Application Administrator

Job Description:

Application Administrator

Description

Job Posting Title
Application Administrator

Agency
340 OKLAHOMA STATE DEPARTMENT OF HEALTH

Supervisory Organization
340 Enterprise Systems Services

Job Posting End Date (Continuous if Blank)
September 18, 2025
Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.

Estimated Appointment End Date (Continuous if Blank)

Full/Part-Time
Full time

Job Type
Regular

Compensation
The annual salary for this position is up to $63,000 based on education and experience.

Why you’ll love it here!

RESPECT. COLLABORATION. SERVICE. The Oklahoma State Department of Health (OSDH) is committed to leading Oklahoma to prosperity through health. Our mission is to protect and promote health, prevent disease and injury, and cultivate conditions by which Oklahomans can thrive. Check out why we are passionate about public health and believe it is the career for you!!!

Oh yeah, did we mention perks? We know that benefits matter and that is why we offer a competitive benefits package for all eligible employees.

• Generous state paid benefit allowance to help cover insurance premiums.
• A wide choice of insurance plans with no pre-existing condition exclusions or limitations.
• Flexible spending accounts for health care expenses and/or dependent care.
• Retirement Savings Plan with a generous match.
• 15 days of vacation and 15 days of sick leave the first year for full time employees.
• 11 paid holidays a year.
• Student Loan repayment options & tuition reimbursement.
• Employee discounts with a variety of companies and venders.
• Longevity Bonus for years of service

Job Description

Location : Central Office-123 Robert S Kerr, OKC Ok 73012

Salary : up to $63,000 based on education and experience

Full Time /Part Time : Full time

Work Schedule : Mon-Fri

Primary Hours : 8-5

Position Description:

• This position will ensure an outstanding service is delivered to internal and external customers. They will be responsible for configuring, administrating, and supporting OSDH applications managed by Enterprise System Services. This position will maintain an accurate inventory of licenses for software applications used by OSDH employees. Working collaboratively across internal program areas and stakeholders, this position will develop and document business processes and system requirements. This position will communicate application updates and develop training for employees. This position will advise the leadership team of current costs and renewal options for software applications.
  

Position Responsibilities/Essential Functions:

• Responsible for overall daily administration and support of OSDH applications maintained by Enterprise System Services. This includes troubleshooting system issues, participating in system upgrades, documenting processes, and providing technical support for users. Provides expertise in the effective operation of applications.
  
• Works collaboratively with internal departments to plan and analyze business systems requirements, system changes, or enhancements. Defines business processes as they relate to system enhancements. Describes the system scope and objectives to modify and configure moderately complex information systems and makes system solutions recommendations as appropriate.
  
• Develops and delivers initial and ongoing end-user training in relation to new functionality, configuration, or system-related processes. Develop job aids and provide documentation to support training activities. Maintain a repository for the training for employees.
  
• Tracks and resolves business and technical software issues in a timely manner. Works closely with the OMES IT helpdesk to communicate and resolve reported problems related to OSDH applications managed by Enterprise System Services.
  
• Maintains and enhances technology expertise to ensure sufficient operating systems and application software knowledge. This may be accomplished by attending training and seminars and interfacing with senior-level experts.
  
• Make suggestions to improve efficiency and effectiveness of procedures, processes and tools where appropriate.
  
• Maintain inventory of licenses of software applications used by OSDH employees
  
• Use vendor websites to understand application changes and updates and how they impact the OSDH.
  
• Create and keep current the cost of each application to OSDH managed by Enterprise System Services.
  
• Maintain renewal information and communicate with program areas and IT Contract Monitor to renew software licenses as needed.
  
• Being present at the office is an essential function of the job.
  
• Other duties as assigned
  

Other Duties

• Demonstrates knowledge of and supports mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior.

• Works effectively in team environment, participating and assisting their peers.

Minimum Qualifications:

• Bachelor’s degree (B.A., B.S) or equivalent related experience and/or training.
  
• Preferred: Three or more years in application administration and licensing, one year or more in developing documentation and user help guides or an equivalent combination of education and experience. One or more years in vendor engagement with technology implementation outcomes.
  

Application Requirements:

• If education, certification or licensure is required to meet qualifications, applicants must provide documentation at the time of application.
  
• All applicants are subject to a background check and must be legally authorized to work in the United States without visa sponsorship.
  

Valued Knowledge, Skills and Abilities

• Knowledge of process documentation methods, including workflow, touchpoints, reminders, notifications, and reporting.
  
• Knowledge of software application license structures.
  
• Written and verbal communication skills.
  
• Detail oriented with the ability to manage multiple projects at once.
  
• Skills in problem-solving, critical thinking, and attention to detail.
  
• Ability to listen and understand reporting needs and convert those needs into useful information.
  
• Ability to work both independently and in a team-oriented environment.
  
• Ability to produce an accurate, timely and quality work product.
  
• Ability to establish and maintain effective working relationships with others.
  
• Ability to provide excellent customer service to both internal and external clients.
  

Physical Demands and Work Environment:

• Work is typically performed in an office setting with climate-controlled settings and exposure to moderate noise levels. While performing the duties of the job, employees are required to talk, stand, walk, and reach with hands and arms. This position requires long periods of sitting and daily use of computers and phones. Being in the office is an essential part of this job.
  

Equal Opportunity Employment

The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.

Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub .