Temporary Cashier I - Austin Convention Center Department

Job Description:

Temporary Cashier I - Austin Convention Center Department

Description

JOIN THE CITY OF AUSTIN TEAM

At the City of Austin, we are more than just an employer-we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. Our guiding principles-Empathy, Ethics, Excellence, Engagement, and Equity - anchor our approach in delivering services that significantly impact the lives of Austin residents. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

What Makes the City of Austin Special?

• Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation.
  
• Diverse and Inclusive Workplace: Work in an environment where every voice is valued, and Innovation thrives.
  
• Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
  
• Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.
  
• Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.
  
• Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.
  
• Career Growth: Advance your skills and expertise with professional development and leadership opportunities.
  
• Modern Workspaces: Work in innovative and sustainable environments designed to foster collaboration and inspiration.
  

By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

Obtains payment for services by collecting fees for events and non-events.

Job Description:

Purpose:

Obtains payment for services by collecting fees for events and non-events.

Duties, Functions and Responsibilities:

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Collects payments by accepting cash, making change for cash customers.
• Balances cash drawer by counting cash at beginning and end of work shift.
• Provides information by answering questions and requests.
• Maintains checkout operations by following policies and procedures; reporting needed changes.
• Maintains safe and clean working environment by complying with procedures, rules, and regulations.
• Contributes to team effort by accomplishing related results as needed.

Responsibilities - Supervisor and/or Leadership Exercised:

• None

Knowledge, Skills, and Abilities:

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Ability to make change for cash accurately.
• Ability to handle a high-volume of customers.
• Skill in providing customer service.

Minimum Qualifications:

• Graduation from an accredited high school or equivalent.

Licenses and Certifications Required:

• None

Preferred Qualifications:

• Experience providing friendly customer service, handling a high-volume of customers, and responding to customer questions and resolving issues with parking and ticketing affairs.
• Experience working in high-volume, fast-paced, and stressful environments with changing priorities.
• Experience in cash handling, working a cash register including credit card readers and end-of-shift paperwork.
• Experience working in a team dynamic that focuses on internal and external customer communication in a professional manner. As well as establishing and maintaining working relationships with co-workers, supervisors, and other City personnel.
• Experience in handling confidential materials and documents.
• Ability to travel to more than one work location.

Other:

• Ability to travel to more than one work location.

Notes to Candidate:

Salary Range: $21.63

Location: 5th Street Parking Garage & Palmer Event Center

Days and Hours: Days, nights, weekends, and holidays. Shifts will vary based on the event schedule and business needs. There are no guaranteed shifts or hours. Employees will work as needed, based on when there is a business need. Must be able to work weekends, evenings, and holidays.

When completing the City of Austin employment application:

• A detailed, complete City of Austin employment application is required to evaluate your qualifications.
• Please be thorough in completing the employment application, list all experience and relevant professional certification(s) that are applicable to this position.
• Please describe your specific experience as it relates to the minimum and preferred qualifications when responding to supplemental questions on the employment application.
• Starting salary will be based on overall relevant experience.
• A resume must be submitted and will not substitute for a complete employment application. Statements such as "please see resume" will not be accepted and your application will be deemed incomplete and not considered for review.
• Please verify the employment history dates on your resume exactly match the online application.

This position relies on a successful Criminal Background check.

City of Austin offers temporary employees Medical Insurance based on the eligibility requirements below:

• Worked for 12 consecutive months with the city
• Over the age of 18
• Not a City Retiree

Temporary Employees also have access to the following benefits:

• Sick leave
• Deferred compensation (457 Retirement Plan)
• Wellness Programs
• Employee Assistance Programs
• Commuter Program
• Employee Discounts

For more information, please click on the following link .

The Austin Convention Center Department (ACCD) offers the following additional benefits to all ACCD employees:

• Metro Pass for public transportation (Including Metro-Rail)
• Metro-Rail stop right in front of our Convention Center facility

Important Note to Applicants:
Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time.

We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system.

Travel:

If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

Physical Requirement:

For this position, there is a physical requirement of being able to work long hours in all elements of weather (wind, cold, heat, snow, rain, etc.). Must be able to sit, stand, and walk for extended periods of time and able to bend, stoop, squat, and lift 50lbs. with or without reasonable accommodation frequently throughout a shift.

Essential Personnel:
This has been designated as an Essential Employee position. In the event of a city-designated extraordinary situation or emergency condition, essential employees provide services that impact the public health, safety, utility services, and welfare of members of the Austin community and other employees, as well as ensure the continuity of essential operations. Essential Employees may be called back in during such events, required to modify their schedule, assigned to a City-designated work site, or retained on-site to assist with operations and recovery.

EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions based on an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

Closing Date/Time: 2025-10-13