Web Coordinator

Job Description:

Web Coordinator

Description

POSITION OVERVIEW

Applications accepted from: ALL PERSONS INTERESTED


Department: Planning and Development
Reporting Location: 611 Walker St.
Workdays & Hours : Monday - Friday 8:00 am - 5:00 pm*
*Subject to change

Bring your passion for public service and improving the Houston community to our team as a Web Coordinator. The work we do has a lasting impact on the future of our city. Houston is a place where the cost of living is more than 25% below the top 20 metro average, and with no state income tax, home ownership is very achievable. As the fourth largest and most ethnically diversity city in the U.S., Houston has first-class access to medical care, recreation, food, festivals, sports, museums, and the performing arts.

ABOUT US

The City of Houston’s Planning & Development Department is a key player in the mayor’s efforts to improve public safety and infrastructure, enhance the quality of life, and maintain an efficient government that works for more than 2 million residents. Much like Houston itself, we are a culturally diverse team that is committed to improving Houston’s built environment. Our team draws and retains passionate, curious, life-long learners, and big picture thought leaders who make a difference every day by balancing the needs and interests of the community we serve. We strive to operate as a customer-focused, goal-oriented, and efficient organization. We treat ourselves, our partners, and our customers with respect while placing continuous learning at the center of our operations.

POSITION PROFILE

The Web Coordinator position will work with the Communications Division . This person will maintain the department’s websites and manage web tools to provide pertinent information about the department’s operations, services, locations and staff. This includes, but is not limited to web pages on the City’s main website at www.houtontx.gov/planning , www.houstonbikeplan.org and the Department’s internal SharePoint sites. Web content includes summaries, statistics, pamphlets, brochures, graphics, photos, newspaper articles and any other relevant information to the general public. This person will act as a secondary graphic designer and assist with video production.

GENERAL RESPONSIBILITIES:

• Consults with Department executives, managers, and supervisors to determine site content on the department’s website and intranet web pages on SharePoint. Provides concepts and designs to build web pages and recommends layout of information and the flow of pages.
• Performs updates to the department’s website and intranet using HTML coding, CSS, java script, and other markups to the department website.
• Performs web production tasks, such as optimizing images, creating editable online forms and applications.
• Maintains an up-to-date collection of artwork, clip art, templates, and photos related to department operations for the department’s website. Provides print production, graphic design, and video production.

• Stays abreast of new developments in the department. Writes and edits text content for publishing to the department website and social media accounts.

• Checks the Department’s website daily to verify accessibility and accuracy of the information. Monitors site for unauthorized information, such as commercial advertisements, links to prohibited sites, inapplicable or outdated information, etc.
• Coordinates activities with the City Webmaster and the Information Technology Department to ensure continuous access to the Department’s website.
• Tracks and reports on quarterly web traffic analytics and provides analysis for improved web performance.
• Researches and makes recommendations to the Department on web service-related products and technologies for digital platforms outside the Department website.
• Follows and maintains schedule of updates and subscription renewal deadlines, informing management of upcoming costs and changes in technology.
• Provides web-related technical support to train and advise staff on online content management issues as needed.
• Maintains technical knowledge by participating in workshops and employee website training.
• Performs other duties or assists with special projects as needed.

DESIRED EMPLOYEE ATTRIBUTES

• Personality: Self-motivated and able to work independently with minimal instructions. Attention to detail, responds promptly to inquiries, understands the need to be adaptive and flexible in an environment where the priorities are constantly shifting, excellent trouble shooter and researcher with ability to think on their feet and be comfortable with making complex decisions that may affect multiple departments or stakeholders. Work autonomously with minimal supervision within a results-oriented environment. The successful candidate must have demonstrated project management and leadership skills and be comfortable with trouble shooting issues and critical decision-making.

PERSONALITY TRAITS:

• Disciplined, self-responsible, reliable, result-oriented with a positive outlook, and a clear focus on high quality and customer service.
• A natural forward-thinker who critically assesses own performance and has an aptitude and desire to learn new competencies and skills
• Professional and skilled at representing the Department to wide range of audiences.
• Adapts well to changes and works well with others.

WORKING CONDITIONS:
The position is physically comfortable; the individual has discretion about walking, standing, etc.

This is a Planning and Development Department Position at the Tier II Level.

MINIMUM REQUIREMENTS

EDUCATIONAL REQUIREMENTS

Requires an Associate's degree in Graphic Arts Technology , Computer Information Technology or a closely related field

EXPERIENCE REQUIREMENTS

Two years of experience in developing, designing and building web pages or a website for a large organization are required.

Two years of additional experience assisting in the development, design and building of web pages or websites for a large organization may be substituted for the degree requirement.

A Bachelor’s degree in Computer Science, Information Science or a closely related field may be substituted for the educational requirement and one year of the experience requirement.

LICENSE REQUIREMENTS

NONE

PREFERENCES

Demonstrated excellent written & verbal communication skills; Strong attention to detail; Demonstrated time management & organizational skills; Excellent problem-solving and analytical skills; Demonstrated ability to manage multiple projects under tight deadlines; Adapt well to change; Demonstrated success working with diverse clientele. 2+ years of experience in Microsoft Office Suite, SharePoint, HTML, creating/editing graphics and videos, and PowerPoint, InDesign, and Adobe Suite; in addition publishing experience in Constant Contact and social media via Facebook, Twitter, Instagram and NextDoor. Preference shall be given to bilingual speakers.

**Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.**

GENERAL INFORMATION

SELECTION/SKILLS TESTS REQUIRED:
The selection process will involve application review and/or interview. The department may administer a skill assessment.

SAFETY IMPACT POSITION: No
If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.

SALARY INFORMATION
Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.

PAY GRADE: 17

APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov .

To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm .

If you need special services or accommodations 832-393-6049 (TTY 7-1-1)
If you need login assistance or technical support call 855-524-5627.

Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.

All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.

EOE EQUAL OPPORTUNITY EMPLOYER
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.

The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include:

• Medical
• Dental
• Vision
• Wellness
• Supplemental Insurance
• Life insurance
• Long-term disability
• Retirement pension
• 457 deferred compensation plan
• Employee Assistance Program
• 10 days of vacation each year
• 11 city holidays, plus one floating holiday
• Compensable Sick Leave
• Personal Leave
• Flexible schedules
• Hybrid-Telework for eligible positions
• Professional development opportunities
• Transportation/parking plan
• Section 125 pretax deductions
• Dependent Care Reimbursement Plan
• Paid Prenatal, Parental and Infant Wellness Leaves
• Healthcare Flexible Spending Account

For plan details, visit http://www.houstontx.gov/hr/benefits.html

Closing Date/Time: 8/26/2025 11:59 PM Central

Salary:

$30.53 - $33.04 Hourly