Child Welfare Service Manager

Job Description:

Child Welfare Service Manager

Description

The Tulare County Health & Human Services Agency is currently recruiting for a Child Welfare Services (CWS) Manager. The currently available position will oversee programs within the Child Welfare Offices. This recruitment will establish an employment list to fill immediate and future vacancies throughout the CWS division.This position will develop policies and procedures and plan, direct, organize, and evaluate CWS programs. The management functions of this position involve making significant decisions that have actual or potential impact on the safety, permanency, and well-being of CWS clients.

Tulare County CWS has the task of protecting abused and neglected children within the county. To accomplish this mission, collaboration with multiple agencies is required. CWS strives to impact children’s welfare in a positive way. The division relies on several organizations within the community to help determine and facilitate the most beneficial course of action for children and their families. Whether providing therapeutic services to parents or children or offering parenting programs and other resources to strengthen families, community organizations are an integral part of accomplishing CWS’s mission.

Typical Duties

Key Responsibilities

• Establish goals, objectives, and standards in regard to work performance and quality, in compliance with direction provided by CWS or HHSA upper-level management; communicate such goals, objectives, and standards to employees.

• Respond to significant concerns or issues pertaining to CWS clients, cases, and incidents; identify and assess potential risks regarding such cases; make or approve decisions pertaining to complex, difficult, and sensitive issues with CWS cases, some of which may have media exposure.
• Perform, direct, develop, and supervise quality assurance activities; identify trends; develop and implement quality improvement activities.
• May be asked to attend and represent CWS at community events and CWS functions.
• Demonstrate interpersonal, public presentation, and written communication skills.
• Act as a liaison, exchange information with HHSA employees and other County departments, community representatives and leaders, State employees, law enforcement representatives, and representatives of other outside agencies.
• This position requires traveling within and outside Tulare County.

Minimum Qualifications

Required Qualifications

Candidates must meet the qualifications listed below by the application deadline .

• Bachelor’s degree in social work, health and human services, social science, behavioral science, or a closely related field is required.
• Three (3) years of increasingly responsible experience in Child Welfare Services performing duties equivalent to a Social Services Worker III-CWS or Team Lead in Tulare County, including at least three (3) years of supervision.

Desirable Qualifications
A master’s degree in social work, health and human services, social science, behavioral science, or a closely related field.

Additional Information

Conditions of Employment

• Candidates selected will be required to pass a pre-employment drug and alcohol screening. Additionally, a background investigation may also be conducted, which may include a re-investigation every 10 years for some positions. An Employment Eligibility Verification using E-Verify may be required on the first day of employment for some positions. Some job classes may also require a physical exam.

Student Loan Forgiveness

• This is a qualifying position for student loan forgiveness through the College Cost Reduction and Access Act (CCRAA). Only student loan payments made after October 1, 2007, and in a qualified repayment plan are eligible. For more information you are encouraged to speak with your student loan servicer or visit: http://studentaid.ed.gov/repay-loans/forgiveness-cancellation .

**PLEASE NOTE: ONLY COMPLETE APPLICATIONS WILL BE CONSIDERED**

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

Bargaining Unit 19

The information listed is a general summary of benefits. These provisions do not constitute an expressed or implied contract and are subject to change.

Benefit Amount: An annual benefit amount is provided and may be applied towards health insurance premiums (medical, dental, vision, life and long-term disability). This benefit is pro-rated and paid on a pay period basis (24 pay periods).

Health Insurance: A choice of PPO and HMO medical plans which include PPO and HMO dental plans and include dental and vision coverage. Dependent coverage is available. Providers include Anthem Blue Cross, Kaiser Permanente, Delta Dental, and Vision Services Plan (VSP).

Retirement : The retirement plan is a defined benefit plan administered pursuant to the 1937 Act County Employees Retirement Act and integrated with Social Security. In addition to ordinary retirement benefits, the plan provides disability and death benefits. Retirement contributions are made by both the County and the employee. The County has reciprocity with the State of California, contracting PERS agencies, and all County 1937 Act Retirement Systems.

Paid Holiday Leave : 12 set days and 1 personal holiday.

Vacation Accrual :
2 weeks per year (0-3 years of service)
3 weeks per year (3-7 years of service)
4 weeks per year (7-11 years of service)
5 weeks per year (11+ years of service)
Limit of 300 hours.

FLSA exempt employees accrue an additional 5 days of vacation per year.

Sick Leave Accrual : 12 days per year with unlimited accumulation, 60 hours of which may be used toward family sick leave.

Career Incentive Pay

Employees who have completed five (5) or more Years of Service with Tulare County and meet the eligibility criteria described in Administrative Regulation – 52, earn additional pay according to the schedule below. Excludes Fire Battalion Chiefs.

Years of Service

% Increase

Total

5

3%

3%

10

2%

5%

15

3%

8%

20

2%

10%

Group Term Life Insurance and AD&D: $30,000; Provided by Standard Insurance Company.

Long Term Disability Insurance: A Long Term Disability plan is provided. This provides financial protection for you by paying a portion of your income while you are disabled.

Employees are covered by State Disability Insurance. The premium is paid by the employee.

Deferred Compensation : A voluntary deferred compensation plan is available.

To view more detailed descriptions of Tulare County's benefits, please view the Benefits section of our Web site at https://tularecounty.ca.gov/hrd/benefits-wellness/health-plans-active-employees/

The Provisions Of This Bulletin Do Not Constitute An Expressed Or Implied Contract And Are Subject To Change.

Closing Date/Time: 8/27/2025 11:59 PM Pacific

Salary:

$105,307.82 - $128,342.22 Annually