectations and logistics.
• Foster a collaborative, safe and positive learning environment for faculty and students.
• Keep current on emerging trends and best practices in simulation-based education and share this knowledge with the Simulation Coordinator, course lead faculty, clinical faculty and lab staff.
• Participate in ongoing professional development activities to stay current on emerging trends and best practices in simulation-based education.

B.3 Simulation Training

• Contribute to the development and updating of simulation orientation and training materials for students, staff and faculty.
• Provide orientation, training and technical support to faculty, staff and learners on simulation technologies, simulation equipment, software platforms, procedures, and best practices.
• Train and lead the work-study students and volunteers, ensuring that they have the knowledge, skills, and abilities to effectively support simulation-based learning.
• Contribute to updating simulation equipment safety manuals and instructions in consultation as needed with faculty, staff and students.

B.4 Equipment and Supply Management

• Participate in systems for tracking simulation equipment maintenance, including audiovisual systems, task trainers, manikins, and related hardware/software in collaboration with other lab staff.
• Provide support for installation, repairs and maintenance of simulation equipment, in coordination with other lab staff.
• Consult with the lab team and nursing faculty to identify short-term and long-term equipment needs, recommend products, and prioritize lab purchase requests.
• Contribute to the selection, procurement, and implementation of new simulation equipment, and technology for simulation-based sessions.
• Ensure the availability and proper functioning of necessary supplies and equipment for simulation-based learning activities.
• Manage inventory and stock levels for simulation labs.

Responsibility C: Serve on School of Nursing Simulation Committee

• Attend Simulation committee meetings
• Conduct required chemical inventories, hazard assessments, and inspections. Coordinates hazard assessments/ documentation in labs
• Participate in on-going trainings offered by the University.

Other duties as assigned.

Minimum Qualifications

Knowledge/Skills/Abilities:

Knowledge of the principles and methods related to performing support services for healthcare simulation; knowledge of the methods and techniques related to discipline to which assigned; knowledge of the materials and supplies related to the curriculum, their characteristics, and uses.

Ability to plan, organize, and schedule work; ability to operate and trouble-shoot/ coordinate repair of technical, scientific, audio-visual and IT equipment; ability to coordinate support services to meet a comprehensive variety of needs; ability to develop off-campus resources related to the discipline for obtaining materials or equipment.

Education and Experience:

• Equivalent to four years of experience providing instructional support services or in producing materials or supplies or repairing equipment in a discipline related to nursing; Or
• Equivalent to two years of college with 16 semester units in courses involving extensive use of materials, supplementals, or equipment in nursing or a related field may be substituted for one year of the required experience; Or
• Equivalent to four years of college with 16 semester units in courses involving extensive use of materials, supplements or equipment in nursing or a related field may be substituted for two years of the required experience; Or
• Equivalent to four years of college with 16 semester units in courses involving extensive use of materials, supplements or equipment in nursing or a related field may be substituted for two years of the required experience.

Preferred Qualifications

• Previous healthcare experience such as EMT, LVN, RN, PT/ PT Aide, OT/ OT Aide, or related field
• Previous experience or certification in Healthcare Simulation, such as Certified Healthcare Simulation Operations Specialist® (CHSOS®)
• Familiarity with simulation software and technology, including Laerdal’s LLEAP platform, SimCapture, and Laerdal high-fidelity manikins.
• Strong organizational, planning, and project management skills.
• Strong diagnostic and troubleshooting skills
• Excellent organizational, planning, and customer service skills
• Basic to intermediate knowledge of computer software, internet and database applications (i.e. Word, Excel, PowerPoint, Google Workplace Suite...)
• Proficient in Windows/Mac Operating systems
• Basic knowledge of TCP/IP networking and related network services
• Strong, professional verbal and written communication skills
• Must be able to independently move equipment and move mannequins with assistance of others
• Able to set-up, operate, and take down skills and simulation lab equipment
• Able to provide IT, AV, simulation equipment and mannequin support services
• Able to follow simulation scenarios and make appropriate adjustments based on participant actions
• Able to work effectively in a team environment
• Able to work independently, multitask with minimal direction, and prioritize time and resources
• Able to create, document and follow processes and procedures
• Able to establish and maintain safety standards and practices in lab settings
• Able to plan, organize, direct and lead the work of student assistants
• Able to communicate with manufacturers regarding maintenance, repairs, updates and technology changes
• Able to identify and implement solutions to problems related to equipment, computer hardware or software and seek out appropriate resources
• Able to evaluate overall operations of skills lab activities and contribute to quality improvement efforts
• Demonstrated understanding and consideration of needs and concerns of individuals with varying identities, cultures and backgrounds.
• Demonstrated commitment to fostering an inclusive workplace and culture of belonging.

Environmental/Physical/Special

• Exposure to environmental hazards related to working with medical waste/sharps.
• Able to lift objects up to 50 pounds.
• Potential for exposure to contaminated blood and/or body fluid.
• Subject to walking, sitting, standing, bending, reaching, kneeling, and stooping.

Pre-Employment Requirements

This position requires the successful completion of a background check.

Eligibility to Work

Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire.

Benefits

Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve.

We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee.

CSUEU Position (For CSUEU Positions Only)

Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference.

Additional Information

**SFSU Internal Applicants Only**

SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS).

Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations.

CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/.

The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872.

Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time.

Advertised: Aug 07 2025 Pacific Daylight Time
Applications close: